Get an overview of this hotelLuxury hotel with 5 restaurants and full-service spa

Popular property highlights

Breakfast included
Free WiFi
Outdoor pool
Business center
Babysitting or childcare (surcharge)

Location

Situated in Kampala, this luxury hotel is within 2 mi (3 km) of The Acacia Mall, British High Commission, and Mulago Hospital. Uganda National Museum and Gaddafi National Mosque are also within 2 mi (3 km).

Hotel Features

This hotel features 5 restaurants, a full-service spa, and an outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

Rooms feature free WiFi, balconies, and 24-hour room service. Other amenities available to guests include satellite TV, minibars, and separate bathtubs and showers.

 Guest Highlights

  • Helpful staff

Kampala Serena Hotel

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Kampala Serena Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and limo/town car service. This luxury hotel also offers a children's pool, a sauna, and gift shops/newsstands. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests.

  • Free WiFi 
  • Free wired Internet 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Bar/lounge 
  • Business center 
  • Coffee shop or café 
  • Free breakfast 
  • Concierge services 
  • Conference space 
  • Elevator/lift 
  • Express check-in 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Pool umbrellas 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Snack bar/deli 
  • Number of restaurants - 5 
  • Pool sun loungers 
  • Sauna 
  • Steam room 
  • Children's pool 
  • Outdoor pool 
  • Wedding services 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Room Amenities

  • Balcony 
  • Free weekday newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Designer toiletries 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Satellite TV service 
  • In-room safe 
  • Free WiFi 
  • Partially open bathroom 
  • Room service (24 hours) 
  • Free cribs/infant beds 

Where to Eat

A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.

The Pearl of Africa - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Explorer Italian Bistro - Overlooking the garden, this restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Lakes Restaurant - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Pool Side Restaurant - This poolside restaurant serves lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 18 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fitness classes on site 
  • Pilates classes on site 
  • Yoga classes/instruction on site 

Spa Services

Serena Maisha Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage 
  • Deep tissue massage 
  • Swedish massage 
  • Steam room in spa 
  • Manicures and pedicures 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for UGX 100.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Rollaway bed fee: UGX 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Kampala
  • Hotel Kampala Serena
  • Hotel Serena Kampala
  • Kampala Hotel
  • Kampala Hotel Serena
  • Kampala Serena
  • Kampala Serena Hotel
  • Serena Hotel Kampala
  • Serena Kampala
  • Serena Kampala Hotel

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