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I loved the ocean view and wish me and my wife could be in that room forever. Friendly service and we got to ride the trolley for free to different places which saved us from renting a car. The staff is very helpful and the only thing we had to pay for was food of course and a shuttle back to the ...
Pool was being redone and out of order until August. Did have use of one at another hotel but very inconvenient. Room was nice and had a washer/dryer. The view was amazing!
I am a global traveler and I must say that the Big Island Retreat is one of the best places I ever visited! Why? 1. The personal touch - chatting to the hostess Gigi is like talking to an old friend - she will wait for you even if you have late arrival and she will give you advice for cool places ...
The facility is old and their wifi is a joke but the location is perfect in the heart of Kona and the staff are mostly helpful. Parking was only $5/day and the town is very walkable. If you are like us and just use your room to change and to sleep then this is the ideal location. Includes a mediocre ...
The facility was easy to find, easy to get into and out of. The only drawback was that restaurants were not close by, all had to accessed via car. But our kitchen was outstanding, with a dishwasher and well stocked. We didn't want to leave!
Best views I've had in a resort. From the balcony I could see the Ali'i drive strip with the city lights behind and live music playing until 10-11. Then look the other way and see yellow fish swimming in the crystal clear water! Wish I could have stayed forever lol
This hotel maybe a little out dated, but the staff is great ....they are helpful and always trying to please. The rooms are clean and comfortable. We are near the beach and shopping...all kinds of activities near us.
The hotel is fine, for what it was. The room was clean but had a slightly musty smell. Housekeeping did a good job but consistently forgot to empty the ice bucket. The staff was friendly and eager to be helpful, but the concierge did not answer the phone nor return our call and a timely way. The ...
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