Hotel conditon is ok but hotel ppl, I hesitate
Posted Jun 2, 2016 on Hotels
I went there to meet a local girl. She would come and stay during the day but then went home before dark. Every day the front desk would give her a hard time about coming up to my room, every day I had to go down and confirm that it was ok for her to come to my room, everyday they copied her ID, it got soooo old and annoying, I felt like they hassled me and her. I complained to the front desk and the girl got grumpy with me, so I complained to managment. The manager was nice and did something about it. I had a reservation for two. And I was the only white man there.
Comment from Hotel Management
by John, Hotel Management
We thank you for bringing the issue to our attention while you were still in the Hotel. We were able to take the necessary measures and we reassure you that such will never happen again.
Thank you for appreciating the Manager who handled the issue. Our Hotel treasures all guests and ensuring guest comfort and satisfaction is our prime duty.
Guest feedback is vitally important to us as our main goal is to improve our services to achieve high levels guest satisfaction.
We thank you once again for considering our apology and look forward to accommodating you in future,
On behalf of Management