Ratings based on 84 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler
Posted May 31, 2017
One of the best onsen hotel that we have ever stayed in Japan. I would recommend everyone to stay at least one night of accommodation in onsen hotel such as Sumiya Rokyan to experience Japanese onsen and the traditional Kaiseki dinner. Value for money!
by A verified traveler from Asia
Not value for moneyPosted Nov 21, 2016 on Hotels
Paid a fortune but got only dinner with seasonal vegetables. Onsens very small and not well equipped. Strange that no drinking water was provided in the changing room. Just small towels provided in the onsen, and you will be charged if you need additional bath towels ! Service not on par with general Japanese onsen standard.
for Everyoneby A verified traveler from US
Relaxation destinationPosted Nov 5, 2016
Pros: The onsen is lovely and the atmosphere is nurturing. We had an extraordinary experience.
Cons: One very minor thing was the smell in the elevator - it was kind of dank and musty. Perhaps the carpet needs to be changed.
Location: There is a shuttle that will take you to kameoka station and nearby attractions, but we didn't go anywhere. It was so peaceful at the ryokan.
by A verified traveler
Posted Oct 30, 2016 on Hotels
Amazing experience, felt fully relaxed and pampered.
by A verified traveler
Posted Oct 27, 2016 on Hotels
for Everyoneby A verified traveler from singapore
Posted Oct 10, 2016
Great service , not too far from city , easy to access
by Hong from Gillette, NJ
Delightful experiencePosted Jul 12, 2016 on Hotels
Great onsen experience and room service. Exceeded our expectations.
for Couplesby A verified traveler from Los Angeles, CA
It was a great experiencePosted May 4, 2016
Pros: The staff was very nice and the food was great! It was also easy to get to.
Cons: The location is next to a main road. It doesn't really bother you, but if there was no road and just nature it would have been perfect.
Location: There is nothing really nearby. Be sure to bring snacks or eat before. Take the shuttle back into town and catch that to Arashiyama for a day trip
I've stayed at another Ryokan in Nikko that was THE BEST experience, but I could say this is almost just as great and easier to get to. I went with my girlfriend and stayed for two days. We hit the onsen each day, had kaiseki, breakfast, and also the private onsen. I would say that is a MUST do at this place and do it during sunset. you won't see the sunset, but you'll see the nature in both light and dark. The food was authentic and delicious, the onsens were not the biggest, but nice, and everyone working there was VERY nice. I'd go again for sure.
for Everyoneby A verified traveler from Florida
Great authentic experience of JapanPosted Apr 11, 2016
Pros: The onsen, the food, and the people
Cons: I know this on me but being 300lb man their largest yukata could not accommodate me, but since its an onsen it didnt really effect things.
Location: the hotel is in the mountains so its a great place to walk around a hike!
The onsen was great, I wish I could go back tomorrow, for a japanese room it was huge and had plenty of great features, which really let me heal after the last couple of days of walking across tokyo for 8 hours at a time. Everything was very organized and there were set times for dinner and breakfast. the breakfast was insane, just great food after great food. I spent my night hiking around the town of Kameoka and it was all very gorgeous and I took a ton of photos. The shuttle was very convenient and was pleasant too and from the train station.
by BENNY from Hong Kong
Excellent ryokan fantastic private outdoor onsenPosted Apr 9, 2016 on Hotels
Great service for an excellent couples retreat