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Reviews of Clarion Inn I-94 near Expo Center

2.5 out of 5
Clarion Inn I-94 near Expo Center
3640 E Cork St, Kalamazoo, MI

Reviews

6.8
Rating 10 - Excellent. 137 out of 678 reviews" "
Rating 8 - Good. 220 out of 678 reviews" "
Rating 6 - Okay. 156 out of 678 reviews" "
Rating 4 - Poor. 85 out of 678 reviews" "
Rating 2 - Terrible. 80 out of 678 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Steven

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged the incidental fee when I was told it would drop off when checking out.
Stayed 1 night in Apr 2024

2/10 Terrible

Leana

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

JOHN

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Saw 3 cockroaches in our room. Requested a new room, and then was fine
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean,bed was comfortable. Continental breakfast was nice.
Stayed 1 night in Jan 2024

4/10 Poor

Gary

Business traveler
Disliked: Staff & service, property conditions & facilities
Didn’t care for breakfast. All carbs Not good for diabetics
Stayed 2 nights in Jan 2024

10/10 Excellent

shiva

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Pamela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I pull up to a hotel add there's garbage all around, it should be neat and clean when guests pull in. Staff was very friendly, especially at breakfast
Stayed 1 night in Oct 2023

2/10 Terrible

Charles

Disliked: Property conditions & facilities, room comfort
Golden showers for 2?
Well the non smoking hotel rooms were smoking which helped have a allergic reaction. But thats the worst of it. What two things do you want to do when youve driven 7 or 8 hours in a day? Shower and brush teeth... well if you're into golden showers of rust water the color of urine you are in good shape at this hotel. We told fromt desk at early morning check out they said "oh did you run the water?" Yes we ran the water 30min in the shower and atleast that long on the sink. Ok.... So if you want Flint Michigan water with 3rd world accommodations this is your place! Would not recommend
Stayed 1 night in Sep 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the shower. It a hand held and only sprayed towards the wall
Stayed 2 nights in Sep 2023

2/10 Terrible

Paul

Liked: Property conditions & facilities
Convient location
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

8/10 Good

James

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities
The Hotel was Ok... the area was not . Drug deals going on in the parking lot... The closest restaurant was a Denny's ran by crack heads... was NOT a good experience. I'll NEVER stay there again... and I'll never use Expedia again...and I travel a lot.
Stayed 1 night in Sep 2023

10/10 Excellent

Tina

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Business trip, hotel was very close to Expo Center. Room was clean, beds comfy but outdated. Breakfast and coffe was good. For the price paid, I would stay again
Stayed 1 night in Sep 2023

4/10 Poor

Kirk

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
we had a room that needed repair and should not have been rented. The bathroom ceiling had water damage (and what looked like black mold). the bathroom door wouldn't shut (it was warped and falling apart from water damage, even the repairs that were made to the door were not holding). This room should have been off the available to rent list so that repairs could be made. The staff was wonderful.
Stayed 2 nights in Aug 2023

8/10 Good

Buzz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower mat!!!
Stayed 2 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Aug 2023

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Comfortable bed
Stayed 1 night in Jul 2023

6/10 Okay

James

Liked: Staff & service, property conditions & facilities, room comfort
The bathroom was clean, and the bed was clean and comfortable. The padded chair and carpet were gross. The chair was visibly dirty and worn, and the carpet felt greasy.
Stayed 1 night in Aug 2023

6/10 Okay

Cindee

Traveled with family
It was an average stay at an average hotel.
Stayed 3 nights in Aug 2023

2/10 Terrible

Karen

Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I couldn’t get the smell out of my nose.
The smell was horrendous, the front desk service was entirely less-than-professional, there were hairs all over the bathroom counter, sticky yuck all over the surfaces, and the fridge wouldn’t stay closed. Simply put, it was unsanitary and I refused to let my child stay there.
Stayed 1 night in Jul 2023

4/10 Poor

Nicole

Liked: Staff & service
Pictures of the property show a hot tub that doesn't exist
Stayed 1 night in Jul 2023

