Ratings based on 275 Verified Reviews

3.8 out of 5
81% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from izmir

Good position in the old town

Posted Jan 4, 2018
Pros: Position
Cons: There is no lift and the steps are quite deep. If you have sore knees, like me, the steps are a bit challenging.
Location: Endless places to drink if you want alcohol. You really need to walk out of the old town to eat, if you’re on a budget, but it’s not far.
I did have some problems but they were resolved. This hotel is in the heart of the old town. The room was clean and once I’d managed to shut the extremely heavy window, it was almost soundproof.
Comment from Hotel Management
Jan 6, 2018 by sales dept, Hotel Management
Dear Mary, Thank you for sharing your valuable views with us,our property is a historical building and it is forbidden to make elevators for theese kind of butique hotels,this is all same for the kaleici area. We hope to entertain you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from glasgow uk

Very friendly staff and great location

Posted Nov 18, 2017
The hotel was a plesant hotel full of orange trees every room has its own outside door with different levels . I liked it
Comment from Hotel Management
Nov 22, 2017 by sales dept, Hotel Management
Dear Thikra, Thank you for sharing your valuable views with us,we hope to entertain you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon

just like a dream!!

Posted Nov 9, 2017
The hotel is really in a very fantastic area.. everything was magical.. just like a dream.. a mixture of history, nature and serenity. I enjoyed every moment in my vacation there..
Comment from Hotel Management
Nov 13, 2017 by sales dept, Hotel Management
Dear Jihano, Thank you for sharing your valuble views with us,we hope to entertain you again. Best Regards
3 out of 5
by A verified traveler from Lincolnshire, England

Change of Owner.

Posted Oct 21, 2017
Pros: Friendly office staff, but they also struggle with English. Cleaners were nice and friendly.
Cons: Improve breakfast. Provide drink accoutrements. Get rid of the cats.
Location: Located right in the centre of the old town which is wonderful. However, the hotel is situated right on a junction of 3 roads so traffic noise.
Apparently, there has been a recent change and not for the good. Unable to retain staff, this came from the locals, not a good sign. Breakfast on the 2 weeks we were there was the same sliced meat, same selection of 4 cheeses lots of olivies, salad. Fresh fruit was only apples and plumbs. No Mellon, no orange, no peach. On 2 days there was no butter. On 2 other days there was no cereal. There were never enough cereal bowls, one milk jug for cereal and coffee. Hence queues. Another day the boiled eggs ran out. No omlette no sausage. Very very poor. Coffee like water. The hotel manager just sat there and smoked in the dining area. Stray cats visit. There needs to be a sign. "Do not feed the cats" and they will go elsewhere. Simples!
Comment from Hotel Management
Nov 5, 2017 by sales dept, Hotel Management
Dear Mr. David, Thanks for sharing your views with us.For the saff view actually we couldnt understand exactly what did you mean by unable to retain staff?We have happy workers in our property and following them to provide good service to our customers. For Breakfast ; During your stay period melons are not eatable and oranges are newly can find on the markets,we have omlette on the breakfast but it is costs extra,if you have requested ommlette our stuff would provide it to you. For the cats we wish not feeding the cats was enough to make them go away but as you know they are stubborn animals. Best Regards
3 out of 5
by A verified traveler from england

Koleici hotel.

Posted Oct 17, 2017
This hotel is well situated. Far enough away frim the noise at night but close enough to get anywhere however it is very tired and in need of some updating. The staff were quite helpful with everything. The breakfast was ok. Eggs etc were quite cold but plenty cold food available. Pool area was quite nice.
Comment from Hotel Management
Nov 5, 2017 by sales dept, Hotel Management
Dear Maggie, Thank you for sharing your valuable views with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from England, UK

Great location but hotel itself could be improved

Posted Sep 17, 2017
Great location, everything is within walking distance. However breakfast is terrible. The food isn't replenished, usually served cold as well as being served the previous nights dinner left over is such as cold, rubbery fries. Staff were pleasant and helpful at all times. The decor is nice and is what you would expect from a boutique hotel. Overall the breakfast let's the hotel down.
Comment from Hotel Management
Nov 3, 2017 by sales dept, Hotel Management
Dear Shaf, Thanks for sharing your valuable views with us,we hope to entertain you with our renovated cook and menue. Best Regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Cambridge

Nice Hotel right in the middle of the old town

Posted Sep 14, 2017
Pros: It was a nice old style traditional hotel with a small sun terrace and swimming pool for people who didn't want to use the beach.
Location: There are plenty of restaurants & bars with prices and food to suit everyone within walking distance. A Turkish Bathes at the bottom of the road
The Mediterra Art Hotel was right in the middle of the old town area with restaurants & bars of all types to suit all tastes all around. There was only a small privately owned beach in the old town area which cost 15 Turkish Lire per person a day use. The beach area was looked after and maintained by the restaurant above who served food on the beach which meant you could remain on the beach all day. We would not have any issues with staying at the Mediterra Art Hotel again.
Comment from Hotel Management
Sep 18, 2017 by sales dept, Hotel Management
Dear Gary, Thank you for detailed views,we hope to entertain you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from london

Nice hotel lovely staff

Posted Aug 23, 2017
Lovely staff, very welcoming and helpful whenever we needed anything. Only downside is the hotel room was tiny even though we got a double room. We did ask to upgrade but there was no availabilities or rooms. Nevertheless, the staff made us so welcome that it made our trip!
Comment from Hotel Management
Aug 27, 2017 by sales dept, Hotel Management
Thank you for sharing your valuable views with us,we hope to entertain you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Amman, Jordan

Nice hotel. Nice city

Posted Jul 31, 2017
We arrived at the hotel at 9pm by Taxi and good driver, the hotel is well known to them. Hotel staff very helpful and speak good English. Very quick check inn procedure. After one hour we went out for dinner and the location is amazing good restaurants and the city full of life. Supermarkets open 24hr .The next day we made a trip to the water falls after a good breakfast in the hotel. I would love to come again and all the family enjoyed this holiday. .
Comment from Hotel Management
Aug 2, 2017 by sales dept, Hotel Management
Thank you for staying with us,your views are important for us,we hope to entertain you again soon.
4 out of 5
by Zhanna

charming and special

Posted Jul 16, 2017 on Hotels
it was a nice place to stay at the middle of old town. convenient location and charming setting of the old building. Staff was accommodating and friendly. Good value for a modest luxury... some rooms can get laud those facing street if you bothered by jazzy sounds of the local restaurant across the street.
Comment from Hotel Management
Jul 19, 2017 by Sales Manager, Hotel Management
Thank you for staying with us, your views are valuable to us.