Ratings based on 632 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted Sep 1, 2015
Pros: Location
Cons: Re fridge in room would have been helpful
Place was still undergoing construction but still charged full rates for that experience
2 out of 5
by A verified traveler from Muscatine, Iowa

Disappointed and over priced!

Posted Aug 26, 2015
Entire hotel was under construction and torn up. The room itself was clean. There were 3 adults staying and each day we were given only 2 towels. Neither toilet paper nor the Kleenex was replenished...and we ran out! The continental breakfast was awful and sparsely refilled. Some of the breakfast items were very stale. The cleaning staff were VERY nice and helpful. However the front desk man was not familiar with the area and unable to provide ANY kind of assistance. In fact all he said was , "oh man...you are asking the wrong guy" when we asked for places to go eat. He did end up suggesting a club we could try....however our ages were 50, 76 and 77......
1 out of 5
by A verified traveler

Overpriced and dirty

Posted Aug 3, 2015
Pros: Not much.
Cons: Overall cleanliness and more fresh breakfast items.
The hotel was overpriced for the cleanliness and ammenities. There was no pool and the sheets in our room had hair in them. The girl working the front desk was very sweet and came up and changed the sheets immediately, although she never came back with a comforter. The breakfast was free but not vert appealing.
2 out of 5
by A verified traveler

Not worth the money

Posted Jun 28, 2015
Smelled smokey. Room said it slept 5 but no way it could...really small. Not worth 120 bucks.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bay City

Convenient on and off the Highway

Posted Jun 26, 2015
Our rooms were clean when we arrived. Did not like that we had to walk by people that were smoking at the main entrance of the Hotel. The breakfast buffet area was fairly spacious and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler from Akumal, Mexico

Family Funeral

Posted Jun 24, 2015
The staff was pleasant and could answer all of our questions about the area. We had four rooms and were able to get them very close to each other. They even printed my boarding pass for me.
4 out of 5
Recommended
for Everyone
by A verified traveler from Iowa

Funeral

Posted Jun 24, 2015
Pros: Room, location, food
Easy to get to, room really clean and just big enough. Breakfast was great.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

In town for family member funeral

Posted Jun 24, 2015
Pros: Room, breakfast, price, location
Location: restaurants nearby, easy to get to
Price was right, they were ready for us and everything was very nice.
4 out of 5
Recommended
for Couples
by Marc from Dearborn

Clean, Reasonable and Great Location

Posted May 26, 2015 on Hotels
It was just a quick get away and this hotel was quite comfortable for the money spent and in a great location.
5 out of 5
Recommended
for Families
by CHRISTINA from Brookfield, IL

GREAT place to stay in Kalamazoo

Posted May 9, 2015 on Hotels
Incredibly quiet & clean. Kyle (evening desk) was very personable,courteous & professional. All the employees we encountered were very friendly & quick with smile. We would definitely come back &/or recommend this hotel.