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Reviews of CASTLE Kiahuna Plantation & Beach Bungalows

3 out of 5
CASTLE Kiahuna Plantation & Beach Bungalows
2253B Poipu Rd, Koloa, HI

Reviews

8.0

Very Good

Rating 10 - Excellent. 344 out of 989 reviews" "
Rating 8 - Good. 403 out of 989 reviews" "
Rating 6 - Okay. 146 out of 989 reviews" "
Rating 4 - Poor. 70 out of 989 reviews" "
Rating 2 - Terrible. 26 out of 989 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Traveled with family
I stayed here 23 years ago. It’s still a great place to stay. I’ll be back again
Stayed 6 nights in Mar 2024
Response from Roy on Mar 23, 2024
Thank you so much! Don't wait another 23 years!

8/10 Good

Shara

Traveled with partner
This was our third time staying there. It’s clean alright but it’s very old and needs renovation. We stayed there for our honeymoon thirty one years ago and today everything was the same but way older. There were so many mosquitoes in the bathroom that I couldn’t put my foot down without stepping on a whole bunch of them. Next time I go to Kauai, I will stay somewhere else.
Stayed 4 nights in Feb 2024
Response from Roy on Mar 23, 2024
Come back again, please! Lots of rain in January and February, and the little bugs do come out - I apologize for that.

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was a challenge at times
Stayed 6 nights in Jan 2024
Response from Roy on Mar 23, 2024
Pleased to hear you enjoyed your stay!

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and property!
Stayed 6 nights in Jan 2024

6/10 Okay

Vona

Traveled with group
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
It has much deferred maintenance. Refrigerator floods so it is unusable, there is a wiring problem in the bathroom and one of the shower glass doors is missing. Also there was hair on the bathroom floor.
Stayed 5 nights in Oct 2023
Response from Roy on Nov 2, 2023
I am so sorry to hear about this! We were unaware of any issues with your unit until we read this. Please do come back and give us another chance to ensure a memorable stay. Ask for me once you have made your reservation.Roy

8/10 Good

Carina

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Sep 2023
Response from Roy on Oct 4, 2023
Mahalo! We are pleased that you enjoyed your visit!

8/10 Good

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Nice beach, close by restaurants and shopping
Stayed 7 nights in Sep 2023
Response from Roy on Sep 29, 2023
Mahalo for your visit!

10/10 Excellent

John Raymond

Liked: Cleanliness, property conditions & facilities
Staff very friendly,helpful. Cable TV seems to be a challenge- had maintenance come to reset twice...This happened on Maui as well two years ago.
Stayed 5 nights in Sep 2023
Response from Roy on Sep 18, 2023
Mahalo!

4/10 Poor

KAREN

Traveled with family
Disliked: Amenities, property conditions & facilities
I had 2 one bdrm suites. One was nice clean well lit. The other old appliances, bathroom old musty dim toilet didn’t flush well, stained sofa, old furniture. Was relocated by Expedia n didn’t expect no AC. Both extremely hot. Will not Recommend.
Stayed 2 nights in Aug 2023
Response from Roy on Sep 18, 2023
I am so sorry you were expecting AC. We hope you will come back!

10/10 Excellent

Cynthia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, near the beach. Nicer than my apartment.
Stayed 5 nights in Aug 2023
Response from Roy on Sep 18, 2023
Thank you so much!

6/10 Okay

samir

property did not have air conditioning, fan broke and was unable to be replaced per management. lots of bugs, insects and birds inside of property. property location and was good with its amenities.
Stayed 7 nights in Aug 2023
Response from Roy on Aug 11, 2023
Mahalo for your recent visit, and your review. We do hope to see you back again soon!