6/10 Okay

Jerry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Arrived late night, got to room great checkin, air conditioner wasn't working, phone didn't work, went down told the front desk, they offered refund where do you find another place at midnight. Told me they were full, went back to room went to bed, desk manager came up said room across hall was open air working so we moved . Everything ok then
Stayed 1 night in Jul 2023

8/10 Good

Ronald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean good breakfast options
Stayed 1 night in Jul 2023

8/10 Good

Rocky

Traveled with partner
Liked: Staff & service, property conditions & facilities
We stayed 3 nights .felt safe had good waffles for breakfast and good coffe
Stayed 3 nights in Jul 2023

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and pleasant & helpful staff.
Stayed 2 nights in Jul 2023

10/10 Excellent

mignon

Liked: Cleanliness, staff & service, property conditions & facilities
room was better than our last stay there
Stayed 1 night in Jul 2023

8/10 Good

randy

Traveled with pets, Traveled with family
Liked: Staff & service, property conditions & facilities
nice and quiet
Stayed 1 night in Jul 2023

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Deziraye

Stayed 1 night in Jun 2023

6/10 Okay

BARBARA, Des Moines

Traveled with partner
Liked: Staff & service
An older property that is basically clean but some details could be improved...an outlet that didn't work, top of baseboard that could be cleaned, paint in bathroom that is buckling.

10/10 Excellent

BARBARA, Des Moines

Stayed 1 night in Jun 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

2/10 Terrible

Clement, Downers Grove

Disliked: Cleanliness, staff & service, property conditions & facilities
There were literally crap stains on the carpeting in the room! The parking lot was dark, hardly any lighting! The only people that use this hotel are truckers. This is very unsafe for a young female. Couldn't stay, I had to find another hotel. Neither the Clarion hotel or Orbitz would refund my stay! Extremely unhappy with this experience. Don't even consider staying at this hotel! Run, don't walk anywhere but here!!!!!!
Stayed 1 night in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT PLACE
Exceded expectations.Super clean great condition.Easy checkin .Also quiet for sleeping.I stay at a lot of near interstate motels and this is a ten in class.
Stayed 1 night in Jun 2023

4/10 Poor

Donna, Smiths Station

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of late night yelling and doors slamming....big dogs barking. Did not look to be a very safe area. It was also extremely difficult to get to off of the interstate.
Stayed 3 nights in Jun 2023

6/10 Okay

Noel

Traveled with family
Liked: Staff & service
The property is acceptable, although it's expensive for what you get. Despite being a non-smoking facility, the smell of marijuana is present in all public areas. The breakfast was very nice.
Stayed 2 nights in May 2023

10/10 Excellent

Floyd

Stayed 2 nights in May 2023

10/10 Excellent

TON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Shokhrukh

Stayed 1 night in May 2023

6/10 Okay

Keith

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

8/10 Good

Douglas

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

4/10 Poor

Zoltan

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beside the new sign and reception area the room was outdated with concerning safety issues. The plug for the hairdryer was broken and only held together with a single tape. The coffee maker did not work. The bathtub was worn out and bulged. The showerhead was not possible to adjust and was stuck on massage setting.
Stayed 1 night in Apr 2023

10/10 Excellent

Angelica

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2023

4/10 Poor

Jason

Disliked: Cleanliness, staff & service
Dirty rooms and stained blankets. I will not stay here again.
Stayed 1 night in Apr 2023

2/10 Terrible

Donovan

Stayed 1 night in Apr 2023

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised.
I really enjoyed it here. One of the better hotels in my opinion. The staff were awesome and friendly. I do wish someone had said the pool was closed though. I was looking forward to a good swim.
Stayed 2 nights in Apr 2023

2/10 Terrible

Shawn

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The sink water came out brown for a couple minutes and had a bad smell after. Reserved a few months in advance and when we arrived the pool was closed to remove the hot tub. Asked for a refund for one of my two days as we chose it for the pool and they said no "it was posted on the website, so no refunds". Was told to let the water run and it should clear up. It did clear up, but when I turned it on about 10 minutes later it started out brown again. Stayed the first night and checked out first thing in the morning.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kate

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023