Arcadia Suites

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1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Flat-screen TV
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Overview of Arcadia Suites

Arcadia Suites

4.0 star property

4.2/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
Map
Plot 54A Kira Road, Opposite Uganda Museum, Kampala, 7566

Explore the area

  • Popular LocationUganda National Museum3 min walk
  • Popular LocationThe Acacia Mall9 min walk
  • Popular LocationMulago Hospital10 min walk
  • AirportEntebbe (EBB-Entebbe Intl.)55 min drive

Choose dates to view prices

About this area

Kampala

Arcadia Suites is located in Kyebando, a neighborhood in Kampala. Uganda National Museum and Ndere Cultural Centre are cultural highlights, and some of the area's landmarks include Kasubi Tombs and Kabaka's Palace. Guests appreciate the hotel's central location.

What's nearby

  • Uganda National Museum - 3 min walk
  • British High Commission - 5 min walk
  • The Acacia Mall - 9 min walk
  • Mulago Hospital - 10 min walk
  • Makerere University - 23 min drive

Getting around

  • Entebbe Intl. Airport (EBB) - 53 min drive

Restaurants

  • New Delhi Restaurant - 7 min walk
  • Cafe Javas - 8 min walk
  • Caramel Café & Lounge - 10 min walk
  • Meza Shawarma - 11 min walk
  • Arena - 11 min walk

About this property

Arcadia Suites

4-star Kampala hotel in Kyebando, near British High Commission
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace, and 24-hour room service.
Arcadia Suites offers 36 air-conditioned accommodations with minibars and safes. Accommodations offer separate living rooms. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, French, German, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Rooftop

Things to do

  • 24-hour fitness center
  • Aerobics classes

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate living room
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

See similar properties

Policies

Check-in

Check-in from noon - 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 7 years old or younger stays free when using existing bedding
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Arcadia Suites Hotel Kampala
Arcadia Suites Kampala
Arcadia Suites
Arcadia Suites Hotel
Arcadia Suites Kampala
Arcadia Suites Hotel Kampala

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 39 out of 79 reviews
5 - Excellent 49%
Rating 4 - Good. 28 out of 79 reviews
4 - Good 35%
Rating 3 - Okay. 6 out of 79 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 79 reviews
2 - Poor 4%
Rating 1 - Terrible. 3 out of 79 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.2/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was for a long time in this hotel and I suggest it. High quality hotel, very clean, safe, with a good range of service available and kind staff available to support for every necessity. Very good experience for a long stay period.
Stayed 1 night in Mar 2022

1/5 Terrible

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I would say that if I desperately needed a place to sleep and this was the last property, I would scoot past it without a thought! I almost met my death at this property when I slid and fell in the bathroom while taking a shower. I survived with a bursted elbow - with blood all over my beddings. My room, like all others at this property, had a smooth tiled shower area with no bath mat or shower slippers provided. Simply said, it created the perfect environment for a classic slip and fall disaster in waiting. As fate would have it, I stepped into the bathroom for my shower (right before going to bed) and just as I was almost done, I slipped and fell - thanks to the soapy water on the floor. Luckily, I survived what could’ve been catastrophic. It only got worse when later, I spoke with staff who were ostensibly authorised to make decisions on behalf of the hotel management, decided that my complaint was not concerning enough to escalate. Even when they promised they would follow up with me, to date, I have yet to hear back – never mind the times I have tried to reach out to them. Suffice it to say that I rarely leave negative reviews for businesses especially in Kampala, but this is one I find, I just couldn’t help. The hotel management was given an opportunity to ‘rise to the occasion’ long before this review was posted, in vain. P.S. I have pictures to back up all my claims!!
Stayed 2 nights in Nov 2021

4/5 Good

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good location, clean and modern
This place is modern and in very good condition. The quality of the finish is much better than that in other properties in Uganda. I loved the layout of the apartment and the amenities.
Stayed 1 night in Dec 2021

3/5 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor............
I stayed here at a very good nightly rate in Dec 20. The rooms (suites) are very small. Unsure whether the very disappointing service was Covid-driven or if it´s always this average. Over a three night stay breakfast was never served on time, we never received what we ordered, and no one really appeared to care. The restaurant was being refurbished but we weren´t told at booking or check-in. At the rate we paid it was just about acceptable but at normal rates you wouldn´t. And we won´t again.
Stayed 3 nights in Dec 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are modern, spacious and comfortable. Hotel restaurant has delicious food for lunch and dinner options. Staff are courteous and attentive.
Stayed 8 nights in Jan 2020