Ratings based on 206 Verified Reviews

4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Good value

Posted Feb 10, 2017
Pros: everything
Cons: nothing required improvement
Location: TRU is fairly close, went to see David Suzuki... Naomi Klein had been there the evening prior
No issues, everything clean, warm on arrival, and bright
Comment from Hotel Management
Feb 10, 2017 by Kelly D, Hotel Management
Dear Guest, Thanks for taking the time to rate us a 5 star!! We appreciate the positive feedback and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 25, 2017
Pros: Close to the highway and other shopping and eating areas.
Cons: Room could be cleaner
Location: Lots of shopping and eating establishments nearby
Good stay and enjoyed the breakfast in the morning.
Comment from Hotel Management
Jan 25, 2017 by Kelly D, Hotel Management
Dear Guest, Thank you for taking the time to review Accent Inns Kamloops. I am pleased that you enjoyed our free breakfast and found our location close to everything. Guest feed back is very important to us and we follow up on all comments. I appreciate yours. Thanks, Kelly D
4 out of 5
Recommended
for Everyone
by A verified traveler from 100 Mile House BC

Ok hotel

Posted Dec 29, 2016
Pros: Friendly staff
Cons: Handicap rooms with shower hose and grab bars as well as easy wheelchair access to rooms
Location: Good location lots of shopping nearby
The place is older but they are doing the best possible for a pleasant stay we would stay there again. There is little wheelchair access
Comment from Hotel Management
Dec 29, 2016 by Kelly D, Hotel Management
Dear Elsa Rose, Thank you for taking the time to write a review on Accent Inns Kamloops. We are pleased that you found our accessible rooms had everything that you required. We are always looking at ways to improve our guest experience and are upgrading on a regular basis. We look forward to seeing you again. Regards, Kelly D
3 out of 5
by A verified traveler from Winnipeg, MB

OK Hotel in Kamloops

Posted Dec 16, 2016
Pros: nothing
Cons: CHECK IN PEOPLE WITH SOME PERSONALITY.
Location: only stayed over night
Check in was handled poorly. We were not told about where the ice machine was, where the pop machines were, and it actually felt like we were introuding on this guys space. It had snowed and the walk in area was cleaned very well and over night it snowed again and who ever shoveled snow only did so in front of the main doors. We were only three doors from the front doors and we had to walk through 1 1/2 inches of snow to load our car. DISAPPOINTING???
Comment from Hotel Management
Dec 19, 2016 by Kelly D, Hotel Management
Dear Ron, Thank you for taking the time to review Accent Inns Kamloops. I am disappointed that your front desk experience was substandard as we always get great reviews about our team. I will look into this first thing. We will also have a chat about snow removal. I appreciate your comments and hope that you give us a try again. Regards, Kelly D
5 out of 5
Recommended
for Everyone
by A verified traveler from Victoria BC

Great hotel room on a road trip

Posted Dec 15, 2016
Cons: The kettle (thank you) is distant from an outlet, and it was difficult to find a good place to plug it in.
Location: Good access to places to eat, and coffee in the morning.
We travel frequently from Victoria to Calgary. We have stayed in many hotels in Kamloops, Salmon Arm, Sicamous, Hope. The Accent Inn provides the best room for the best value that we have found. A nice spacious clean room for a very reasonable cost. Good comfortable bed. Quiet heating fan. We will be back.
Comment from Hotel Management
Dec 15, 2016 by Kelly D, Hotel Management
Dear Linda, Thanks for taking the time to review Accent Inns Kamloops. I am pleased that we are your hotel of choice while traveling through our area. I am always up for a puzzle so I will personally see what I can do about our kettle placement. We look forward to seeing you again. Regards, Kelly D
5 out of 5
Recommended
for Everyone
by A verified traveler from Williams Lake, BC

Very nice, close to all shopping

Posted Dec 7, 2016
Pros: friendly staff, cleanliness
Cons: rollaway cots
Location: Lots of shopping within walking distance
Had a wonderful time in Kamloops. Had to go for the hospital. Staying at this hotel made it even better.
Comment from Hotel Management
Dec 21, 2016 by Kelly D, Hotel Management
Hi Colleen, Thanks for taking the time to review our Accent Inns Kamloops. I am pleased that you found your stay a positive one and hope you were able to get in a bit of shopping. Thanks for letting me know about the cots. I will put it on my to do list.. Regards, Kelly D
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 4, 2016
Location is great. They ate going to fix their bathtubs .
Comment from Hotel Management
Nov 7, 2016 by Kelly D, Hotel Management
Dear Guest, Thanks for taking the time to rate our Accent Inns Kamloops and we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2016
Excellent excercise area for dogs! True definition of "pet friendly hotel!!!"
Comment from Hotel Management
Oct 14, 2016 by Kelly, Hotel Management
Dear Guest, Thank you for taking the time to let us know how much you enjoyed our "pet friendly" program. We are always thrilled when family can travel with all members of their family. We look forward to seeing you on your next trip to Kamloops.
4 out of 5
Recommended
for Couples
by A verified traveler from Summerland, BC

Great deal but noisy

Posted Oct 5, 2016
Pros: Suite bathroom, and king bed in the second room. Breakfast is very good.
Cons: The noise, the blower from the heater.
Location: There is a large shopping centre across the road with fast food restaurants, banks and other stores. Downtown is about 5-7 minutes by car.
Accent Hotels generally provide comfortable rooms at very reasonable prices. This proved true in this case. I asked for a quiet room and was given a corner suite on the 3rd floor. Unfortunately, the general traffic is bad enough, with cars accelerating up the hill towards the freeway, but on this particular night there was also a road repair crew on a night shift working right across from my room which kept me from sleeping until dawn. I was given a new room on the ground floor for the second night, which was more sheltered from outside noise, though the room was not as nice, and there were nosier neighbors. On the whole, the people ar reception could not have been nicer or more helpful, and they were certainly not to blame for the noise. The breakfast is also above average for a chain hotel.
Comment from Hotel Management
Oct 5, 2016 by Kelly D, Hotel Management
Hi Peter, Thank you for taking the time to write a review on our Accent Inn Kamloops. We are pleased that you enjoyed your breakfast with us and that the staff were helpful. Being off the highway is a great way to find us but a struggle with the noise on occasion. Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 15, 2016
For people not familiar with Kamloops it would be helpful to have been informed that the hotel was on one end of the city and not the other. The West part of the Columbia street address is quite important to note and we complete missed that. A heads up would have been nice. When we arrived at the hotel and mentioned it, they sounded like they had heard that a lot.
Comment from Hotel Management
Sep 28, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for taking the time to provide us with your feedback regarding your stay at Accent Inns Kamloops. We hope that our complimentary breakfast, free WiFi and service met your expectations. We apologize for the challenge you experienced regarding finding the hotel. We will certainly take note in the future in order to prevent this from happening in the future. Once again thank you for choosing Accent Inns Kamloops as your choice hotel while visiting. Regards, Kelly D