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Confusion with so many staff trying to help. Then free for all at checkin desk with people arriving and cutting in. Then concierge staff comes and takes people from back of line to checkin! They could not find my Expedia reservation which added additional delay. Management and staff very terse.
We experienced a lukewarm reception at the check-in desk, but from there the stay was better. Room was clean and serviced very often by friendly staff. We were sufficiently stocked with complimentary bottled water. Bed and pillows were comfortable as was sufficient air conditioning. WiFi worked well ...
Excellent location with a small hotel feel. Great service at bar and restaurants.
Wifi is awful. The door handle to enter the room broke. The facility is old and needs serious remodelling. The room smelled like smoke even though it was a non-smoking room
Nothing to say very bad experience on the front desk people don’t know what they are doing
Amazing stay!! Great, quick service!
This is a beautiful, modern hotel. It compares favorably with to cool hotels. Superb, thoughtful design Starts in the lobby with its carefully matched stone floors to the room and the extraordinary bathroom. And the staff is equally first class, even offering a complementary airport drop off at 1am. ...
it was deservedly so, maybe one of the most beautiful hotel in the world. nobody beats the personal plunge pool, the thought of amenities like body lotion in minimalistically designed glass bottles,e tc. but also the discreet sliding wooden doors for added privacy, the sitting room outside the balcony, ...
Comfortable bed, good breakfast if you get there early enough. First day went late and hardly anything left. Had to ask for even a boiled egg. Second morning went early and everything was fresh and abundant. They even offered me an omelette or pancake which is included. The first day they didn't. ...
Fortunately I was only five hours, the beds were dirty, damaged, the bathroom was terrible, I definitely don’t recommend this place
The hotel is in very crowded noisy area but it is acceptable.
Had excellent good nights sleep and hotel checkin people allowed for 2 hr late checkout as we checked in late.
The hotel room is nit clean and full of flies. Nobody cares to clean the room in three days of my stay. Tbe lady on the front desk was very good and she deserves to be in a better hitel.
Best property near airport just 10 min distence from airport freindly staff .neat and clean
Hotel staff are well intentioned but the property is very poorly run for a five-star facility charging premium prices. No international adapter plugs in rooms - told to bring our phones to front desk to charge. Our transport was stopped at the gate of the property - unclear why - and we were told ...
Friendly staff and very prompt. Very approachable staff and friendly. Understood the need of mine and were ready for my arrival.
Had a very pleasant stay at this hotel. Staff were very friendly. They made the airport arrangements very convenient.
First, getting there. If by metro, get out at Rajiv Chowk, exit 5. It is about 2 blocks from there. Connaught is made up of blocks (A-Z) and this hotel is in block M. Block N is where the metro exit is. The buildings in Connaught place all look the same, so you may need to ask directions. Indians ...
I enjoyed staying at "The Hans", hotel is quiet, they have good breakfast options and staff was very nice. This is walking distance to Connaught Place, just a short ~8-10 minutes walk to a lot of restaurants, stores, banks, taxis and public transportation.
This hotel is in a handy location that makes it easy to venture out and explore the city. It is on a busy street, so you hear lots of blaring car horns from your room...but that's just the music of the big cities in India ;) The food from the restaurant in the hotel was delicious (but did take a ...
Very nice hotel with great staff. Gym and spa are great except for some showers in the spa, that weren't nice.
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