Though things turned out fine, we won't be back!
Posted Aug 25, 2016 on Hotels
* Beautiful, beachside location. * Easy to walk down to beach. * Wonderful decks. * Incredible sunset views with the ocean. * Full kitchen. * Breakfast included. * Comfortable beds.
* Insanely crowded, especially during the day. * Tons of little kids, running around. * Breakfast was good, but not great quality. * Getting down to the water can be challenging if you have mobility issues.
HORRENDOUS check-in experience. Employee lied, blaming us & then Hotels.com for our 'cancelled' reservation (it was not cancelled, but changed). Manager hid in back while this poor young woman argued with us. We had driven 8 hours from Helsinki expecting our room to be available. She told us they were fully booked & would not be able to accommodate us. When I called Hotels.com, she started trying to make it work. First, she sent us to a room where a man was showering. Then, she found us a smaller room with 2 beds instead of 3. This was an hour after we had arrived. By that time, the only dinner available nearby was at an expensive pub, & even then, we barely made it in time to order food. The next day, the manager on staff was a woman with glasses who was professional. She set us up with a beautiful suite. While that was nice, the stress of that first night was really awful.