Ratings based on 73 Verified Reviews

3.4 out of 5
71% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Business Travelers
by A verified traveler from PRINCE GEORGE

short and busy

Posted Feb 27, 2017
Pros: location
Cons: freshen up the decor
Location: good access to most restaurant's and industrial
Only slept there no time to relax for two night. Not much else to add
Comment from Hotel Management
Mar 9, 2017 by KB, Hotel Management
Thank you for you review! We hope your next stay in Kamloops is with us! and you will have more time to enjoy yourself maybe sit back and relax in our hot tub!! Best regards Kevin B. Quality Inn Kamloops
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Pros: We liked the service, loved the idea of a fireplace and a big Jacuzzi tub. very relaxing, but the glass on the fire needs cleaning.
Cons: the bathroom had stains on the ceiling, poor lighting no fan..
Location: centrally located, great shopping close by.
We had fantastic customer service at this Inn..... I failed to get the gentleman's name who was at the front desk when we arrived.. He was very kind and most helpful to any of our issues... Thankyou....
Comment from Hotel Management
Jan 26, 2017 by sw, Hotel Management
thank you for staying with us. We are appreciated your kind feed back. It is proud for us that you enjoyed your stay with us. We promise you every time you will have wonderful experience with us. See you soon. Thank you Qyality Inn Kamloops
2 out of 5
Recommended
for Everyone
by A verified traveler

You get what you pay for

Posted Jan 6, 2017
Pros: Cheap on Expedia. If just sleeping there its okay.
Cons: It needs maintenance and more care in its operation.
Location: Across from Aberdeen Mall. Good location off the highway.
Thin walls, hallway noisy and sound transmits in. Waffle iron poorly maintained. Waffles stuck on both stays and I refused to spend 5 minutes the cleaning it the second time it happened. Ate a pile of cooked dough instead of waffle the first stay. Went for a decent breakfast elsewhere the next stay a week later after having the waffle stick again. No heat in the hotel the second stay. Rooms had motel-like heaters (no central heat) so I didn't freeze but it took a couple hours for the room to be habitable. Toilet made a water leaking sound all night so loud I had to use a pillow over my head to sleep. I opened it and it looked like a botch-up DIY repair job. Seal from tank to bowl leaking and making noise. Place run on a budget clearly. Girl at desk working 16 hour shifts. Outside the doorway from the carpark is littered with detrius of maintenance and just junk. Not a good visual as you enter.
2 out of 5
by A verified traveler from Trail BC

OK location

Posted Dec 30, 2016
The hot tub is dirty and the surrounding tiles are damaged. In room coffee was not readily available. We were left with only decaf on Xmas and had to ask for regular coffee on boxing day. The underground parking had garbage overflowing .
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 27, 2016
Service of staff was friendly and professional.the room was clean and quiet was good place to stay and the price was reasonable
3 out of 5
Recommended
for Everyone
by A verified traveler

Convient location

Posted Dec 22, 2016
Pros: The location and was clean
Cons: Someone who is more cheerful and friendly person at the front desk!
I had booked for two double beds and only got one which was ok has it was just me and my daughter I found the front desk clerk unfriendly she really didn't say much or make you feel welcomed. Room was clean had a very friendly housekeeper who was male very helpful he should have been the one at the front desk!
3 out of 5
Recommended
for Everyone
by A verified traveler

Cheap

Posted Dec 22, 2016
Cheap but the beds are not that comfy. Hot tub temperature was set so high we couldnt use it. Older hotel but it had everything.
3 out of 5
by A verified traveler

Posted Dec 16, 2016 on Hotels
Room was just ok in every sense EXCEPT you hear constant loud noise from the above when people upstairs are moving around. Sometimes it could be throughout the night. Quite annoyed by that but otherwise not a bad place to stay. not great but ok as it does the job.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thank you so much for your feedback. We are consistently improving our hotel and would love to see you back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 13, 2016
Comfortable location, clean, kind and good breakfast
Comment from Hotel Management
Dec 20, 2016 by gm, Hotel Management
Thank you so much for your feedback. We are consistently improving our hotel and would love to see you back!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel, close to shopping and food.

Posted Dec 13, 2016
Pros: Had a launder room.
Cons: keep the sidewalks clean.
Location: Mall is close by..
Good breakfast, room was warm, halls were lil cold. It was snow day, no one cleaned the side walk for a wheel chair to go on...
Comment from Hotel Management
Dec 20, 2016 by gm, Hotel Management
Thank you so much for your feedback. We are consistently improving our hotel and would love to see you back!