Ratings based on 444 Verified Reviews

4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
Recommended
for Everyone
by A verified traveler from NZ

Unfriendly staff. Breakfast was disgusting.

Posted Jun 3, 2017
Pros: Nothing.
Cons: Staff. Breakfast. Lots
Location: Handy to walk to shops and restaurants.
Room was very dark. Curtains ripped. Didn't feel clean but looked clean. Needs a refurbishment.
Comment from Hotel Management
Jun 7, 2017 by Rhian Williams, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, rhian williams General manager Rhian Williams
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 23, 2017
Room was okay. Carpets dirty and bathroom so small it was uncomfortable.
Comment from Hotel Management
Jun 7, 2017 by Rhian Williams, Hotel Management
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Sincerely, rhian williams General manager Rhian Williams
4 out of 5
Recommended
for Everyone
by A verified traveler from victoria

nice hotel in downtown

Posted May 17, 2017
Only thing missing was complimentary breakfast. Loved the warm cookies they give you while checking in!
4 out of 5
Recommended
for Everyone
by A verified traveler from Delta, BC

Modern Hotel in heart of downtown.

Posted May 15, 2017
Clean and comfortable, modern and up to date. Check in was a breeze. Remember to ask for your warm cookies. I would call the hotel directly for a price next time as their walk in rate was cheaper. They do allow pets, so ask for a pet free room if you have allergies. You will be on the 4 or 5th floor. Enjoyed our stay. There is a restaurant in the hotel but they have some odd charges noted on the bottom of menu in small print.
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver,BC

Nice hotel

Posted May 6, 2017
Pros: Cleanness,staffs,free parking and comfort.
Cons: Non
Location: It is in downtown but no too many activities around.
Friendly welcome by staffs,very comfortable room but no bath tub.
5 out of 5
Recommended
for Everyone
by A verified traveler

good hotel

Posted Apr 26, 2017
The hotel is very clean and in downtown Kamloops. The room was modern and the bed very comfortable. Although the hotel is in downtown Kamloops there was not much noise.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kelowna, BC

Clean and Comfortable

Posted Apr 12, 2017
Check in was quick and easy. Room was very clean, comfortable and beautifully decorated, although the bathroom was a bit small. Fine for just me, may be an issue for a couple or family. Stand alone shower, no tub, but very nicely tiled. Hotel has outdoor pool and hot tub (currently closed for the season). Breakfast was reasonably priced and tasty, but nothing to rave about. Dining room seemed understaffed and it took awhile to be seated. Cable selection was limited and they didn't seem to have any on-demand programming, not a big deal as I was only there for one night, but something to be aware of if you're planning a romantic movie night or needing it to keep the kids entertained. Would absolutely stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2017
Stayed here during a stressful time, the hotel had excellent amenities and was very clean. Warm cookie upon arrival and prompt and friendly room service when requested. The beds are very comfortable, and I was happy to have a spacious bathroom. The hotel is in walking distance to Starbucks and also the lovely waterfront park...for a great walk and some quiet contemplation. I had a great view of the mountains out my window.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Apr 5, 2017
Close to downtown, clean and comfortable. Plus they offer you warm fresh cookies when you check in!
5 out of 5
Recommended
for Everyone
by A verified traveler from calgary

Baseball

Posted Apr 4, 2017
Stayed here because my son was in a baseball tournament. Walking distance to lots of great restaurants and bars. Safe and quiet.