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Reviews of The Romanos, a Luxury Collection Resort, Costa Navarino

5 out of 5
The Romanos, a Luxury Collection Resort, Costa Navarino
Navarino Dunes, Costa Navarino, Trifylia, Peloponnese

Reviews

9.4

Exceptional

Rating 10 - Excellent. 90 out of 119 reviews" "
Rating 8 - Good. 23 out of 119 reviews" "
Rating 6 - Okay. 4 out of 119 reviews" "
Rating 4 - Poor. 2 out of 119 reviews" "
Rating 2 - Terrible. 0 out of 119 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I find the restaurants around were better then Agora
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Tony

Stayed 2 nights in Aug 2023

10/10 Excellent

Abdulaziz

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and one of the top resorts worldwide
Stayed 4 nights in Aug 2023

10/10 Excellent

Konstantinos V

Liked: Cleanliness, staff & service, property conditions & facilities
Simply an amazing resort
Stayed 3 nights in Jul 2023

8/10 Good

Alexandros

Liked: Cleanliness
Stayed 3 nights in Jul 2023

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The golf courses and staff were world class standard, but the resort, while beautiful, was less than flexible. I injured my foot on the last day of my stay, and I was shocked there was no first aid in my room (which I was told was one of the best rooms in the resort with a private pool), nor within the whole resort. The resort staff referred me to a nearby pharmacy instead, as if no care or concern on their part at all. Felt very disheartened. On check-out, there was a limit on cash payment, up to only 500 Euros, which I was not informed upfront, as I had brought along over 3,000 Euros in cash to spend. Lastly, the quality of the food at the resort restaurants do not match the prices charged. We happily paid to go to nearby towns, including Pylos, to eat there instead.
Stayed 7 nights in Jun 2023

10/10 Excellent

Sylvie

Stayed 3 nights in Aug 2022

10/10 Excellent

Nikolaos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and location! I have traveled a lot in my life and this is definitely one of the top 3 hotels in the world. Luxurious, elegant, great service, beach, food activities. Everyone should visit!!
Stayed 4 nights in Jul 2022

10/10 Excellent

Ivan

Stayed 7 nights in Jul 2022

10/10 Excellent

Mikhail, Redmond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed twice here already. This is one of my most favorite hotels in the whole world (and I've been kind of everywhere :-)): - Awesome beach with the few people - Rooms are big and very nicely designed, views are great - Phenomenal hotel grounds with anything you might want - Gym is good - Breakfasts are beyond good - probably the best ever - The stuff is super-friendly, speaks good English and everything just works - Nice SPA with great massages - Diving was great, too, by the way, of you are interested - Very nice and knowledgeable crew, nice equipment The only thing that is not good are the restaurants for dinner - more expensive, lower quality and slower service than in Gialova, I recommend driving there for dinner. This is the only thing that prevents me from declaring the hotel to be the best in the world :-)
Stayed 9 nights in Aug 2021

10/10 Excellent

Filippos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff was very friendly and professional! Top notch! The resort was in impeccable condition. My only complaint is that masks were not required for the guests in indoor spaces, which made me feel uncomfortable at times. Masks were only required only while picking items from the breakfast buffet.
Stayed 10 nights in Aug 2021

8/10 Good

Yacoub

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice property with great facilities and great eating options. Great children facilities as well. Excellent service and staff
Stayed 9 nights in Aug 2021

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as good as it gets: the resort, service, quality of food, all are great. The only negative is that given the high price per day, it is somewhat mean to ask to pay for a tennis court or to hire a bike.
Stayed 9 nights in Aug 2021

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with amazing facilities for kids. Be prepared though to spend £££££ at on site restaurants which are pricey.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
This is an incredible resort. Totally world class and worth visiting. We had an amazing time and it is hard to see how it could fail anyone's expectations
Stayed 6 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a hard experience arriving at the property from Athenes airport since there were many focus of wildfire closed to the main roads; I’d reached the property many times asking for guidance in relation to my family security as the roads were afterwhile blocked from the police. I received any support, the only thing they were able to adress was the cancellation policy and all the time I was asking for guidance and support. It was a very unpleasant experience. After that I decided to come a Athens and tried to reach the property on next day, again any guidance or support. After a long and confused trip we were able to arrive and decided to stay in the property for an extend period avoiding the risk of facing the wildfire situation again. Although the hotel facilities were quite the pleasant the staff arrogance was a negative mark on our stay.
Stayed 6 nights in Aug 2021
Response from Achilleas C. Dorotheou on Aug 18, 2021
Dear Guest, Thanks a lot for sharing your feedback about your recent stay at The Romanos Resort. We appreciate your kind words about the resort facilities. We also thank you for extending your initial stay with few more days. With regards to your comments about the wildfires and the road closures, we have investigated your comments with our people. Our associates have tried to give you the latest and most accurate information. However, this was not easy since we have collected this information from the official Greek authority. The delay has caused the dissatisfaction for which we truly apologize. This was beyond our control due to the speed and severity of Fires all over the country. We have also showed you our flexibility and “can-do” culture with the with the cancelation terms. Although, your reservation was cancelled at the end by Expedia, we have done our utmost to accommodate your request despite having a high occupancy. We hope to have the opportunity to welcome you back to Costa Navarino and to give us the opportunity to deliver another memorable experience. Sincerely, Achilleas C. Dorotheou Executive General Director

