5/5 Excellent
Craig
Jan 19, 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best recharge and refresh trip
Stayed 3 nights in Jan 2021
Shiroyama Hotel Kagoshima
Photo gallery for Shiroyama Hotel Kagoshima
Overview of Shiroyama Hotel Kagoshima
Shiroyama Hotel Kagoshima
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
Explore the area
- Kagoshima City Museum of Art15 min walk
- Hirakawa Zoological Park32 min drive
- Kagoshima (KOJ)39 min drive
- Mount Sakurajima103 min drive
Choose dates to view prices
About this area
Kagoshima
Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city center and near the boardwalk. Reimeikan Museum and Jigenryuhyohousho History Museum are cultural highlights, and some of the area's landmarks include Tsurumaru Castle and Nanshu Shrine. Check out an event or a game at Kagoshima Arena, and consider making time for Kagoshima City Aquarium, a top attraction not to be missed.
View in a map
What's nearby
- Shiroyama Observatory - 3 min walk
- Mt. Shiroyama - 4 min walk
- Kagoshima City Museum of Art - 15 min walk
- Hirakawa Zoological Park - 32 min drive
- Mount Sakurajima - 103 min drive
Getting around
- Kagoshima Station - 4 min drive
- Kagoshima Airport (KOJ) - 39 min drive
Restaurants
- SUIREN — 1 min walk
- LE CIEL — 1 min walk
- Kumasotei — 14 min walk
- Sri Lanka Kagoshima — 14 min walk
- TENKAIPPIN — 15 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Covered self parking on site (JPY 1000 per night)
- RV/bus/truck parking (surcharge) on site
- Height restrictions apply for onsite parking
- Free area shuttle
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2750 for adults and JPY 1100 for children
- 6 restaurants and 1 coffee shop/café
- 1 bar
- Room service available
- Coffee/tea in common area(s)
Things to do
- Fitness center
- Full-service spa
- Hot springs
Family friendly
- Baby bath
- Free area shuttle
- Laundry facilities
- Refrigerator
Conveniences
- ATM/banking services
- Ballroom
- Elevator
- Front-desk safe
- Gift shop/newsstand
- Newspapers in lobby
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Wedding services
Languages spoken
- Chinese
- English
- Japanese
- Korean
Outdoors
- Garden
- Terrace
Spa
- Body treatments
- Facials
- Hot springs open from 6:00 AM - 11:00 PM
- Hot springs water temperature (Fahrenheit) - 104
- Indoor mineral hot springs (onsen)
- Manicures and pedicures
- Massages
- Outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shower
- Towels
Entertainment
- Digital channels
- Flat-screen TV
Food and drink
- Free bottled water
- Minibar
- Refrigerator
More
- Desk
- In-room massage
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Kagoshima
4 star
Air conditioned
Hotel
Guest rating 4.5+
Washer and dryer
Policies
Check-in
Check-in from 5:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 3-12. Additional fees of JPY 1100 per child age 6-12, per day and JPY 550 per child 3-5, per day apply and are collected at the property.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Fitness facilities
The property will be renovating from January 11 2021 to October 15 2021 (completion date subject to change). The following areas are affected:
- Dining venue
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge
Children and extra beds
Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2200.0 per night
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: JPY 2750 for adults and JPY 1100 for children (approximately)
- Covered self parking fee: JPY 1000 per night
- A pet fee will be charged
- Early check-in is available for a fee (subject to availability, amount varies)
- Late check-out is available for a fee (subject to availability, amount varies)
- Crib (infant bed) fee: JPY 2200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima
Frequently asked questions
Overall score and ratings
4.5
Wonderful
4.6/5
Cleanliness
4.6/5
Staff & service
4.4/5
Amenities
4.4/5
Property conditions & facilities
5/5 Excellent
Morten
Sep 28, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020
5/5 Excellent
Verified traveler
Feb 12, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveler
Feb 6, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020
3/5 Okay
Verified traveler
Jan 31, 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019