Ratings based on 11 Verified Reviews

3.7 out of 5
71% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
4.4 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
2 out of 5
by Mabel

This traveler left a rating score only Posted Jan 3, 2017 on Hotels
5 out of 5
by A verified traveler

"First tier" suites!

Posted Oct 6, 2016 on Hotels
I like to haveat a friendly staff when I need a hand, but to have my privacy otherwise. This place was just that. Thankyou.
4 out of 5
by A verified traveler

Posted Sep 29, 2016 on Hotels
The booking didn't go through the hotel. Thankfully, the front desk was nice and helped me with check-in via my confirmation email. The room is clean and cozy.
2 out of 5
by A verified traveler

there are better places than this one for the mone

Posted Aug 11, 2014
Pros: it had a kitchenette
Cons: everything relevant to the issues I mentioned above
expedia made an error with my reservation, one which the hotel staff refused to correct. Housekeeping was marginal. The person at the front desk with whom I had contact said she would speak to the manager to correct the situation, when I followed up with her it was clear that she hadn't spoken to the manager and that she had forgotten about it entirely. the frying pans in the kitchenette were is such poor shape that I decided to not use them at all (non-stick material was coming off)
4 out of 5
for Everyone
by Elly from Palmer, AK

Nice hotel, close to airport

Posted Oct 14, 2013
Pros: Nice room, good location with a stocked kitchenette, Jacuzzi, bed was soft but comfortable, courtesy airport shuttle, decent price.
Cons: Cleanliness, restock room items, more menu choices, courtesy of hotel clerks
Location: Driving distance to downtown Juneau, this is in the "valley" as the locals call it. Walking distance to restaurants, bars, hardware stores, etc.
We stayed here on business and were not interested in tourist activities. This is driving distance to downtown Juneau (10 min). Breakfast was good but only one option $11.99...for a large breakfast. Server was slow but pleasant...if you are in a hurry let her know when you order. However this is walking distance to other restaurants. The utensil drawer was a little dirty and they forgot to stock the coffee. Most of the staff were pleasant, the jacuzzi was nice, we did not feel like we were staying in a "dive". Overall the stay was very comfortable, just a few things need to be touched up. I would stay at this hotel again in the future.
4 out of 5
for Families
by P. from Long Island New York

Comfortable and convenient

Posted Jul 23, 2012
Pros: The kitchen.
Cons: Street noise
Location: Convenient to the airport
It's not fancy but it's clean and comfortable and close to the airport. Best of all is the kitchen in every room complete with full size fridge, stove, dishwasher and microwave plus basic dishes and utensils, which allows great flexibility for meals. Well worth the price in my opinion.
3 out of 5
by A verified traveler

Not good

Posted Jun 24, 2012
Room was clearly a smoking room although not advertised as one. The jets in the tub were so loud it was as if we were next to heavy machinery. The housekeeper walked in after aparently knocking quietly enough we had no idea she was had knocked. She came in just to ask us when we would be checkig out-we still had two hours before check out time. Overall won't stay again.
4 out of 5
by Jetlagd from Richmond, VA

Pleasant Surprise

Posted Sep 23, 2011
This was my first stay at this hotel and booked it sight unseen. When I arrived I was not overly impressed with the outside and the grounds and the lobby was barely mediocre. However when I got to my room all that changed. I had one of the suites on the 4th floor and it was enormous to say the least. Full bath with a huge Jacuzzi tub for two. Large dining area with a fully equipped kitchen including dishwasher, full fridge and oven. A large family area with sleep sofa, large chair, plenty of tables and a 32" Flatscreen TV. The bedroom was quite large with a comfy king bed and large closet. My only complaint was the bathroom was a little far from the bedroom, but that gives you an idea of the size of the suite. Everything had a like new appearance including the utensils and dishes in the kitchen. Compared to most of the hotels priced the same this is way more value. Close to the airport and about a 15 minute drive down Egan Hwy to downtown Juneau. I will definitely stay again on my next trip to Juneau.
4 out of 5
for Couples
by P. from Long Island New York

Almost all the comforts of home

Posted Jul 2, 2011
This was our third stay in this hotel. The rooms are relatively roomy and very comfortable and the staff friendly and helpful. The service is generally very good. The best is that the rooms come with a kitchen, which includes full size refrigerator, full size stove, microwave and dishwasher and some basic utensils, pots and pans and dishes. More can be had on request. It makes it much easier to deal with meals, especially for families or people with special diets. It's like having almost all the comforts of home.