Very slow staff at reception, we had to check in twice because we arrive earlier than the check-in time. Second day of cleaning staff left one towel only. The location is great, very quiet, beautiful garden and swimming pool but need to put some effort on training staff.
Comment from Hotel Management
Oct 21, 2016 by Berenice Gil, Hotel Management
Muchas gracias por tomarse el tiempo para compartir sus experiencia, sus comentarios son muy valiosos para nosotros. Le ofrecemos una disculpa por los inconvenientes durante su estancia, estamos tomando acciones para evitar este tipo de situaciones. Esperamos recibirle nuevamente en esta su casa.
Thank you very much for taking the time to share your experience, your comments are most valuable to us. We would like to offer an apologize for the inconvenience during your stay, we are taking actions to avoid such situations. Looking forward to welcoming you soon.