Ratings based on 492 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from Calgary, AB

Nice hotel...unless you need sleep!

Posted Nov 14, 2016
Pros: The rooms are clean and attractive, although very small. The beds are comfortable. The staff is friendly and helpful.
Cons: Absolutely no noise insulation. Every thing your neighbours are doing - inside their rooms, out in the hallway - might as well be right inside your room. Vents connect the bathrooms in neighbouring rooms, so conversation is amplified. We started on the 2nd floor. The noise from the street was like we had the windows open, and the paper thin walls meant neighbouring activities kept us awake all night long. The next night we were moved to the 4th floor. The street noise went away, but the inside noise was just as bad, and we were treated to a yelling match down the hall in the middle of the night as well as cigarette smoke through the vent system. Basically, this seems to be an old, low grade hotel that has been upgraded to look very nice, but the underlying construction is still very cheap. It also seems to attract low-etiquette clientele. I am surprised at the high rating this hotel has; I am completely put off and grumpy from sleep deprivation. It's been a long while since I've been this frustrated with a hotel experience. Yes, the lobby is pretty, the interior has been renovated tastefully. But the main reason I book a hotel is for the sleep. Didn't happen.
5 out of 5
by A verified traveler

Posted Oct 16, 2016
Pros: The rooms were clean and the bed was comfortable.
Cons: Nothing
The hotel is in a great area. Lots of restaurants and shops. Close to concerts.
Comment from Hotel Management
Oct 27, 2016 by Kristen, Hotel Management
Dear Anonymous, Thank you for your 5 out of 5 review of Hotel 540. We truly appreciate your comments and feedback and look forward to welcoming you back in the future. Sincerely, Kristen
4 out of 5
by A verified traveler from Pitt Meadows

A Great Stay

Posted Oct 11, 2016
Location: Close to shopping and town core. We were visiting family so can't say much about this.
Spent two night here while visiting family. All the staff, from doorman and front counter to servers in restaurant and maid service couldn't have been more friendly. The room was a pleasant surprise, although not overly large. It was clean and modern, and the bed was among the most comfortable we have ever experienced in a hotel. Blue, the restaurant was was also a nice experience for breakfast..again, clean, modern and the food was delivered quickly, fresh and hot by great staff. Hotel 540, your staff made our stay a great experience. You are an asset to Kamloops. We would definitely stay there again, and have already recommended you to friends.
Comment from Hotel Management
Oct 13, 2016 by Kristen, Hotel Management
Dear Keith & Lorane, Thank you for taking the time to review Hotel 540. We are pleased with the 4 out of 5 rating and are extremely pleased you enjoyed your stay. We have a great reputable staff that prides themselves on a job well done. We will pass this comment on to everyone. thank you again. We look forward to welcoming you back. Sincerely, Kristen
5 out of 5
by A verified traveler from Port Talbot, Wales

In the middle of a good shopping/restaraunt street

Posted Sep 30, 2016
Clean, Modern hotel in the centre of Kamloops with friendly, helpful staff. Excellent large room with street views. Breakfast included was very tasty, with a small selection of items served by a waitress. The second floor pool was great, as well as the jacuzzi. On the night we stayed there were 2 private functions on in the hotel, one by the pool and one in a function suite, so it was a bit busy in the bar/restaraunt area but this was not an issue. Comfortable night sleep in large king bed. Good free WIFi.
Comment from Hotel Management
Oct 2, 2016 by Kristen, Hotel Management
Dear Nigel, Thank you for your comments. We are glad you truly enjoyed your stay here at the 540. We are also happy you got a chance to experience our beautiful rooftop pool and jacuzzi followed by a comfortable night's sleep. We look forward to welcoming you back again in the future. Sincerely, Kristen E,
4 out of 5
by A verified traveler from Edmonton

Nice!!!

Posted Sep 23, 2016
My wife and I had a good stay. The windows were big, nice view. The TV was medium size and had lots of channels on it except for Fox sports 2 because I like motorcross. Carpet was plush and felt good between my toes. The artwork on the walls were adequate and provided me hours quiet contemplation. Lots pillows provided in the rooms for spontaneous pillow fights. Don't black light the room please.
Comment from Hotel Management
Sep 29, 2016 by Lindsay, Hotel Management
Thank you Shanoose for the fun review!! I am pleased to see that you enjoyed your time with us. We look forward to welcoming you back to the 540 the next time your in Kamloops.
4 out of 5
by A verified traveler

Posted Sep 17, 2016
Nice hotel downtown, close to everything. Clean rooms. Friendly staff, who made great dinner recommendations. Went into the bathroom and there was a post-it-note on the mirror saying "You look great today". Nice touch from the staff.
Comment from Hotel Management
Sep 29, 2016 by Lindsay, Hotel Management
Thank you for taking the time to share your experience. I am so happy you enjoyed the way our housekeeping team get to interact with our guests. Our staff really are a friendly bunch and have fun providing suggestions on fun things to do and eat while our guests are in town!!
4 out of 5
by A verified traveler

Posted Sep 6, 2016 on Hotels
Comment from Hotel Management
Oct 2, 2016 by General Manager, Hotel Management
Thank you for taking the time to review the Hotel 540. We look forward to welcoming you back in the future. sincerely, Kristen E.
4 out of 5
by A verified traveler

Return trip just as good

Posted Sep 5, 2016 on Hotels
2nd time staying at Hotel 540 in a month and enjoyed it again. Unfortunately weather wasn't quite as summer-like as first visit as the pool area is wonderful for summertime
Comment from Hotel Management
Sep 29, 2016 by General Manager, Hotel Management
Hi There, I am so excited to read that you chose to come back and visit!! I am even more excited to know that we did not disappoint. Next time you visit I will keep my fingers cross that the weather is behaving as it sure does make a difference!! Lindsay
4 out of 5
by A verified traveler from Calgary

Nice boutique hotel in Kamloops

Posted Aug 26, 2016
Pros: Love the pool and the breakfast.
Location: Downtown Kamloops, near to the river parks and walking paths.
Basically a refurbished building in downtown Kamloops, Hotel 540 is in the centre of the action in Kamloops. They are trying really hard to be a boutique hotel and doing a darn good job, I have to say. My recommendation is to splurge and opt for the Club rooms which come with free parking and free breakfast. The room is spacious, the bathroom is updated and the breakfast isn't typical crappy hotel free breakfast. The highlight of each day was a walk along the nearby South Thompson River followed by a well-cooked breakfast at the hotel's in-house restaurant, Blue. The outdoor pool on the second floor makes this place the summer spot to stay in downtown Kamloops.
Comment from Hotel Management
Oct 2, 2016 by Kristen, Hotel Management
Good day Jay! Thank you for your kind comments on your recent stay. I am glad you truly enjoyed your stay and hope we can welcome you back again in the near future. What would get us a 5 out of 5 next time? let me know. Sincerely, Kristen E.
4 out of 5
by A verified traveler from London

Downtown Kamloops hotel

Posted Aug 25, 2016
Pros: Rooftop swimming pool
Cons: free parking
Location: Very central, close to shops and restaurants
Very central hotel, with excellent facilities. Staff very friendly. Nice rooms, slightly noisy ac
Comment from Hotel Management
Oct 2, 2016 by Kristen, Hotel Management
Thank you for taking the time to review Hotel 540. We appreciate your comments and are glad you enjoyed your stay. We look forward to having you stay with us again in the future. Sincerely, Kristen E.