Ratings based on 916 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted May 23, 2017
I called the front desk 4 times and asked them to ask the people Im The hallway to be quiet but they did nothing. I was up till all hours in the morning not very happy and I won't go back I also told them that I. The morning and they still did nothing no apologies or discounts nothing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Just outside of citycentre, overlooking valley.

Posted May 23, 2017
Pros: Staff, menu choices and food, location.
Cons: No robes provided for pool use. Perhaps ask patrons at desk, if required.
Location: Aberdeen shopping mall ( Sears, Bay etc), Pharmacy, Liquor store, Highway
Busy long weekend, all staff interactions were friendly and attentive. Room wasn't ready yet, waited in very comfortable sofa in lobby, until staff brought key, within 15-20 mins. Left pack in lobby on checkin, and staff quickly delivered to room. Asked for robe, it was quickly delivered by cleaning staff. Impressive dinner menu with great selection. Try the Morrocan Lamb Shank. Breakfast buffet and a la carte menu offered; staff were excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to university

Posted May 15, 2017
Beautiful pool area. Food at the restaurant is great. Located within walking distance of mall.
Comment from Hotel Management
May 19, 2017 by P.Knapp, Front Office Manager, Hotel Management
Thank you for your review! We are glad to see that you enjoyed your stay. Safe travels to you and all the best!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...but not for the price!

Posted May 15, 2017
Hotel staff was good....room was clean (except for the patio)...was hoping for a nice relaxing soak in the hot tub, but they should have an adult hour! Kids and parents diving and cannon balling in the pool at 9:30 at night...no respect and laughed as they splashed us!! Not relaxing at all!!!! For the price, was disappointed that there was no continental breakfast!
Comment from Hotel Management
May 19, 2017 by P.Knapp, Front Office Manager, Hotel Management
Thank you for your comments. Apologies about the pool area. The discussion of having an Adult Only Hour has been brought up to our Management team. They have been looking into it and seeing how it could be done so we can ensure that it is adults only and no kids. We do apologize about the breakfast as well. Our restaurant, Romeo's Kitchen + Spirits is a full service restaurant so you may dine in at any time during the day.We wish you all the best and safe travels in future endeavors!
4 out of 5
Recommended
for Everyone
by A verified traveler from 108

Weekend getaway

Posted May 13, 2017
As glamorous as Kamloops is, we try to have a weekend getaway from our small community every couple months. We always stay here at the Coast Hotel in Kamloops. Pools great, hot tubs hot, food is good rooms always clean and staff are always accommodating.
Comment from Hotel Management
May 19, 2017 by P.Knapp, Front Office Manager, Hotel Management
Thank you so much Rich! We are happy to see that you are always pleased with your stay and we will continue to meet (and hopefully exceed!) your expectations. Safe travels and all the best to you and your family!
5 out of 5
Recommended
for Everyone
by A verified traveler from Stony Plain Alberta

Beautiful hotel very clean

Posted May 9, 2017
Pros: Cleanliness, personable staff. it was nice to have large bottles of shampoo, conditioner, body lotion and shower gel.
Cons: nothing from my point of view
Location: close to all ammenities
Rooms are a good size. beds comfortable. mini fridge and microwave. starbucks coffee in rooms. we have had rooms both on the inside facing the pool and outside facing the road...both are quiet.
Comment from Hotel Management
May 10, 2017 by Paige, Front Office Manager, Hotel Management
Thank you very much for your comments! We always look forward to hearing from our guests and are happy to know we met and exceeded your expectation. Hope to host you again the next time you pass through Kamloops! All the best!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 8, 2017
Clean modern hotel just off of main highway. Excellent restaurant in hotel with very pleasant and efficient service. Sunday morning brunch is very nice!
Comment from Hotel Management
May 10, 2017 by Paige, Front Office Manager, Hotel Management
Thank you for your review! We are elated to know you enjoyed your stay and the brunch buffet. Safe travels to you and your family! Cheers!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location and very clean.

Posted May 6, 2017
Pros: Very clean room.
Cons: Front desk staff could have been improved by being more friendlier.
Location: Great location with resteraunts and shopping close by.
Great location and very clean room. Quiet and beds were comfortable. Front desk staff could have been improved by being more friendlier.
Comment from Hotel Management
May 12, 2017 by Paige, Front Office Manager, Hotel Management
Thank you for your review! We are sorry to see that the Front Desk Ambassadors were not up to our standard. The staff will be followed up on regarding the importance of Guest Services. If there was something specific please contact us directly and ask for the Front Office Manager. All the best to you and safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from victoria

Great location when traveling close to restaurants

Posted Apr 30, 2017
Tv wasn't working when I arrived so lovely front desk clerk took it upon herself to come and swap tv for me Friendly staff nice hotel great restaurant with view Perfect for family
Comment from Hotel Management
Apr 30, 2017 by Paige K, Manager, Hotel Management
Thank you Brian for your wonderful comments. We always want to ensure each guest has a pleasant and restful visit, and to be able to enjoy some TV! All the best and safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Nice hotel and staff

Posted Apr 26, 2017
Very nice, clean, lots of shops and restaurants close by
Comment from Hotel Management
Apr 30, 2017 by Paige K, Manager, Hotel Management
Thank you Cindy for your review! Our location is great if you want to explore some culinary tastes. Safe travels to you and your family!