Ratings based on 37 Verified Reviews

4.5 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Kona Village Resort

Great Resort for Honeymoon

Posted Nov 13, 2007 on Hotels
Excellent for getaway, private area, peaceful environment, friendly people, fully equipment. Perfect for honeymooner!
4 out of 5
by A verified traveler from Huntington Beach

Very nice, relaxing place - Great Food!

Posted Aug 25, 2007
Kona Resort was great. Quiet, relaxing with enough activities and diversions to make it fun. The food was fantastic... each meal or buffet had a wide selction of quality, well prepared food. The entire place was low key, very comfortable adn service was attentive but not intrusive. Very friendly staff. I recommend it highly, especially as a romantic getaway.
5 out of 5
by A verified traveler from Bronx, NY

The Best Time of My Life

Posted Aug 22, 2007
Kona Village Resort is known for its lack of televisions, phones, and radios, but who needs them when you have paridise at your fingertips. The many various activities for all ages and levels will keep you busy enough, and at night you have a spectacular sunset to look forward to. You can easily spot sea turtles and manta rays swimming along the bay. You might even swim along with one. I had a truly wonderful time at Kona Village Resort. My only negative comment would be dinner. I wasn't in love with the choices of entrees for dinner, except for Paniolo night and the Luau's (those were Delicious!), but the buffet breakfast and lunch were always yummy!
5 out of 5
by A verified traveler

Impeccable Service and Incredible Setting

Posted Aug 8, 2007
I can't say enough good things about this resort. They have found a way to improve on a Hawaii beachside setting by providing a unique atmosphere with the individual "hales" and outstanding food. The staff was very courteous and helpful.
1 out of 5
by A verified traveler from San Francisco, CA

Five star priced, two star service

Posted Aug 1, 2007
I expected better service. I had to get my own coffee in the morning. There were times when I had to get my own water. They are under-staffed. The people they have are nice and helpful, but there's not enough help in the restarants. Also there's no Air Conditioning!
4 out of 5
by Barry from Memphis, TN

Stay at the Kona Village Resort- June 2007

Posted Jul 10, 2007
If you want to relax, Kona Village Resort is a great place to go. On the other hand, it needs a serious makeover. The concept is still good, but the facilities are showing their age. We were disappointed with the service from the very start. The entrance was confusing and ill marked. When we did finally find it, no one met us, and we unloaded our own baggage. The "hale's" (individual huts) have no air conditioning, just ceiling fans. For the majority of the year, this is probably OK with the ocean breezes. In the summer, it got a little warm, especially at night. Our hut was "deluxe" and advertised as "ocean view" but it was quite a stretch to call it that. There were many things that needed fixing- screen doors were off the track, bathrooms were in poor shape, etc. At one time, I think they were probably pretty nice, but now they are just old. The bed was very comfortable and housekeeping was very good. There were a couple of other bright spots. The Hale Samoa restaurant was absolutely first class-great food and service. The other food service was primarily buffet and only average. I would say that at least half of the guest were families, and it is probably better for them. Did we enjoy it- The answer is yes. BUT, it was not what we expected for the price, especially the service. I do not think we would go back again unless they do a makeover.
5 out of 5
by A verified traveler from Fullerton, CA


Posted Jul 5, 2007
Our stay at the Kona Village Resort was absolutely outstanding in every aspect. This is a magical place and from the moment we set foot on the property we felt as if we were in paradise. The grounds are spectacular, with literally thousands of palms and fragrant flowers adorning the resort. From our private hale we were able to listen to the birds and sounds of the ocean, with no phones, television, etc interrupting the peaceful ambiance. The staff is incredibly attentive and the food is absolutely exceptional in every regard. We rented a car and toured a bit, but could easily have stayed at KVR for our entire stay. There is so much to see and do and it is such a fun and relaxing place, really different from your typical vacation experience in a big hotel. We met other vacationers who had been coming to this resort for the last 30 years. I can see why, there is no place I've been that compares to Kona Village Resort. We look forward to returning one day soon.
5 out of 5
by A verified traveler from Alameda, CA

Getting away from it all

Posted Jun 22, 2007
Staying at Kona Village was such a treat from a high rise hotel. It was so peaceful and uncrowded. We enjoyed all the ammenities offered. Also the food was very good and plentiful. We definitely hope to return!
5 out of 5
by A verified traveler from Oakland, CA

Can't wait to go back

Posted May 2, 2007
This resort is expensive, but well worth it. The staff was very friendly and the food provided was outstanding.
3 out of 5
by A verified traveler from Visalia, CA

Paradise on earth if you don't care for the service

Posted Mar 7, 2007
The resort is one of the few places that presents big island living in its original form. However, the service was underwhelming compared to its landscape. We will go back mainly for its natural beauty.