Kalamos Vacations from $915

Room didn’t match the pictures online, bathroom had mould on the roof and was generally average. Mattress dipped in the middle. The reception didn’t let us keep our key which we googled and saw is normal in Europe but after 22 European countries I have never experienced it. Area around the hotel is a bit dodgy but that’s not their fault

Highly recommended, friendly staff, outstanding service, clean,

Smallest bathroom I've ever seen, but you get what you pay for. Other than that one detail, everything else was fine

The property was clean, and the staff friendly, and fairly helpful obtaining things that should have been in the room (as per the Expedia listing). It was also conveniently placed less than 5 minutes from the Metro. The cleaner was efficient. The staff kindly held my luggage the last afternoon so I could get lunch after checking out. However, the room looked out over a building site, and will eventually look at a wall with no view. I guess single rooms are always the worst! There was a small, wobbly refrigerator and a kettle, but no coffee mug, or drinking glasses, only a single paper cup! I eventually got a wine glass and two very small glasses - no mug! The iron and ironing board were missing. At first they wanted to give me an iron with frayed flex, but eventually bought a cheap iron and table top ironing board which kept collapsing. There are no smoke alarms. There is no toilet in the reception area - when I needed one when returning for my luggage after checkout I was sent into the basement to use the staff one. The hotel is a lot more “basic” than I expected, and in a bit of a rundown area.