2 outdoor pools, open 6:00 AM to 9:00 PM, sun loungers

Reviews of Cooinda Lodge Kakadu

3.5 out of 5
Cooinda Lodge Kakadu
Kakadu Highway,Jim Jim, Kakadu, NT

Reviews

8.4

Very Good

Rating 10 - Excellent. 296 out of 755 reviews" "
Rating 8 - Good. 302 out of 755 reviews" "
Rating 6 - Okay. 115 out of 755 reviews" "
Rating 4 - Poor. 33 out of 755 reviews" "
Rating 2 - Terrible. 9 out of 755 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The large pool was great & we loved the adult pool, it was nice & cool. Access to Yellow waters is so convenient at Cooinda & we love Yellow Waters. The food at Mimi restaurant was delicious too. Unhappy about room not being serviced for the 3 days we stayed, especially as we needed a bath mat & bath towel & tissues. We did ask 3 times on the 2nd day. The third time the reception lady gave me 2 pool towels, a box of tissues & a drink voucher each, which was nice but we still didn't get serviced the next day. When leaving, the staff member asked about our stay & I mentioned about the room. She said they were busy & other things were priorities.
Stayed 3 nights in Mar 2024

8/10 Good

peter

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only place around area
Stayed 1 night in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Amenities
Beautiful and friendly staff also great food and location
Stayed 1 night in Mar 2024

10/10 Excellent

Shona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the glamping pod I stayed in! Very spacious & clean. Staff very friendly. Area was quiet & tranquil.
Stayed 1 night in Jan 2024
Response from Jason - GM on Feb 1, 2024
Thanks you so much. I am so glad you loved our Eco Tents, we have so many more accommodation offerings in the upcoming season. Hopefully we will se you again.

6/10 Okay

Tito

Stayed 2 nights in Jan 2024
Response from Jason - GM on Feb 1, 2024
Thank you for your review. I hope you have a wonderful day.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a quiet time of year, they looked after us. Unfortunately the boat ramp was closed. The staff made an extra effort to accommodate our preferences even tho the Wotif notes didn’t come through on our booking. So Wotif was the only let down, however it was cheaper then booking direct.
Stayed 1 night in Dec 2023
Response from Jason - GM on Jan 4, 2024
Thank you for taking the time to share your experience with us. We're pleased to hear that our staff provided attentive care during your stay, especially in accommodating your preferences. Our team is dedicated to ensuring our guests feel valued and comfortable, even when there are unexpected challenges.We regret the inconvenience caused by the closure of the boat ramp and any miscommunication with your booking through Wotif. We appreciate your understanding and are glad that you found value in the pricing offered through the platform.Thank you again for choosing to stay with us. We hope to welcome you back in the future, ensuring an even smoother and more enjoyable experience.Warm regards,Jason CleverleyGeneral ManagerKakadu Tourism

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the natural beauty of the property. The room was very clean and comfortable. There was a missing remote for the TV. We did report this to the front desk.
Stayed 1 night in Dec 2023
Response from Jason - GM on Jan 4, 2024
We're delighted to hear that you appreciated the natural beauty of our property and found your room both clean and comfortable. Creating a serene and welcoming environment for our guests is a priority for us, and your feedback is greatly valued.Regarding the missing TV remote, we apologize for this inconvenience. We appreciate you reporting it to our front desk, and we have taken steps to ensure such issues are promptly addressed in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back again soon for an even more seamless experience.Warm regards,Jason CleverleyGeneral ManagerKakadu Tourism

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
The perfect time to stay - no one else around 😉
Stayed 1 night in Dec 2023
Response from Jason - GM on Feb 1, 2024
Thank you so much. And the waterways are mind blowing. I appreciate your comments, have an amazing day,Jason CleverleyGeneral Manager

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jason - GM on Jan 4, 2024
Thank you so much, we hope to see you again soon.

10/10 Excellent

Prue

Stayed 1 night in Dec 2023
Response from Jason - GM on Jan 4, 2024
Thank you so much, we hope to see you again soon.

