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Staff was nice. Condo was very nice, but exercise room was closed the whole week & air-conditioning in master bedroom did not work well.
We stayed her while we toured the big island. There were 6 of us in our party and the room was great. The hotel staff was very friendly at check-in. The hotel was quiet and had everything we needed for our stay.
Ray's on the Bay was closed for renovations ....only bad part of trip. Staff was friendly and helpful, room was clean and access to activities easy!
Pool was being redone and out of order until August. Did have use of one at another hotel but very inconvenient. Room was nice and had a washer/dryer. The view was amazing!
Amy was awesome, she coordinated our activities in such a timely friendly manner enabling us to enjoy our stay without worrying about schedule or planning. The room was great only steps away from ocean with breathtaking views. Thanks for a great vacation!
The tiki torches and fish ponds were great. Fun for couples to walk around and the kids loved it too. The pool overlooked the ocean so we could watch the sunset and kids swimming at the same time. Good location. The staff was quick and helpful, we needed a couple extra towels and they brought them ...
The hotel is fine, for what it was. The room was clean but had a slightly musty smell. Housekeeping did a good job but consistently forgot to empty the ice bucket. The staff was friendly and eager to be helpful, but the concierge did not answer the phone nor return our call and a timely way. The ...
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