Ratings based on 4 Verified Reviews

3.5 out of 5
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 10, 2019
Pros: - the rent-a-villa team are very prompt with all emails enquires - the swimming pool is amazing - the team were very punctual with airport transfer arrangements Cons - bathrooms are old and need work done - the sewage system is not the best hence several times during the day the apartment smelt of the sewer - we did not know of the hidden cost: you have to pay the electric bill after your stay! - the shower pressure was none existent and at times the water wouldn’t even come out
Comment from Hotel Management
Aug 8, 2019 by Yves, Hotel Management
We are glad to know that our guests find our staff very prompt and our pool amazing. At the same time, we are regretful to hear of the guests experience while staying in our property. Regarding the smell, it is a temporary issue that can sometimes occur in any property in Thailand due to a drainage evacuation dysfunction, easily solvable by applying a special product flushing to each property drainage, which we did as soon as we have been notified by the Guest on that subject. Regarding the electricity, we clearly stated on the advert that it's not included in the rental price. And to be fair and transparent with our guests, during check in our staff will always explain to our guests on how the electricity will be calculated and upon check out, our staff will inform the guests about their electric usage and the corresponding amount to be paid. Note that any guest can check and verify the consumption anytime during their stay as they have access to the electric meter room. Nevertheless, we’re still delighted to know that our guest enjoyed majority of their stay. We take all feedback seriously and will use this to continue to better our services for all our guests and we hope this helps address the concerns posted in this review and we hope to see our guests back in Phuket soon.
4 out of 5
by A verified traveler

Posted Feb 13, 2019 on Orbitz
Affordable 3 bedroom complex with beautiful pool in a quiet area.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 5, 2018 on Hotels
4 out of 5
by Adem

Posted Dec 17, 2017 on Hotels
Lugnt och skönt område 15-20 promenad till den barnvänliga stranden saknade städ prylar eftersom du håller med städningen själv annars var allt helt ok kan ta en tuktuk 200 bath runt hela kamala fast pris