Ratings based on 135 Verified Reviews

4.2 out of 5
80% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Over rated

Posted Feb 3, 2017 on Hotels
No WiFi or Internet in hotel upon arrival Due to rain. Inflexible staff wanted to charge an extra fee of almost $100 USD for a 9 year old child to visit for a few hours. Locality is dead as far as restaurants, bars or nightlife. Need to travel to other towns for same. The hotel is supposed to have chairs and umbrellas at the beach but the attendant takes off if there is a drizzle. Bar in lobby unattended at night as is the pool bar if sun is not shining. Chexkout at 11 while checking at 3. If you want to stay past Noon until say 1 or 2 PM you have to pay 50 percent surcharge. Not all worth the exorbitant expense.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the center of the action in Jurere.

Posted Jan 14, 2017
Pros: Fantastic location, great pool, terrific service, nice room
Cons: A little more food selection on the pool menu.
Location: Jurere is the most luxurious part of Florianapolis...high-end restaurants and nightclubs, beautiful people, wealthy. The hotel is in the center.
Loved my stay at the hotel. Everything was top-notch, great location and service. Breakfast was amazing. Concierges were so friendly and helpful. I definitely want to go back!
2 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
The team is nice but no trained for work in a high standard hotel at all
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
5 out of 5
by Kelley

This traveler left a rating score only Posted Aug 29, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Nice hotel near to the beach

Posted Aug 2, 2016
Pros: Pools, food, staff
Cons: Security, for drunk people doing noise around rooms.
Location: Location is actually in the middle of one of the best neighborhoods, quiet beach and beautiful sand.
Excellent place, nice surrenders and close to the best beaches and restaurants. Fancy neighborhood.
5 out of 5
by Arturo

This traveler left a rating score only Posted May 27, 2016 on Hotels
3 out of 5
by A verified traveler

Posted Jan 18, 2016
The staff was not friendly nor helpful. Several times I needed something they did not send nor call back.
4 out of 5
Recommended
for Everyone
by A verified traveler from vs

Posted Nov 21, 2015
Bad room service, long wait to check in, expensive meals
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2015 on Hotels