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful grounds. Very comfortable and clean. Beach was minutes away. Athletic center was across the street for pool, jacuzzi, gym. Super easy to get around and the birds and flowers were just amazing🌺
Stayed 7 nights in Jul 2023
Response from Roy on Aug 7, 2023
Mahalo for your kind review! We look forward to having you return.Aloha,Roy

6/10 Okay

Bobbi

Traveled with family
Liked: Cleanliness, property conditions & facilities
The cleaning fee is ridiculous it’s a lot of money, it’s non Refundable and you have to take your dirty towels to the front desk yourself and get clean ones plus toilet paper, shampoo all of that you have to go get yourself if you want a maid to actually come into your room there is ridiculous extra charge each time. (Not the cleaning charge) The room is nice! And the property is clean and nice.. my kids loved the pool it’s across the street but the walk was not long. I didn’t like the beach towel cards you get a towel card for each person in your group but if you miss place one or any it’s-an expensive fee per card I didn’t dare use them Incase I lost one plus I couldn’t find the place to get the beach towels (different from the pool towels) it’s close to Poipu Beach and that was our favorite lots of turtles and the sand was amazing and the water was warm.
Stayed 6 nights in Jun 2023
Response from Roy on Jun 27, 2023
Mahalo for your feedback.

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2023
Response from Roy on Jun 26, 2023
Mahalo for the kind review!

8/10 Good

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
I loved the grounds, beautiful plants and gardens. Was a bit noisy from Poipu Road.
Stayed 6 nights in May 2023
Response from Roy on May 22, 2023
Mahalo! Please consider choosing our Garden Paradise room category on your next visit. They are less pricey than Ocean View, but are centrally located away from Poipu Road.Come back soon!

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, room comfort
Great location but a bit dated.
The property and location is great. The rooms are quite dated, and I wish there was a pool on the property.
Stayed 5 nights in Apr 2023
Response from Roy on May 22, 2023
Mahalo for your feedback. Come back soon.Roy

8/10 Good

Dawn

Traveled with family
Liked: Amenities, property conditions & facilities
The property is in the dryest part of Kauai so chances of sunshine good. Winds kick up in Jan and Feb so be aware. Able to cross street to shopping, dining and convenience store. Beach access is good and surfing classes on property. Uber is unpredictable so get a rental car if staying here. Lots of things are drivable around the area.
Stayed 7 nights in Feb 2023
Response from Roy on Mar 17, 2023
Thank you so much!Roy

6/10 Okay

brent, Loveland

Stayed 5 nights in Feb 2023
Response from Roy on Apr 27, 2023
Mahalo for your stay!

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Feb 2023
Response from Roy on Feb 14, 2023
Mahalo!

10/10 Excellent

Katharine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved everything about the Kiahuna Plantation. Our room was large and we had gorgeous views of the ocean from our 2nd story lanai (porch). The kitchen was well appointed and had everything we needed to cook breakfast and dinner daily. The bathroom was also large and the shower was comfortable. We sat out on the lanai for breakfast every morning and watched the tropical birds. The grounds were impeccably maintained and it felt like being in a botanical garden just to walk around the property. It was a 2-minute walk to the beach, and less than 10 minutes walking to Poipu beach to see the seals, sea turtles, and amazing snorkeling. I would recommend this resort highly to couples and families. Thank you to the very friendly staff as well.
Stayed 6 nights in Jan 2023
Response from Roy on Feb 1, 2023
Mahalo for your recent visit, and the kind review!Roy ThompsonGM

10/10 Excellent

Roberto

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location next to fabulous beaches, open setting between buildings, walkable to dining, swimming and other attractions.
Stayed 9 nights in Nov 2022

10/10 Excellent

Hude

Traveled with family
Liked: Cleanliness, room comfort
good location but old bed and sofa
We arrived in midnight for checking in and emailed the property for late arrival before arrival. A man was waiting for us and guided us for checking in and also led us our room.That is big help given the property is large and was very dark in the midnight. Appreciate the man; Otherwise, we might have been struggling for a while to find the right place. This property is well maintained and has large green open space that is wonderful! Staff are very friendly and helpful. Depending on APT location, we booked room with ocean view. Actually we could not see ocean but could see trees close to ocean. Thus please make sure you are going to get rooms ocean view when you are booking. We stayed two weeks. The property does not change any beddings and towels et al. There is a charge for delivery items to room. Bed and sofa are VERY VERY old and dirty! Also make noise and very very soft - Truly uncomfortable and ugly! Others are great.
Stayed 14 nights in Nov 2022