10/10 Excellent

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream destination
The Romanos hotel is simple amazing! Service is excellent and all staff is super friendly and always willing to assist! I would highly recommend it to families that want to relax and spend some quality time close to nature and next to a wonderful beach!
Stayed 1 night in Jun 2021

10/10 Excellent

Joachim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family resort
Amazing family resort. Lots of different high quality restaurant options. Great beach and beach restaurant . Kids entertainment options
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
peacfull
Stayed 7 nights in Jun 2021

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best resort in Greece
What an amazing resort this is. Everything that you would expect from a 5 star location. What really impressed me was the staff, they were so helpful and attentive to all our needs/wants. And of course, the golf is the best in Greece. I definitely recommend this resort.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good overall
Excellent hospitality provided by residence staff. Amazing places! Very clean room with great view either at sea or gardens.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible beach on the property and surrounding areas. Very pleasant staff who are helpful and friendly. Excellent amenities on the property.
Stayed 4 nights in Aug 2019

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent
It’s an incredible project . Everything is well and professionally designed. Rooms very well designed with all comforts . Restaurants serve delicious food. We spent one week and wish I stayed more.
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury resort amidst a gorgeous landscape
This hotel is the ultimate in luxury vacation. It was an amazing hotel with excellent service, wonderful facilities, a gorgeous room with a private infinity pool and everything at your fingertips. The view was incredible with respect to the environment, blending perfectly with the landscape. I highly recommend this resort as a relaxing, romantic getaway and I'm sure it would make for an amazing family vacation as well.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Manos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Illana Steele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Wonderful place to stay. Very good options comfortable excellent service and kind staff.
Stayed 1 night in Sep 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a golfing vacation.
Stayed 3 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
No question that this is a beautiful property. That said, I would have expected the level of service to be far superior. Extremely disappointing. Amateurish. Staff inexperienced and not knowledgeable. Cannot handle a basic request. Hard to believe this is a 5 star property given the poor quality of attention.
Stayed 1 night in Sep 2018

10/10 Excellent

sofianos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 4 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the landscaping, the seafood restaurant Barbouni on beach, the lobby /reception with chaises, breeze and views. Only negative was the humidity - took forever for bathing suits to get dry outside & were not even dry overnight.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Chris, DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were excellent. barbouni restaurant was excellent. Breakfast was good. However, the souvlaki fast food restaurant served us an essentially half cooked gyro sandwich. We did complain to the staff about it. The hotel prices are very high/exorbitant for the type of facility and restaurants they have.
Stayed 3 nights in Jul 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Fantastic hotel and incredible staff - very helpful and friendly
Stayed 10 nights in Jun 2018

10/10 Excellent

Frank, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very luxurious and fantastic place to visit.
Great variety of food to choose from, kids loved the water slides. We had a king bedroom with a view. Spend the day by one of many pools or sit in the sun at the beach. Awesome local Greek staff and local produce is used at this fantastic hotel. Great golf courses too....
Stayed 3 nights in Jun 2018

10/10 Excellent

Organicmom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, right on the beach. Has a village feel with 10+ restaurants. Food was impeccable at the flame! Gorgios the waiter was great! He served us at breakfast, has a great eye for detail and hospitality. He should be promoted!! The hotel overall, highly recommended. We definitely will be visiting again next year! Thanks all!
Stayed 7 nights in Jun 2018

10/10 Excellent

vato, georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all is perfect ! excellent!
all is wonderful! staff is perfect! facility is cool! i recommend you!
Stayed 4 nights in Jun 2018

10/10 Excellent

niko, seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Can't say enough about this place. Love ❤️ Love ❤️ Love ❤️
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost heaven
Fabulous!
Stayed 6 nights in Jun 2017

8/10 Good

Sacha

Liked: Property conditions & facilities, room comfort
Good place, badly located
Place is Great but connectivity to reach the place is very bad. Only for this reason I would not choose the place

10/10 Excellent

Eli, Jerusalem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect vacation!
Outstanding Resort,Perfect service by staff and beautiful pools and beach.

10/10 Excellent

Sam, Saratoga, Cal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Paradise
Just one word"incredibal"

10/10 Excellent

cookiemonz, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Fabulous resort with plenty to do. Wonderful service, friendly helpful staff, beautiful clean beach with lots of fish, on-site options for light cheap meals or fine dining.

10/10 Excellent

Nora, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard of hotel accommodation with good resort facilities . The infinity pool was great. Internet expensive and should be free in a hotel of this standard and room rate.

8/10 Good

F, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
International style resort in Greece.
Hotel facilities are amazing. one of the most well built high-class hotels I've ever been. There are two flaws in my mind: it doesn't look like you're in Greece and the hotel staff, while very friendly, is not to the standards of a first class hotel in terms of efficiency/service.