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Shiroyama Hotel Kagoshima

Star Rating
4 out of 5

Information

Reviews

4.5 / 5Wonderful
875 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Shiroyama Observatory
    5 min walk
  • Popular Location
    Mt. Shiroyama
    6 min walk
  • Restaurant
    かねだ
    10 min walk
  • Restaurant
    KFC
    11 min walk
  • Airport
    Kagoshima (KOJ)
    41 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Twin Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 2
    • 1 Large Twin Bed and 1 Twin Bed
    More details
  • Twin Room, Non Smoking (Mt. Sakurajima View, No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More details
  • Executive Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Standard Double Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 2
    • 1 Queen Bed
    More details
  • Superior Double Room, Non Smoking (Mt. Sakurajima View, No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Family Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 4
    • 4 Twin Beds
    More details
  • Family Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 4 Twin Beds
    More details
  • Convertible Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 4
    • 4 Twin Beds
    More details
  • Convertible Room, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 4 Twin Beds
    More details
  • Superior Twin Room, Non Smoking (Sakurajima View, No Extra bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Moderate Twin Room, Non Smoking (No View, No Extra Bed)

    Room Amenities

    • Sleeps 4
    • 1 Double Bed and 1 Large Twin Bed
    More details
  • Royal Suite, Mt. Sakurajima View (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Imperial Suite, Mt. Sakurajima View (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 2 Double Beds
    More details
  • Single Room, Non Smoking (Single Use, No View, No Extra bed)

    Room Amenities

    • Sleeps 1
    • 1 Double Bed
    More details
  • Grand Twin, Mt. Sakurajima View, Non Smoking (No Extra Bed)

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 Large Twin Bed and 1 Double Bed
    More details

About this area

Kagoshima

Shiroyama Hotel Kagoshima is located near the boardwalk and in an area with good shopping. Mount Sakurajima and Shiroyama Park reflect the area's natural beauty and area attractions include Senganen Garden and Amuran Ferris Wheel. Kagoshima City Aquarium and Senganen Garden are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Shiroyama Observatory - 5 min walk
  • Popular Location
    Mt. Shiroyama - 6 min walk
  • Popular Location
    Xavier Church Shinseido - 19 min walk
  • Popular Location
    Saigo Takamori Statue - 3 min drive
  • Popular Location
    Kagoshima City Museum of Art - 3 min drive

Getting around

  • Kagoshima Chuo Station - 3 min drive
  • Kagoshima (KOJ) - 41 min drive

Restaurants

  • SUIREN — 1 min walk
  • SKY LOUNGE — 1 min walk
  • かねだ — 10 min walk
  • KFC — 11 min walk
  • Joyfull — 12 min walk

About this property

Shiroyama Hotel Kagoshima

4-star spa hotel near Kagoshima Arena
6 restaurants, a full-service spa, and a coffee shop/café are available at this hotel. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, spa services, conference space, and concierge services are onsite. All 365 rooms offer free WiFi and free wired Internet, plus refrigerators and flat-screen TVs with digital channels. Guests will also find minibars, room service, and down comforters.
Shiroyama Hotel Kagoshima offers 365 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels and pay movies. Bathrooms include showers, slippers, bidets, and complimentary toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. Shiroyama Hotel Kagoshima features a full-service spa and hot springs. This business-friendly hotel also offers spa services, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Onsite self parking is complimentary.
Shiroyama Hotel Kagoshima has designated areas for smoking.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Renovations and closures

The property will be renovating from 06 January 2020 to 31 August 2020 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Policies

Check-in

Check-in between 2:00 PM - midnight
Early check-in subject to availability

Special check-in instructions

Breakfast is not included in the Breakfast rate for children ages 3-12. Additional fees of JPY 1100 per child age 6-12, per day and JPY 550 per child 3-5, per day apply and are collected at the property.
Due to renovations, check-in is at 5 PM and check-out is at 10 AM from January 6-August 31, 2020. During this time, late check-out is not possible.

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets not allowed (service animals welcome)

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

The club card fee comprises the mandatory facility fee charged to children ages 6-12. For more details, please contact the property using the number provided on the booking confirmation email.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2700 for adults and JPY 1080 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Hot springs access available from 6:00 PM to 11:30 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Parking height restrictions apply.

Property is also known as

  • Hotel Shiroyama
  • Shiroyama Hotel
  • Shiroyama Kanko
  • Shiroyama Kanko Hotel
  • Shiroyama Kanko Hotel Kagoshima
  • Shiroyama Kanko Kagoshima
  • Castle Park Onsen Hotel
  • Hotel Shiroyama Kagoshima
  • Shiroyama Kagoshima
  • Shiroyama
  • Shiroyama Kagoshima Kagoshima
  • Shiroyama Hotel Kagoshima Hotel
  • Shiroyama Hotel Kagoshima Kagoshima
  • Shiroyama Hotel Kagoshima Hotel Kagoshima

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • Parking height restrictions apply
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2700 for adults and JPY 1080 for children
  • 6 restaurants and 1 coffee shop/café
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Baby bath
  • Dry cleaning service
  • Free area shuttle
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hot springs open from 6:00 PM - 11:30 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Digital channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Nearby things to do

Where to eat

4.5

Wonderful

5 - Excellent
534
4 - Good
281
3 - Okay
43
2 - Mediocre
11
1 - Poor
6
4.6
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I've never used the property amenities other than the bar, which has a great view of the volcano. I just sit in my room--get one with a volcano view--and watch the volcano. Beautiful hotel in a less discovered Japanese town. Sakurajima is amazing when it is erupting. The town itself is quieter with lovely weather. Take a cab for some local ramen. The room though is clean, comfortable, with great views. I love this hotel. A gem away from most of the tourists..

Stayed 1 night in Nov 2019

1/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities, property conditions & facilities

Arbitrarily changed the check in and check out time with no advance warning. Check in 5 PM, check out at 10 AM. Seriously I would not have booked my stay there had I been warned ahead of time. Room 880, carpet is DIRTY! Management should just go to look for it themselves. A disgrace! The staff are nice and pleasant. My wife lost her room key and they managed to recover it for us!

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel I’ve ever stayed at! Impeccable attention to details and absolutely amazing service. Onsen offers a spectacular view unmatched anywhere else!

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Breakfast and onsen is good. Shuttle bus is convenience. Cannot delay checkout time to noon without charges.

Stayed 2 nights in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

A great place to relax and enjoy the hot spring.

Stayed 1 night in Sep 2019

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