Ratings based on 414 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from williams lake

Posted Feb 10, 2016
clean room, very friendly staff. close to down town, would stay again.
Comment from Hotel Management
Feb 11, 2016 by Guest Service Supervisor, Hotel Management
Thank you so much for your feedback. We look forward to welcoming you back again soon! Stay with us in the summer and try out one of our complimentary bicycles!
5 out of 5
Recommended
for Everyone
by A verified traveler from kamloops

great location for going to sandman centre

Posted Feb 5, 2016
Pros: close to downtown/ walking distance to restarants etc
went for a concert one night did the job / the front desks was helpful all good
Comment from Hotel Management
Feb 11, 2016 by Guest Service Supervisor, Hotel Management
Thank you so much for your feedback - we truly appreciate you taking the time to let us know how your stay was. I heard the concert was amazing! Looking forward to welcoming you back again soon - maybe in the summer to take in Hot Night in the City & Ribfest - both events hosted right downtown in August!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 2, 2016
Comfortable and convenient with great customer service and quality beds and rooms. Pool and hot tub were amazing and location is unbeatable. Would definitely come back.
Comment from Hotel Management
Feb 11, 2016 by Guest Service Supervisor, Hotel Management
Thank you so much for your kind words - we look forward to welcoming you back again soon! Summer is on the way and Kamloops is going to be loaded with fun events all within walking distance from The Thompson Hotel. Hope to see you then!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

spectacular service

Posted Feb 2, 2016
Pros: kindness, curtious
Location: greek food down the street amazing.... Dorians...
service was amazing, had a bit of a hick-up dates were wrong on our part they put us up into a room until we were able to get-a-hold of expedia, all worked out..thank you expedia and thank you for your support, kindness was amazing, would recommend you again.
Comment from Hotel Management
Feb 11, 2016 by Guest Service Supervisor, Hotel Management
Thank you so much for your positive review! We are so happy were able to make your stay comfortable and convenient. Check us out again in the summer, try out our complimentary bicycles and take a tour of the Farmers markets and beach!
4 out of 5
Recommended
for Everyone
by A verified traveler from Victoria, BC

Great location...not so great sleeps

Posted Jan 17, 2016
On our last night of stay...late at night, kids were running up and down the hall, shouting, banging doors....had to call front desk three times. We were leaving early the next morning.
Comment from Hotel Management
Jan 26, 2016 by Guest Service Supervisor, Hotel Management
We are so sorry for your disturbance on your last day here. We pride ourselves at resolving issues as soon as they occur. Our quiet time is from 10PM-7AM and agents do regular security walks of the hallways. Again, we do extend our appologies for your disturbance. We hope you will be back again! We would be happy to upgrade you to our buisness wing.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close in downtown

Posted Jan 12, 2016
The rooms are clean and there is a big lobby. this hotel include a free parking and wifi. I really like it.
Comment from Hotel Management
Jan 25, 2016 by Guest Service Supervisor, Hotel Management
Thank you so much for your comments! Come back in the summer and try one of our complimentary bikes - you can take it to the beach side or stop in at the Farmers market along the way!
3 out of 5
Recommended
by Stephen

This traveler left a rating score only Posted Oct 24, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Oct 21, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Mary from Inuvik

A nice motel.

Posted Oct 20, 2015 on Hotels
A quiet location and a nice breakfast included in the price. A pretty view. Not too much traffic noise from the nearby freeway.
Comment from Hotel Management
Oct 22, 2015 by Guest Service Supervisor, Hotel Management
Thank you for your feedback - yes hot waffles in the morning, fruit, omlettes a wonderful selection of other items is a great way to start the day! We are glad you enjoyed the Hotel and we hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 18, 2015
Cons: A hand towel rack to hang hand towels/wash cloths.
I would have liked to have had a dining/restaurant in the hotel. However, the complimentary breakfast was good. And lots of good eating establishments within walking distance. A little concerned about the parking. Stalls were very tight (vehicles hard to access in/out until you were parked. And a lot of "unsavory" characters taking short cut from back street to front street. The front desk girls were very friendly and helpful when needed. The only concern was our TV wasn't working and there was no maintenance person on sight after 9:00 p.m. and the front desk girl didn't know how to get it working. We lived though - lots of lap tops/i pads! All in all, we would stay there again and recommend it to others.
Comment from Hotel Management
Oct 22, 2015 by Guest Service Supervisor, Hotel Management
We are happy you enjoyed the breakfast. We are sorry to hear about your TV troubles, our sincerest apologies that this was not fixed sooner, we strive to be as prompt as possible when resolving issues. We do have room service available and hope you'll be back again so we can show you around!