10/10 Excellent

robyn

Liked: Cleanliness, room comfort
Stayed 6 nights in Oct 2022
Response from Roy on Oct 26, 2022
Mahalo!

10/10 Excellent

Gabriela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I loved staying at the Castle Kiahuna Plantation & Beach Bungalows. We would definitely recommend it and stay here again. The location is perfect, just by Poipu Beach and literally on the sand. The sunsets over there are just magical. The room is a a little bit dated, but that was not an issues for us because everything was super clean and tidy. Our room had a kitchen with everything we needed (appliances, pans, utensils, etc). The pool/restaurant/bar is located across the street at the Poipu Beach Athletic Club (not really inside the hotel complex), but that was made clear when we made our reservation and we knew what to expect. The Poipu Beach Athletic Club is actually pretty fun and super close. There are several stores, restaurant and groceries nearby (either long distance or short drive).
Stayed 4 nights in Oct 2022
Response from Roy on Oct 26, 2022
Mahalo for the kind words!

10/10 Excellent

Jennifer

Stayed 9 nights in Sep 2022

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness
Loved it. They had everything we needed. Love having a blender ,dishes , garbage bags, sponges, soap , toilet paper, dish towels and more! We loved it and will stay again
Stayed 10 nights in Sep 2022
Response from Roy on Oct 26, 2022
Mahalo!

8/10 Good

Lauren

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The grounds were beautiful and very well kept. The inside of the condo needs some updating. Two of the outlets didn’t work. The microwave didn’t work. The air only reaches a few feet from where it’s blowing. It would have been nice to have some spices and condiments available. Overall I didn’t let it ruin my stay, but an updated condo would have made the stay better.
Stayed 9 nights in Sep 2022
Response from Roy on Oct 26, 2022
Mahalo!

6/10 Okay

Joseph, manhattan beach

Traveled with family
Liked: Cleanliness, property conditions & facilities
Had a Beach yeah. But asked for ocean front and got a peekaboo ocean view.
Stayed 5 nights in Aug 2022

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had three rooms. Pretty much all the same but one did not have air conditioning. Sixth time we have stayed there. Will stay there again. I’ll just ask for AC units next time. Excellent access to beach.
Stayed 10 nights in Jul 2022

8/10 Good

Steven Carl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like chickens crowing starting at 4 am, but they seem to be everywhere on Kauai. Both cards to the condo failed at the same time when returning the condo on the last night of our stay. It took 20 minutes on the phone and another 10 - 15 minutes at the front desk to get the issue resolved. but overall I will likely stay there is the future.
Stayed 6 nights in May 2022
Response from Roy on May 23, 2022
Mahalo for your review, and great that you will come back! Sorry about your keys. Roy

10/10 Excellent

Martin

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful gardens, great beach and surf school
Stayed 9 nights in Mar 2022
Response from Roy on Apr 11, 2022
Mahalo!

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Mar 2022

10/10 Excellent

Patrick, Orange

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful property with many flowering plants. Right on the beach where you can see turtles, seals, and many types of fish. Very helpful staff. And of course, excellent weather.
Stayed 7 nights in Feb 2022
Response from Roy on Mar 4, 2022
Mahalo!

6/10 Okay

Jan

Stayed 9 nights in Jan 2022

10/10 Excellent

Ron

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 12 nights in Dec 2021

6/10 Okay

Ewa

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Outdated apartment - it was not cleaned properly when we arrived. The kitchen cabinets and appliances were old, and the bathroom was old with dirty walls. On a positive note, the area outside was nicely maintained with a short walk to the beach.
Stayed 10 nights in Dec 2021

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, room comfort
Property was very clean. The office staff were very helpful and very personable
Stayed 4 nights in Nov 2021
Response from Roy on Nov 30, 2021
Thank you so much!

