Ratings based on 266 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Posted Sep 22, 2016
We just needed a stay on our trip and this hotel more than meet the need. The breakfast was excellent and the staff went out of there way to meet a food allergy.
4 out of 5
by A verified traveler from Kelowna, BC

We enjoyed our stay

Posted Sep 14, 2016
Cons: Grab bar in bath, chair to sit at table and work, and variable breakfast.
Came for one week. The first night we heard the trains but after that we were used to it. The hotel is very convenient for downtown shopping and there are many restaurants close by. The staff are all friendly and very helpful. The breakfast is good, but, the same every morning so that gets tedious. The deluxe room was very comfortable. Only things to complain about is there is no grab bar in the bath and the only chair in the room is an easy chair. There is no chair for the desk/table hence the table was useless and could not write or use the computer on it. Apart from that we enjoyed our stay and will come again.
4 out of 5
by A verified traveler from paris

Hotel agréable dans une ville etape

Posted Sep 14, 2016
Pros: La propreté
Cons: Ras
Location: Kamloops a été pour nous une ville escale.
Accueil très agréable, le personnel est souriant et les chambres sont propres et bien équipées. Le petit déjeuner est très complet. Très bon rapport qualité prix
4 out of 5
by A verified traveler from Vancouver

Posted Sep 12, 2016
Pros: breakfast
Cons: none
Location: golf
nice clean hotel with good breakfast. Nice sized room
Comment from Hotel Management
Sep 12, 2016 by Jocelyn Bennett, Hotel Manager, Hotel Management
Thank you for staying with the Thompson Hotel, we appreciate your business. We are happy that you enjoyed your stay. Jocelyn
4 out of 5
by A verified traveler

Posted Sep 9, 2016
Pros: TV. the TV contains full channels. We watched golf channel all the time.
Cons: Parking should be free.
Great Hotel to stay. Great stuffs. Good location. Game room is a add-on. TV channels are great.
Comment from Hotel Management
Sep 12, 2016 by Jocelyn Bennett, Hotel Manager, Hotel Management
Thank you for staying with the Thompson Hotel, we appreciate your business. I hope that you will get the opportunity to stay with us again. If you do book again we do have a rooms that come with parking. Thank you Jocelyn
5 out of 5
by A verified traveler from Vancouver

Very comfortable and relaxing stay

Posted Aug 31, 2016
It was a great stay at the end of a week-long family trip. Fatigue gone, energy replenished.
Comment from Hotel Management
Sep 12, 2016 by Jocelyn Bennett, Hotel Manager, Hotel Management
Thank you for staying with the Thompson Hotel, we appreciate your business. We hope that you will have the opportunity to come back and see us again. Thanks Jocelyn
5 out of 5
by A verified traveler from seattle , wA

A gem in the kamloops town

Posted Aug 28, 2016
Very nice hotel, great staff, lots of amenities, close to restaurants and park.
Comment from Hotel Management
Sep 12, 2016 by Jocelyn Bennnett, Hotel Manager, Hotel Management
Jessie, Thank you for staying with Thompson Hotel, we hope that you will have the opportunity to come back and see us. Kind Regards, Jocelyn Bennett Hotel Manager
5 out of 5
by A verified traveler from St Albert

Love this hotel

Posted Aug 26, 2016
Very clean hotel, front desk staff are amazing, cleaning crew is very friendly and helpful. This will be where I stay every time I come to Kamloops. Wouldn't stay anywhere else. Great location, walking distance to restaurants and shopping.
1 out of 5
by A verified traveler

Nothing was welcoming

Posted Aug 26, 2016
The entrance to the hotel parking had a roof on it which did not allow for a car with kayak or a truck pulling a u-haul. The front desk girl was not friendly or helpful. Told me to drive around but did not indicate that I would be required to pull into a small alley way to get into the parking lot. (missed it and had to pull a U-turn with a u-haul trailer) The parking was additional :(, The front desk girl refused to help me dispose of our take out garbage from a local restaurant. The breakfast room was too small and we had to sit down the hall from the Continental breakfast. The luggage trolley was sitting at the front desk full and when I inquired about a luggage trolley she said I would have to wait, instead of removing the luggage that was sitting there from before breakfast and allowing us to use it to load our stuff.
Comment from Hotel Management
Sep 12, 2016 by Jocelyn Bennett, Hotel Manager, Hotel Management
Thank you for staying with the Thompson Hotel, we appreciate your business. I do apologize as it looks like you did not enjoy your stay. We pride ourselves on our great customer service, and clearly this was not executed. Our back parking lot is the only lot for over sized vehicles, I understand that the agent could have been more specific. Parking is and additional fee but we do have rooms that include this. I will be looking into this situation, and we do apologize. Thank you Jocelyn Bennett
4 out of 5
by A verified traveler from Edmonton, Canada

Nice hotel and friendly staff

Posted Aug 20, 2016
Our stay at this hotel was nice. Room was clean and staff were very friendly. Breakfast was good too. It would be nicer if the bathrooms get a renovation. Overall our stay at this hotel was nice. We would like to recommend this hotel to our friends.
Comment from Hotel Management
Sep 12, 2016 by Jocelyn Bennett, Hotel Manager, Hotel Management
Thank you for staying at the Thompson Hotel, we appreciate your business. We thank you for recommending our property to your friends. Thanks Jocelyn