6/10 Okay

Justin

Liked: Cleanliness, staff & service
I stayed at the glamping tent. It’s actually pretty nice, and the shared bathroom facilities were well above the standards i,ve experienced. It’s just that the property is in a monopoly situation so is very expensive for what you get. There is only one dining option in Cooinda and that’s in the lodge’s restaurant or bar - and both are average tasting while very much over-priced.
Stayed 1 night in Nov 2023
Response from Jason - GM on Jan 4, 2024
Thank you for taking the time to share your experience with our glamping tent accommodation. We are glad to hear that you found it to your liking and that our shared bathroom facilities exceeded your expectations.We understand your concerns regarding the pricing and dining options at our location. Operating in a remote area like Kakadu does bring unique challenges, particularly in terms of logistics and supply, which can impact our pricing structure. We strive to offer a balance of quality and value, and your feedback is crucial in helping us evaluate our offerings.We appreciate your comments on our dining options as well. We continuously aim to enhance the quality and variety of our culinary experiences and will take your observations into consideration as we seek to improve.Thank you again for staying with us. We hope to have the opportunity to welcome you back in the future and provide an experience that meets all your expectations.Warm regards,Jason CleverleyGeneral ManagerKakadu Tourism

8/10 Good

Kara

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Great resort. Really like the glamping tent accommodation. Staff were all really good. Has a really good vibe. The restaurant food is good enough for remote location. Buffet breakfast acceptable for a few days, but would get sick of lack of variety after that. Shared bathroom facilities could be cleaner, but desperately need ventilation as it was beyond hot using it at night due to humidity. Overall, I really enjoyed my stay and would definitely stay again.
Stayed 2 nights in Oct 2023
Response from Jason - GM on Oct 16, 2023
Dear Kara, Thank you so much for your review. We are delighted to hear that you enjoyed your stay at Cooinda Lodge Kakadu and appreciate your kind words about our glamping tent accommodation and staff, as well as the vibe of the resort. We strive to provide a warm and comfortable atmosphere for all of our guests. We are sorry to hear that you found the buffet breakfast lacked variety after a few days. At Cooinda, we believe in providing fresh, local ingredients of the highest quality with a variety of options to choose from. We will take this feedback on board as we continuously strive to improve our guests’ experience. We also sincerely apologize for any dissatisfaction with the shared bathroom facilities not being sufficiently ventilated at night due to humidity. This is not an acceptable standard and we will ensure that this is addressed right away so that all our guests can enjoy a comfortable stay with us. Thank you once again and we look forward to welcoming you back soon!Jason CleverleyGeneral ManagerCooinda Lodge - Kakadu Tourism

10/10 Excellent

Jinwoo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Jason - GM on Oct 16, 2023
Thank you so much for the glowing review, we look forward to seeing you back again soon.

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Cooinda is in a great location. The glamping tents are very nice, although you have to use a shared bathroom block because the tents don't have running water, and you are among trees with very colorful and loud birds flying around. That's very cool. The restaurants and pools are good although there were a couple of strange glitches. Staff replaced shower get with moisturiser in all the showers one day for no apparent reason and the meal times were a bit limited given the schedules. Breakfast didn't start until 6,30 for instance which wasn't convenient given the scheduling of day tours. But overall this is a great spot and highly recommended.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to enjoy Kakadu. Loved the Yellow Water Cruise which is a must do at sunset. Restaurant was great. Will be back.
Stayed 1 night in Sep 2023
Response from Jason - GM on Nov 24, 2023
Thank you so much for your wonderful review. I am so glad you enjoyed your time with us.

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the most part the staff was courteous and helpful. When we had trouble with our tv, someone came and sorted it out for us quickly and efficiently. The dinner options were limited ,expensive, and not all that delicious.
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Cooinda Lodge. The proximity to the Yellow Waters cruise and the Warradjan Aboriginal Cultural Centre was very convenient for an older couple. The drive to Nourlangie Rock and Anbangbang billabong was a bit far but worth the drive. Being unused to the heat, the pools were a very welcome respite.
Stayed 4 nights in Aug 2023

2/10 Terrible

Verified traveler

Noisy
The glamping tents are just meters from a massive loud generator - I ended up sleeping in my car to get some peace
Stayed 1 night in Aug 2023
Response from Jason - GM on Oct 16, 2023
Thank you for taking the time to review Cooinda Lodge Kakadu. We are sorry to hear that you had trouble sleeping due to the generator noise. We understand your concern and take such feedback seriously. At Cooinda Lodge Kakadu, we strive to provide a tranquil and peaceful stay for our guests, so we are currently in the process of moving the generators away from accommodation units for improved guest comfort. This will be completed by early November.We appreciate your feedback and look forward to welcoming you back in the near future.Jason CleverleyGeneral ManagerCooinda Lodge - Kakadu Tourism

