Ratings based on 344 Verified Reviews

3.5 out of 5
77% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Oregon

Posted Jul 25, 2017
A few blocks from the cruise docks and downtown Juneau.
3 out of 5
Recommended
for Everyone
by A verified traveler from coloradi

Okay

Posted Jul 13, 2017
Clean, and relatively inexpensive. It worked for me.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Nice hotel in downtown Juneau!

Posted Jul 11, 2017
Enjoyed our stay here. The hotel is within walking distance to downtown Juneau. The hotel staff were nice and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Next to town

Posted Jul 9, 2017
Within walking of port and shopping, staff very friendly and gives a small town atmosphere
3 out of 5
by A verified traveler from Seattle

Hotel rather motel

Posted Jul 5, 2017
Pros: Proximity to downtown
Location: Not much, shopping, taking gondola to go above the town.
Walls like car board, you can hear people talking all the time, even one can tell that they talk in a normal voice. People walking above the room are causing thunder from the celling, loud and shakes the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Nice hotel, great location

Posted Jul 2, 2017
Cons: The room key is a regular key (not a card). It works perfectly, but at the same time, it seems very ancient.
We stayed two nights in June. The room was clean and staff was friendly and helpful. It is located right next to the Alaska state museum which is a wonderful place to visit on a rainy day.
2 out of 5
by A verified traveler

So so

Posted Jul 2, 2017
Pros: Location
Cons: Almost everything
Old, worn out...unfriendly check in, outdated furniture. Good location
4 out of 5
Recommended
for Everyone
by A verified traveler

Short but pleasent

Posted Jul 2, 2017
Close to town and restaurants and shopping. Room was good and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel walk to everything

Posted Jun 6, 2017
Easy distance to shops, food and catching a bus to just about anything.
2 out of 5
by A verified traveler from Phx AZ

Awful

Posted Jun 5, 2017
Cons: Everything Blankets , room , etc
Location: Close to town so you can walk
The hotel location was pretty good. The hotel itself is awful. Old..................The room had blankets that looked like they were 20 years old. Cigarette burns and holes in them , the pillows were useless, the hotel even smelled old. For a 139.00 a night you think they good afford to buy new blankets and updated the place.
Comment from Hotel Management
Jun 7, 2017 by Doug Andrew Owner, Hotel Management
We are sorry you feel this way. The hotel has been completely renovated over the last two years. All the rooms have been painted and have new carpets. The bathrooms have new flooring and vanities. Hopefully next time your in Juneau you will try us again.