10/10 Excellent

Joseph, Seattle

Traveled with family
Liked: Cleanliness, amenities
The property was great and bed comfortable. We did have a couple of kitchen appliance issues but overall very nice.
Stayed 8 nights in Nov 2021
Response from Roy on Nov 15, 2021
Mahalo! Come back soon!

10/10 Excellent

Saifur

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent view and amenities
Stayed 4 nights in Oct 2021
Response from Roy on Oct 10, 2021
Mahalo!

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great bargain for the price! The condo was beautiful and close to beach and had a great gym and pool available!!
Stayed 10 nights in Sep 2021
Response from Roy on Oct 9, 2021
Mahalo! We appreciate it, and are pleased that you had a nice stay!

6/10 Okay

Steven Francis, Nampa

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Property was just okay. Wifi was very good so was the laundry facility. Not much personal service. Notice that bathroom was not very clean. Found hair on the ground that was not mine or my wife's.
Stayed 10 nights in Sep 2021
Response from Roy on Oct 5, 2021
Mahalo for your feedback!

10/10 Excellent

Leslie Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful quiet beachfront property very well maintained
Stayed 11 nights in Sep 2021
Response from Roy on Sep 22, 2021
Mahalo for your stay, and kind words!

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Loved the closeness to the beaches. Did not like bugs in the condo.
Stayed 14 nights in Sep 2021
Response from Roy on Sep 22, 2021
Mahalo for your stay! I am sorry you had some bugs share your unit. Unfortunately it does happen from time to time. Glad you enjoyed it! Roy

2/10 Terrible

Samantha

Disliked: Cleanliness, room comfort
Gross & HUGE cleaning fee
The room was disgusting and dated. The shower had hair that was not cleaned from the last visitor and the bathroom countertop had bugs all over it. We stayed two nights and were charged a HUGE “cleaning fee” upfront which is crazy because the place was so gross. This is not a resort and there is no pool at the beaches.
Floor is never cleaned
Hair
Bugs
Stains
Stayed 2 nights in Sep 2021
Response from Roy on Sep 20, 2021
I am so sorry that everything was not perfect for you. I hope that you will visit us again, and if so, please let me know so I can upgrade you. Aloha, Roy Thompson

4/10 Poor

Hector

Traveled with family
Beach access is good but far from unit I got. I understand what a garden view means but the unit I got had blocked view. I would be less disappointing if you explain to the customer what they are purchasing.
Stayed 7 nights in Sep 2021
Response from Roy on Sep 15, 2021
I am sorry that the category you booked did not meet your expectations. Perhaps you might consider our Garden Paradise category should your travels bring you our way again. They are not pricey, but have nice views of the great lawn, and are very popular.

8/10 Good

Ken

Liked: Cleanliness
A nice beach but the property is a little rundown because of the lease agreement management has with the owner of the land apparently. Beautiful landscaping but all the towels and beach amenities are old and worn out. Location is amazing. Great for a family vacation but I wouldn’t use it for a romantic adventure. Resturaunt is shut down so plan on cooking your own meals or eating somewhere else.
Stayed 7 nights in Aug 2021
Response from Roy on Sep 6, 2021
Mahalo!

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness
Stayed 3 nights in Aug 2021
Response from Roy on Aug 30, 2021
Mahalo!

10/10 Excellent

Mark

Traveled with partner
Liked: Property conditions & facilities
Liked the overall layout of the resort. Very comfortable. Check in was easy and quick.
Stayed 7 nights in Aug 2021
Response from Roy on Aug 26, 2021
Mahalo!

10/10 Excellent

Arkadiy

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Jul 2021