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SAKS Urban Design Hotel Kaiserslautern

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Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Overview of SAKS Urban Design Hotel Kaiserslautern

SAKS Urban Design Hotel Kaiserslautern

4.5 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationMuseum Pfalzgalerie Kaiserslautern8 min walk
  • Popular LocationGartenschau Kaiserslautern5 min drive
  • Popular LocationRamstein Air Base20 min drive
  • AirportZweibruecken (ZQW)47 min drive

Choose dates to view prices

About this area

Kaiserslautern

In the city center and near a train station, SAKS Urban Design Hotel Kaiserslautern is in an area with good shopping. Palatinate Forest Nature Park and Gartenschau Kaiserslautern reflect the area's natural beauty and area attractions include Japanischer Garten and Kaiserslautern Zoo. Animal Park Donnersberg and Wildpark und Greifvogelzoo Potzberg are also worth visiting.
Popular Location

What's nearby

  • Museum Pfalzgalerie Kaiserslautern - 8 min walk
  • Gartenschau Kaiserslautern - 5 min drive
  • Palatinate Forest Nature Park - 9 min drive
  • Ramstein Air Base - 20 min drive
  • Nanstein Castle - 28 min drive

Getting around

  • Kaiserslautern (KLT-Kaiserslautern Train Station) - 14 min walk

Restaurants

  • SAKS Restaurant — 1 min walk
  • Firenze — 3 min walk
  • HaLong — 3 min walk
  • Café Extrablatt — 3 min walk
  • Spinnradl — 4 min walk

About this property

SAKS Urban Design Hotel Kaiserslautern

4.5-star luxury hotel near Palatinate Forest Nature Park
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Additionally, a snack bar/deli, a sauna, and a rooftop terrace are onsite. All 92 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like espresso makers and pillow menus.
SAKS Urban Design Hotel Kaiserslautern offers 92 accommodations with iPod docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Kaiserslautern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free area shuttle
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Sauna
  • Shopping mall
  • Shopping

Family friendly

  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Portuguese
  • Russian
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 40-inch LED TV
  • iPod dock
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Local maps
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs (infant beds) are available for EUR 20 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 14 per night
  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

SAKS Hotel
SAKS Urban
SAKS Urban Design
SAKS Urban Design Hotel
SAKS Urban Design Hotel Kaiserslautern
SAKS Urban Design Kaiserslautern
Urban Design Hotel
SAKS Urban Design Hotel Kaiserslautern Hotel
SAKS Urban Design Hotel Kaiserslautern Kaiserslautern
SAKS Urban Design Hotel Kaiserslautern Hotel Kaiserslautern

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 104 out of 234 reviews
5 - Excellent 44%
Rating 4 - Good. 87 out of 234 reviews
4 - Good 37%
Rating 3 - Okay. 28 out of 234 reviews
3 - Okay 12%
Rating 2 - Poor. 9 out of 234 reviews
2 - Poor 4%
Rating 1 - Terrible. 6 out of 234 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.1/5

Staff & service

3.8/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay!!!
Stayed 1 night in Sep 2019

3/5 Okay

Liked: Cleanliness, property conditions & facilities
No free Buffett, have to pay for parking. Nice room, good wifi
Stayed 1 night in Oct 2020

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is very poor. I wouldn’t recommend a dog even stay here.
Stayed 15 nights in Sep 2020

1/5 Terrible

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Customer service is terrible, Michelle one of the members of the staff was flat out mean, rude, uncaring, and unhelpful in any type of way possible. Could never even speak to the manager. I just wanted to stay there because they had a gym. I wasn't expecting much but I definitely was expecting more than 5 pieces of equipment total throughout BOTH "gyms". two close to workout without corona concerns as well. Can't use your gaming console or hdmi into the tv because it is built into the wall and blocked off. Not enough power outlets available and none accessible next to the tv. Wifi kicks you off automatically at least 2-3 times a hour. Booked for 3 days but wanted to leave after the first night and was told that I could not get my money back for the future unused nights so I had to stay and deal with it. They don't give your money back if you want to leave early. Worst customer service and hotel I ever been too. Worse than Mcdonalds customer service.
Stayed 3 nights in Oct 2020

4/5 Good

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The location is wonderful. The hotel is nice and modern. However the parking does not allow for an all day pass. Each time you exit the garage you’ll pay again
Stayed 1 night in Sep 2020