Ratings based on 336 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Posted Oct 12, 2017
Oh dear, Expedia didn't advise hotel of our arrival but their staff sorted things out OK
Comment from Hotel Management
Oct 19, 2017 by Guest services , Hotel Management
Dear Valued Guest Thanks for providing us with your feedback as we will use this to help provide the best service possible.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice room for a short stay

Posted Oct 4, 2017
The front desk staff were very welcoming, helpful and efficient. We could choose between stairs or an elevator to the second floor where our room was. The room was small, but cozy and looked and smelled clean. The bed was comfortable and well presented. There were only a couple of minor complaints. The couch was very old and worn, and needs to be replaced. The tub was stained, but a nice jetted tub to relax in. The room was quiet even though it was close to a main road. Breakfast had lots of variety of hot and cold choices. Overall, a pleasant stay.
Comment from Hotel Management
Oct 7, 2017 by Front desk agent , Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
4 out of 5
Recommended
for Everyone
by A verified traveler

Walking distance to shopping and restaurants,.

Posted Sep 19, 2017
Pros: Close to highway, easy to find and easily accessible . Walked to dinner, many choices and easy to get to.
Cons: Don't need a jacuzzi tub, seems hard to clean well so would prefer a regular tub.
Location: Mall across street, Cineplex theatres, lots of restaurants within walking distance. Did not notice traffic noise either.
Very pleased with stay. Very nice hot breakfast, microwave and fridge in room with freezer compartment.
Comment from Hotel Management
Sep 22, 2017 by GS, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to highway

Posted Sep 17, 2017
We were just passing through Kamloops and were looking for a hotel near the highway and easy to access. Such was the case with this hotel which added less stress to our long trip. The room we had was quiet and clean. We slept comfortably and were refreshed and on our way in the morning. Nice hotel.
Comment from Hotel Management
Sep 25, 2017 by Guest Services , Hotel Management
Your kind words and effort to share this with us is well appreciated.
4 out of 5
Recommended
for Everyone
by A verified traveler from aurora on

Right off the highway.

Posted Sep 17, 2017
Pros: Everything
Cons: None
A great hotel for the traveler looking for a good over night stay. They served a very good breakfast.
Comment from Hotel Management
Sep 22, 2017 by GS, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellongton, New Zealand

Posted Sep 13, 2017
We arrived late after travelling from Vancouver. Receptionist was helpful. Room was small but had everything we needed. Bed was HUGE and so comfy that we overslept! Jets in the spa bath needed a clean, everything else was clean and tidy. We faced out onto the main road so was a little noisy with traffic if you're a light sleeper. We didn't get to use swimming pool. Breakfast was really good apart from the plastic cutlery. Waffles were awesome! Overall good experience and a restful stay.
Comment from Hotel Management
Sep 15, 2017 by guest services, Hotel Management
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good place to stay will stay again.

Posted Sep 9, 2017
Swimming pool slide was out of order. Hotel staff was very nice but understaffed especially for breakfast service.
Comment from Hotel Management
Sep 9, 2017 by GUEST SERVICES , Hotel Management
Dear Valued Guest Thanks for providing us with your feedback as we will use this to help provide the best service possible. Be informed, that we are enhancing the water slide for even more comfort. Thanks for letting us know.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2017
The hotel was clean. It had a nice breakfast. The staff were friendly.
Comment from Hotel Management
Sep 9, 2017 by GUEST SERVICES, Hotel Management
Thanks for providing us with your feedback as we will use this to help provide the best service possible.
4 out of 5
Recommended
for Everyone
by A verified traveler from campbell river

Nice hotel. Easy to get to.

Posted Aug 25, 2017
Good hotel, close to many amenities. Clean rooms and great breakfast.
Comment from Hotel Management
Aug 28, 2017 by front desk , Hotel Management
Dear Valued Guest Thanks for providing us with your feedback as we will use this to help provide the best service possible. We hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Parksville, B.C.

Very nice, comfortable and convenient hotel

Posted Aug 24, 2017
Pros: Just a nice place to stay.
Location: Location was perfect b/c you are close to the #1 highway. There's a mall across the highway, shops and restaurants nearby.
This hotel is just off the #1 highway, but quiet. Convenient to restaurants, the mall and about a five minute drive to downtown Kamloops. Our room was clean and very nicely appointed. Their dining area and continental breakfast was lovely. We wouldn't hesitate to stay here again. A very positive experience and nice staff at the front desk.
Comment from Hotel Management
Aug 28, 2017 by FRONT DESK , Hotel Management
Dear Valued Guest Thanks for providing us with your feedback as we will use this to help provide the best service possible.