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Yellow Water.
Stayed 2 nights in Aug 2023

10/10 Excellent

ROSS

Liked: Cleanliness, staff & service, property conditions & facilities
even with a lot of people there was ample space for dining without having to wait.
Stayed 2 nights in Jul 2023

4/10 Poor

Michael

Disliked: Cleanliness, staff & service
Hi We just had a three week NT and northern WA holiday Out of all the places we stayed in ( and we stayed in about 7 places) this was disappointing for the price Broken blond
Stayed 2 nights in Jul 2023

2/10 Terrible

Michael

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We had a luxury retreat tent number 10 that was unfortunately situated next door to a transformer that buzzed loudly all night keeping us awake. This was meant to be in a quiet zone away from the resort. Very disappointing

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Robin

Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent base for the Yellow River cruise, great atmosphere at dinner
Stayed 1 night in Jul 2023

10/10 Excellent

Caterina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well set out facility, excellent glamming accomodation highly recommend!
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay for family .
Stayed 2 nights in Jun 2023

10/10 Excellent

allan

Stayed 1 night in Jun 2023

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

DESMOND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In middle of nowhere, everything laid on. Beer on tap, good wine selection, range of food options. Camp, or glamp or lodge. Exy but what to expect out here. Boat trip really excellent on billabongs. Fuel and crafts on site.
Stayed 2 nights in Jun 2023

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Reno for a one night stay
Nice Reno for a lodge room two pools a few dining choices. Heaps of recycling and waste seperating options.
Stayed 1 night in May 2023

8/10 Good

Phillip

Stayed 2 nights in May 2023

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glamping tents were lovely. Enjoyed the afternoons sitting on verandah with a cheese platter and drinks. Bathroom facilities were modern and very clean, a very welcome surprise after reading some clearly inaccurate reviews of prior experiences. Highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023

8/10 Good

Anya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A quaint spot to go glamping. The pool and area was nice.
Stayed 1 night in Apr 2023

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 1 night in Apr 2023

10/10 Excellent

Wayne, Rancho Santa Fe

Stayed 2 nights in Mar 2023

6/10 Okay

Phil

Traveled with partner
Disliked: Cleanliness, staff & service
Cooinda Lodge is in a lovely location in Kakadu, but that is ruined by the generator right alongside the glamping tent area that runs 24/7. Cleanliness was a bit hit and miss and some of the restaurant staff need training in customer service. The guy in the shop was friendly and helpful though.
Stayed 2 nights in Mar 2023

8/10 Good

Angela

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The location was really good, lovely & quiet. The restaurant was very overpriced, the bathroom & towel weren’t clean & the bathroom in desperate need of a scrub.
Stayed 2 nights in Mar 2023

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Great place to stay. Room was very nice. Pool was great on a hot summer day. Food was good but overpriced
Stayed 1 night in Mar 2023

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Small room for 4 ppl. Lack of room service. Food options very limited. Room amenities not great considering very few food options. Fridge barely stayed cold.
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our glamping experience. Was very pleased and surprised to find air-con! I would have stayed much longer if we had the time, but I highly recommend!
Stayed 1 night in Feb 2023

8/10 Good

Bronte

8/10 Good

Lynn

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Sonali

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What we didnt like was thatvthere was no cuttlery and crockery in the rooms. Thr door shelving of the fridge was taken off as well. We were given access to the kitchen facilities which consisted of a fridge & microwave but no option for cooking meals. Plus it was nestled between the male/feemale toilet blocks and was auite off putting to handle food in there.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem of Kakadu
Wow! We were pleasantly surprised with Cooinda and disappointed we couldn't stay longer.
Stayed 1 night in Dec 2022

6/10 Okay

Gemma

Liked: Room comfort
Disliked: Cleanliness
Filthy bathrooms
Rooms were basic but met needs. However, bathroom was filthy, moldy shower, hair from past guests, just really grubby. I cleaned the shower before we used. Very obviously grubby- pink and black mould growing around edges and tiles. Could be easily resolved but seems no one can be bothered to spend 10 minutes and clean properly. Very off puttting. Unlikely we would return and a shame as we are local NT residents and good for a weekend break. No excuses for lazy cleaners and I would expect better for the price
Stayed 1 night in Nov 2022