Ratings based on 114 Verified Reviews

4.3 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by don

This traveler left a rating score only Posted Mar 12, 2017 on Hotels
5 out of 5
by David

Weekend escape

Posted Jan 23, 2017 on Hotels
In town for a wedding. Great location and friendly staff. Hotel restaurant food was very good and reasonably priced. Very clean property.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 27, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear A Verified Traveller, Thank you very much for staying with us and for the 5-star rating. We appreciate your patronage and look forward to seeing you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Detroit, MI

Decent deal for the price.

Posted Sep 19, 2016 on Orbitz
Pros: The rooms were a decent size and the hotel overall was comfortable and accommodating.
Cons: The only thing that stood out as a downside is that the rooms were listed as non-smoking but my room smelled like smoke.
Location: Plenty of food and shopping options nearby.
Overall it was a decent hotel. Good size, not too big, decent location.
Comment from Hotel Management
Sep 21, 2016 by Mike Criswell, Hotel Management
Dear Cookie, Thank you very much for staying with us and for your feedback. We appreciate your comments on our room size with it being comfortable and accommodating. I am sorry for the smoke smell and appreciate you letting us know so we can do some detail cleaning. Our hotel is non-smoking, so someone must have smoked in a room when not allowed. Thanks again and we look forward to seeing you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager
4 out of 5
by A verified traveler

Good Hotel

Posted Sep 9, 2016 on Hotels
Hotel was very clean, rooms were spacious and comfortable. Location was good for business travel. The restaurant and bar on location were a definite plus. Food was ok.
Comment from Hotel Management
Sep 15, 2016 by General Manager, Hotel Management
Dear A Verified Traveller, Thank you very much for staying with us. We appreciate your patronage and your comments on our very clean, spacious and comfortable hotel. Also, thank you for the comments on our Cereal City Grill Restaurant and Lounge and food. We look forward to being of service to you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager
5 out of 5
by A verified traveler from Oak Park, MI

Great Hotel

Posted Sep 4, 2016 on Hotels
Excellent customer service and accommodations.
Comment from Hotel Management
Sep 6, 2016 by General Manager, Hotel Management
Dear A Verified Traveler, Thank you very much for staying with us and the 5-star rating. We appreciate your comments on our Great Hotel with excellent service and accommodations. We look forward to being of service to you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager
3 out of 5
by kristin from Fraser

Posted Aug 26, 2016 on Hotels
Clean room, friendly desk staff. Restaurant staff was very new and very vocal about it being her first week. Public areas and hallways were extremely hot, but room was comfortable. Pool was ice cold. Website stated room would have a mini fridge and microwave which were not present.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
Dear Kristin, Thank you very much for staying with us and for your feedback. We appreciate your comments on your clean room and friendly staff. Also, thank you for your comments on our hallways, room and pool so we can make improvements for the future. We look forward to being of service to you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager
5 out of 5
by Dena

Posted Jul 24, 2016 on Hotels
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Dena, Thank very much for staying with us. We appreciate your patronage and look forward to being of service to you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager
5 out of 5
by Donna

Battle creek for baseball tourney

Posted Jul 22, 2016 on Hotels
Great stay for baseball tourney. Convenient location. Close to shopping too
Comment from Hotel Management
Nov 30, 2016 by General Manager, Hotel Management
Dear Donna, Thank very much for staying with us for your baseball tournament. We appreciate your patronage and look forward to being of service to you again on your next visit to the Battle Creek area. Regards, Mike Criswell, General Manager