Ratings based on 159 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
83% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from Rockford, IL

Nice location down town.

Posted Jul 2, 2016
Nice stay. Breakfast ends at 9:30??? The staff was not nice when my wife showed up at 9:35 to get a waffle.
2 out of 5
by A verified traveler

Posted Jun 27, 2016
Having gone for a wedding that began before check in, I called ahead early to ask if our room could be ready about 30min early, to allow us time to get ready. We got there, and were rudely told that check in was not until 3, no exceptions. We were forced to get ready in a tiny, community unisex bathroom with no air conditioning, and were almost late for our wedding!
3 out of 5
by Donna from newfoundland

Posted Apr 19, 2016 on Hotels
In transit to Canada
1 out of 5
by A verified traveler

There is NO quality in this hotel.

Posted Apr 18, 2016
Unclean, no elevator, poor service, no hot tub, industrial toilets in the room, noisy, under renovation so you have to walk over drop cloths and work around the painters. There is no elevator so you have to carry your luggage up to the second floor. The door dead bolt in the room did not lock, the weight room smells with an odor of dirty socks.
Comment from Hotel Management
Apr 26, 2016 by Christen S., Hotel Management
Dear Anonymous, Thank you for your stay at the Comfort Inn. Our goal has always been to provide our guests with the best hospitality service and it is saddening to know that your experience was not as seamless as it should have been. I am sorry for the issues you had encountered during your stay, and would love the opportunity to discuss this with you in further detail. I am a bit confused as our hotel not only has a beautiful, functioning elevator and we completed the painting aspect of our renovation well over a year ago. Again, thank you for your comments and for choosing the Comfort Inn for your lodging needs. Sincerely,
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2016 on Hotels
3 out of 5
by A verified traveler

Stay in Kalamazoo

Posted Apr 4, 2016 on Hotels
Decent hotel at a fair price.
4 out of 5
by Jean

This traveler left a rating score only Posted Mar 31, 2016 on Hotels
3 out of 5
by A verified traveler

PURE Michigan Conference in Kalamazoo

Posted Mar 28, 2016 on Hotels
Decent quality, with few frills at a good price.
5 out of 5
by Nicholas

This traveler left a rating score only Posted Mar 21, 2016 on Hotels
4 out of 5
by Michael from Sarnia

Posted Mar 1, 2016 on Hotels
Nice stay at the Comfort Inn, great location, staff was helpful. Went to the breweries nearby.