Ratings based on 903 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice centrally located hotel

Posted Oct 7, 2017
Pros: location
Cons: don't charge for using the business centre computers
Location: Seoul Station is convenient.
This hotel is a steep uphill walk from Seoul Station, but otherwise in a good location. Our comfortable room had a nice view of Mt.Namsam. I found the buffet restaurant in the hotel exorbitantly expensive and ate there only once for breakfast when we had an early tour departure. There are small inexpensive restaurants and convenience stores everywhere in Seoul. We were told that there was a charge to use the computers in the business centre (even though I have Hilton Honors membership) so we bypassed this by using them when the lady wasn't there. The War Memorial of Korea is a less than 30 minute walk south of the hotel and is a museum well worth visiting. We enjoyed using a one day ticket on the Seoul City Tour Bus which allowed us to hop on and hop off on a circuit around the city.
Comment from Hotel Management
Oct 13, 2017 by Eric Swanson - General Manager, Hotel Management
Thank you for your feedback. Your feedback will certainly be shared with the team. Please come and visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Japan

Great hotel in a great location.

Posted Aug 24, 2017
This hotel is the best Hilton property to stay at in Seoul, as it is centrally located and has many amenities. I have always had a great experience here and would highly recommend it to anyone looking for a premium Hilton property in Seoul.
Comment from Hotel Management
Aug 30, 2017 by Eric Swanson - General Manager, Hotel Management
Thank you for your feedback. Your feedback will certainly be shared with the team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 19, 2017
Good location close to Namsan, Seoul Station and downtown.
Comment from Hotel Management
Aug 26, 2017 by Eric Swanson - General Manager, Hotel Management
Thank you for your feedback. Please come and visit us again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Gracious, comfortable, welcoming

Posted Jul 21, 2017
Service was impeccable. Made us feel welcome from the moment we steeped in and even let us check in very early and check out late. Friendly staff, remembered us each time we saw them. Courteous and efficient. View of Namsan was spectacular.
Comment from Hotel Management
Aug 2, 2017 by Eric Swanson - General Manager, Hotel Management
We are so happy that you had a great stay with us. Thank you for the great photo review. We look forward to welcoming you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Close to Seoul Station

Posted Jul 7, 2017
Pros: The location, the room, and the staff.
Cons: The food seemed to be needlessly overpriced.
Location: Close to Seoul Station and Myeongdong shopping district. Also within walking distance of the trail to the Namsan Tower and Seoullo walking area.
Great location, great room, and friendly staff. My only complaint is that the food is very overpriced.
Comment from Hotel Management
Jul 14, 2017 by Eric Swanson - General Manager, Hotel Management
Thank you for your feedback. Your feedback will certainly be shared with the team.
4 out of 5
by A verified traveler

Posted Jul 7, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017 by Eric Swanson, Hotel Management
Thank you for your feedback. Please come and visit us again soon!
5 out of 5
by David

Posted Jul 2, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017 by Eric Swanson, Hotel Management
Thank you for your feedback. Please come and visit us again soon!
5 out of 5
by Yong Mean

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2017
Staff very helpful and nice. Beautiful hotel close to the Seoul Station
Comment from Hotel Management
Apr 2, 2017 by Eric Swanson - General Manager, Hotel Management
Thank you for your review. Please visit us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from LA

Posted Mar 27, 2017
Great location. You can take fast train form the airport to Seoul train station in about 40min.
Comment from Hotel Management
Apr 2, 2017 by Eric Swanson - General Manager, Hotel Management
Thank you for your review. Yes, we are located right above the station. Please visit us again in the near future.