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Overview of Crystal House Suite Hotel & SPA

Photo gallery

Guest reviews

4.8/5 Exceptional
16 reviews
Guests rated this property 4.9/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationStatue of Immanuel Kant5 min walk
Popular LocationFort No. 5 King Frederick Wilhelm III5 min walk
Popular LocationBunker Museum5 min walk
AirportKaliningrad (KGD-Khrabrovo)24 min drive

Choose dates to view prices

  • Crystal Suite, 1 Bedroom, Terrace, Lake View

    Room amenities

    • 753 sq ft
    • Lake view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Business Suite, 2 Bedrooms, Terrace, Lake View

    Room amenities

    • 1453 sq ft
    • Lake view
    • Sleeps 3
    • 1 Queen Bed and 1 Double Bed
    More details
  • SPA Suite, 2 Bedrooms, Terrace, Lake View

    Room amenities

    • 1561 sq ft
    • Lake view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
  • Family Suite

    Room amenities

    • 1345 sq ft
    • Lake view
    • Sleeps 4
    • 2 Double Beds
    More details
  • Royal Suite, 3 Bedrooms, Terrace, Lake View

    Room amenities

    • 3229 sq ft
    • Lake view
    • Sleeps 6
    • 3 Queen Beds and 1 Double Sofa Bed
    More details
  • Royal Suite, 2 Bedrooms, Fireplace, Winter Garden, Lake View

    Room amenities

    • 3229 sq ft
    • Lake view
    • Sleeps 4
    • 2 Queen Beds
    More details

About this area

Kaliningrad

Located in Kaliningrad, Crystal House Suite Hotel & SPA is in the city center. The area's natural beauty can be seen at Park of Sculpture and Botanical Garden, while Blindage Museum and Amber Museum are cultural highlights. Traveling with kids? Consider Kaliningrad Zoo, or check out an event or a game at Baltika Stadium.

Visit our Kaliningrad travel guide
Map
Popular Location

What's nearby

  • Statue of Immanuel Kant - 5 min walk
  • Fort No. 5 King Frederick Wilhelm III - 5 min walk
  • Bunker Museum - 5 min walk
  • Kaliningrad Regional Museum of History and Arts - 7 min walk
  • Amber Museum - 15 min walk

Getting around

  • Kaliningrad North Station - 19 min walk
  • Kaliningrad (KGD-Khrabrovo) - 24 min drive

Restaurants

  • Hoffmann — 1 min walk

About this property

Crystal House Suite Hotel & SPA

Family-friendly hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 71 rooms boast private spa tubs and offer free WiFi and lanais. Living rooms and 24-hour room service are standard, as are TVs with satellite channels.
Crystal House Suite Hotel & SPA offers 71 air-conditioned accommodations with private spa tubs and minibars. Rooms open to lanais. Accommodations offer separate living rooms. Beds feature premium bedding. Premium satellite television is provided. Guests can make use of the in-room full-sized refrigerators/freezers and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
This Kaliningrad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, in-room massages, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an indoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking
Limited parking spaces
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: RUB 1500 per person
1 restaurant and 1 coffee shop/café
1 poolside bar and 1 bar
24-hour room service

Things to do

Fitness center
Indoor pool
Playground
Spa services

Family friendly

Babysitting/childcare (surcharge)
Dry cleaning service
Free children's club
Free cribs/infant beds
Full-sized refrigerator
Indoor pool
In-room child care (surcharge)
Laundry facilities
Microwave (on request)
Playground
Rollaway/extra beds (surcharge)
Separate living room
Supervised childcare/activities (surcharge)

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken

English
Russian

Business services

24-hour business center
Meeting rooms

Outdoors

Garden
Terrace

Spa

Massage - deep-tissue
Massage - hot stone
Massage - sports
Massage - Swedish

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Roll-in shower
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Ceiling fan
Free cribs/infant beds
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hair dryer
Towels

Entertainment

Premium channels
Satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Microwave (on request)
Minibar
Oven
Refrigerator

Outdoor space

Lanai

More

Desk
Free local calls
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Phone
Private spa tub
Safe
Separate living room
Separate sitting area
Slippers
Turndown service

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of RUB 5000 per pet, per stay
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for RUB 5000.0 per night
Free cribs (infant beds)

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: RUB 5000.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: RUB 1500 per person (approximately)
  • Airport shuttle fee: RUB 1200 per vehicle (one way)
  • Pet fee: RUB 5000 per pet, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: RUB 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Foreign citizens: Adults and children must present a valid passport, visa, and migration card at check-in.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Crystal House Suite Hotel Kaliningrad
Crystal House Suite Hotel
Crystal House Suite Kaliningrad
Crystal House Suite
Crystal House Suite & Spa
Crystal House Suite Hotel & Spa Hotel
Crystal House Suite Hotel & Spa Kaliningrad
Crystal House Suite Hotel & Spa Hotel Kaliningrad

Frequently asked questions

Does this hotel have a pool?
Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM.
How much is parking at Crystal House Suite Hotel & SPA?
Self parking is free at this property.
What time is check-in at Crystal House Suite Hotel & SPA?
Check-in is from 2:00 PM–anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of RUB 1200 per vehicle, one way, applies.
Where is this property located?
This family-friendly Kaliningrad hotel is located in the historical district, within a 10-minute walk of Statue of Immanuel Kant, Fort No. 5 King Frederick Wilhelm III, and Blindage Museum. Park of Sculpture and Kaliningrad Regional Museum of History and Arts are also within 15 minutes. Kaliningrad North Station is 19 minutes by foot.

Guest reviews

4.8
Exceptional
5 - Excellent
14
4 - Good
1
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
5.0
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was well equipped and layed out, a central location in Kaliningrad and close to everything needed. Staff was very helpful and English friendly.

Stayed 3 nights in Jul 2019

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spacious hotel room

The hotel room was luxurious and spacious but lacks attention to details and the hotel service is nothing to write home about. It looked like the restaurant, the room service, the Spa are all separate entities, and the worst part was the elevator which is mainly used by the hotel employees and workers and had always a BO Odor ...they should have an elevator for the employees and the guests should have the priority for using it.

Stayed 8 nights in May 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Kaliningrad

I am American and I have spent a lot of time in Russia and I can honestly say this is one of my favorite hotels. The staff is amazing, the rooms are great, and the location is nice.

Stayed 2 nights in May 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019