Ratings based on 746 Verified Reviews

4.3 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Guam

Posted Dec 9, 2017
Excellent. The only thing that I wish they have is fitness center that available to all guest
5 out of 5
by Jimmy

Enjoyed my stay!

Posted Sep 12, 2017 on Hotels
I really enjoyed my stay at the Grand Ambassador. I was clean and very peaceful.
5 out of 5
by Eddie

This traveler left a rating score only Posted Sep 12, 2017 on Hotels
4 out of 5
by Wany

This traveler left a rating score only Posted Aug 26, 2017 on Hotels
4 out of 5
by Keith

Comfortable stay in quiet area

Posted Jul 10, 2017 on Hotels
Relatively convenient location for those looking to shop or attending events at the Shilla hotel, both of which involve short walks, cab rides or hotel shuttle bus rides. Rooms were decently sized, but looked and felt a bit outdated. Didn't seem like there was much to do within walking distance of the hotel itself.
5 out of 5
by A verified traveler

Posted Jul 6, 2017 on Hotels
Excellent place to stay! Good breakfast~~
5 out of 5
by Mark K

Grand Ambassador

Posted Jun 13, 2017 on Hotels
Great service with English speaking staff
Comment from Hotel Management
Jul 31, 2017 by Ryan, Hotel Management
Dear Mark K, We very much appreciate your comments regarding your stay at Grand Ambassador Seoul associated with Pullman. It is always a pleasure for us to receive positive feedback. I am glad to know that our staff was courteous. I will definitely share your comments with all of our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from satisfied customer. It’s our goal to retain you as a satisfied customer and look forward to welcoming you soon when you visit us again on your next trip to Seoul. Thank you very much. Best Regards, Jia Nam/ Distribution Executive at Grand Ambassador Seoul Pullman
5 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

Central location

Posted May 26, 2017
Friendly staff. Nice facilities. The free shuttle to myeongdong and dongdaemoon are convenient. The one issue is there is nothing in walking distance, except for one little convenience store.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 21, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A room with a view for a reasonable price

Posted Apr 25, 2017
I had a lovely stay in a modern, tastefully decorated room with a fantastc view of Mount Namsan and N Seoul Tower--and the room's windows can even be opened. The staff are friendly and accommodating and speak English well. The food I ordered from room service was delicious and was delivered with a smile. The hotel is sufficiently close to the city center yet tucked away from the hustle and bustle--a sanctuary after a busy day. The subway is a short walk down the hill and takes you to Gyeongbokgung, Insadong etc in just a couple of stops. The exciting Dongdaemun area is also a short walk away, with various coffee shops and bakeries along the way to provide alternative lunch and breakfast options. And the hotel is serviced by the KAL Limousine airport bus. Overall the Grand Ambasador is a very good deal.