Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
2.2 out of 5
2.8 Room cleanliness
2.5 Service & staff
3.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by Rosman

Posted Dec 18, 2015 on Hotels
Terbaik untuk penginapan budget
1 out of 5
by A verified traveler

Management problem

Posted Aug 10, 2015 on Hotels
After I submit my first review I just notice I made double payment for this hotel.I had book through this website hotel.com .When I reached the hotel on 31 Jul,Customer service there requested me to make payment because they said I haven't make payment.According to them I just online booking only.After argue with them I finally make another payment by cash with different rate from the booking.Until now,I am still waiting for them to check and refund my money.
4 out of 5
by msccenter from Penang

Satisfactory stay@Kajang Star Hotel

Posted May 5, 2014 on Hotels
The room was clean, the air conditioner really cooled the room, free mineral water provided, & the shower was running plenty of water in an area supposedly subjected to water rationing. When there was a blackout, we were replaced with another new room within 15 minutes, which was great. There was a KFC restaurant nearby which was really convenient. The only feedback I have is that earlier on there were some suspicious people loitering outside the Hotel but I only found out later that they were actually helping to fix the blackout. The most pleasing experience actually is the booking process: booking for this Kajang Star Hotel via my Hotels.com mobile app was extremely easy, fast & reliable, & just before I checked-in to the Hotel. I even managed to redeem my Welcome Rewards night for this booking. When I showed my Hotels.com mobile booking it took 3 phone calls for Hotel manager to confirm my booking which was made only 30 minutes earlier. He even ignored or let go of the remaining sales tax left after the redemption, so the stay was totally free of charge! Thanks Hotels.com!
1 out of 5
by A verified traveler

If you want very basic it's ok

Posted Jul 28, 2013
Location: Lots of rats
In a squalid area. Very basic - is one star not two star.