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Shiroyama Hotel Kagoshima

Photo gallery for Shiroyama Hotel Kagoshima

Featured Image
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk
Flat-screen TV

Overview of Shiroyama Hotel Kagoshima

Shiroyama Hotel Kagoshima

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586

Explore the area

  • Popular LocationKagoshima City Museum of Art15 min walk
  • Popular LocationHirakawa Zoological Park32 min drive
  • AirportKagoshima (KOJ)39 min drive
  • Popular LocationMount Sakurajima103 min drive

Choose dates to view prices

About this area

Kagoshima

Located in Kagoshima, Shiroyama Hotel Kagoshima is in the city center and near the boardwalk. Reimeikan Museum and Jigenryuhyohousho History Museum are cultural highlights, and some of the area's landmarks include Tsurumaru Castle and Nanshu Shrine. Check out an event or a game at Kagoshima Arena, and consider making time for Kagoshima City Aquarium, a top attraction not to be missed.

What's nearby

  • Shiroyama Observatory - 3 min walk
  • Mt. Shiroyama - 4 min walk
  • Kagoshima City Museum of Art - 15 min walk
  • Hirakawa Zoological Park - 32 min drive
  • Mount Sakurajima - 103 min drive

Getting around

  • Kagoshima Station - 4 min drive
  • Kagoshima Airport (KOJ) - 39 min drive

Restaurants

  • SUIREN — 1 min walk
  • LE CIEL — 1 min walk
  • Kumasotei — 14 min walk
  • Sri Lanka Kagoshima — 14 min walk
  • TENKAIPPIN — 15 min walk

About this property

Shiroyama Hotel Kagoshima

4-star spa hotel near Kagoshima Arena
This hotel features 6 restaurants, a full-service spa, and a fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/café, and self parking. All 355 rooms offer free WiFi, refrigerators, and flat-screen TVs with digital channels. Other amenities available to guests include minibars, room service, and down comforters.
Shiroyama Hotel Kagoshima offers 355 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kagoshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments, and manicures and pedicures. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1000 per night)
  • RV/bus/truck parking (surcharge) on site
  • Height restrictions apply for onsite parking
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: JPY 2750 for adults and JPY 1100 for children
  • 6 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Hot springs

Family friendly

  • Baby bath
  • Free area shuttle
  • Laundry facilities
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Japanese
  • Korean

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Hot springs open from 6:00 AM - 11:00 PM
  • Hot springs water temperature (Fahrenheit) - 104
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massages
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 5:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 3-12. Additional fees of JPY 1100 per child age 6-12, per day and JPY 550 per child 3-5, per day apply and are collected at the property.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
The property will be renovating from January 11 2021 to October 15 2021 (completion date subject to change). The following areas are affected:
  • Dining venue
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are available for JPY 2200.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 2750 for adults and JPY 1100 for children (approximately)
  • Covered self parking fee: JPY 1000 per night
  • A pet fee will be charged
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: JPY 2200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 629 out of 996 reviews
5 - Excellent 63%
Rating 4 - Good. 299 out of 996 reviews
4 - Good 30%
Rating 3 - Okay. 47 out of 996 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 7 out of 996 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best recharge and refresh trip
A refreshing time in Kagoshima with the friendliest hotel team in Japan
Stayed 3 nights in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is expensive but I don’t think it’s worth it. The restaurants closed early the day we arrived and it’s inconvenient to go anywhere.
Stayed 1 night in Oct 2019