Ratings based on 174 Verified Reviews

3.4 out of 5
74% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Kelowna

Great location plenty of places to eat close by

Posted May 23, 2017
Pros: location and free breakfast
Cons: It was value for money
Location: lots of places to eat and plenty of shops as close to mall
Perfect for a soccer tournament, central, clean, room was more than adequate, pool, plenty of places to eat close by so did not have to drive, could just walk and a drink, breakfast included was an added bonus.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfy pitstop

Posted May 22, 2017
Pool was not ready for use. Microwave in room was malfunctioning and constantly making a crackling noise; even when not in use. Microwave in another room had spun tray busted. Some rooms have cutlery, others do not.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver bc

Perfect for a one night quick stay!

Posted May 20, 2017
Fast easy check in. Staff were friendly. Nice little breakfast before we left. Room was not bad. It was close to the highway and can hear traffic, didn't bother me though because we were leaving right away. But if I wanted to sleep in it might have. Otherwise overall it was good.
3 out of 5
Recommended
for Everyone
by A verified traveler

Smoking room

Posted May 17, 2017
Room was finr but last room to book...guess what? A smoking room. Why would anyone let people smoke in a building.? Didn't think it would be that bad but it was. Too tired to make a big issue and because booked through Expedia no options to move or refund. But it was VERY bad. W opened window and had limes and banana peels on ventilation. Helped a little. Coffee was good. Breakfast was ok. Shower and towels very nice
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted May 16, 2017
Typical this i do not stay at Motels. Someone else booked our rooms here. I had a chat with the owner and he informed me that they have recently purchased the hotel. I had previously mentioned that over all it was run down and dirty in areas. He assured me that they are in the process of redoing the facility. They are very lovely people and very accommodating. I know things take time to redo and I do hope they are able to bring the standards up as I would stay here again because of the staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

The Hotel with the View

Posted May 16, 2017
Nice room, I like the mini kitchen and the separate living room/bedroom. The fabric in the couch was awful to touch and the door was far from soundproof, but it was a warm, comfy sleep and a great view of Kamloops.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place for a large family.

Posted May 3, 2017
Staff was very nice. We were able to sleep our family of five very comfortably in this 3 bed room. Breakfast room was big and clean.
Comment from Hotel Management
May 5, 2017 by Front Desk, Hotel Management
Thank you so much for your feedback, we always appreciate guests sharing their experiences with us. Happy to hear that our 3 queen bed room worked for the family. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice hotel

Posted May 3, 2017
Good service ,convenience to visit other places, I recommend this hotel who want to stay for short or long time .Andy.
Comment from Hotel Management
May 5, 2017 by Front Desk, Hotel Management
Hello Andy, Thank you for staying with us, we appreciate your feedback and are glad your enjoyed your time with us. Thank you for the recommendation and we look forward to seeing you again.
4 out of 5
Recommended
for Families
by A verified traveler

Fabulous staff!

Posted Apr 27, 2017
Pros: Our stay was very pleasant! Needless to stay, I love a clean and comfortable place and this certainly fits the bill. Conveniently located with a great
Cons: Parking is a little tight around back.
Location: Everything is at your fingertips!
Upon arrival my room was stripped of all bedding and pillows... I was thrilled! This spoke volumes of ensuring EVERY GUEST gets clean bedding and the cleaning is very thorough! The staff was extremely accommodating and upgraded us to a beautiful room.
Comment from Hotel Management
Apr 27, 2017 by Front desk, Hotel Management
Thank you so much for your feedback, we always appreciate guests sharing their experiences with us. We hope to see you again soon!
3 out of 5
by A verified traveler

Room great, that's all

Posted Apr 24, 2017
Pros: Only the room
Cons: The breakfast
Location: Good location for highway
Very noisy, close to road. Breakfast had a lot to be desired. Nothing left when we came down.
Comment from Hotel Management
Apr 27, 2017 by Front Desk, Hotel Management
Thank you for your feedback. We do apologize for the breakfast not being fully stocked for you.