Ratings based on 11 Verified Reviews

3.4 out of 5
50% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by Douglas

Great space

Posted Aug 30, 2017 on Hotels
Great place to stay for the price & size
Comment from Hotel Management
Sep 4, 2017
Dear Guest, Thank you for your kind words of appreciation. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 8, 2016 on Hotels
2 out of 5
by A verified traveler from Belfast

Convenient for buiness

Posted Dec 4, 2015
Pros: There is a fantastic swimming pool Location
Cons: General repair
Location: Not much it is in the business area so not a holiday or touring destination
Hotel cold be fantastic but is just in a state of disrepair 50% of lights in room working cooker not working at all staff not particularly friendly or service orientated The public areas and bar/dining room are deserted
2 out of 5
by Patrick from Pretoria, South Africa

Royal Suites Kampala

Posted May 25, 2015 on Hotels
Stayed at Royal Suites for 3 nights. Some of the lights not working. Poor internet (when it worked). I had to request shower gel every day after the previous tube was finished. Had to repeat request at least twice. No coffee / tea etc in the room for early morning - just a bare room (suite) Food was terrible - they got the wrong order at breakfast and served almost the same meal every lunchtime - awful!! Definitely will not stay there again despite the ridiculously huge bedroom and large living room
3 out of 5
by Wayne from Umhlanga South Africa

Basic

Posted Apr 21, 2015 on Hotels
Good budget hotel. Dont expect high quility or standards
4 out of 5
Recommended
for Everyone
by A verified traveler

Royal Suites

Posted Jul 7, 2013
Pros: Large rooms and air conditioning.
Cons: Hot water was unpredictable
Location: location is ok, you would need transport tho as the closest shops would prob be a 30 min walk.
Overall a good hotel to stay at, large private rooms with bathrooms. Air conditioned, cleaned daily, in room safe, pool and pool side bar.
4 out of 5
by Andreas

Helt okej

Posted Dec 28, 2017 on Hotels
Bokade med frukost, men fick betala för 1 person extra. Hotellet var endå okej. Riktigt fin trädgård. Barnvänligt
Comment from Hotel Management
Jan 31, 2018 by HAIRA, Hotel Management
Kära gäst, Tack för din vänliga uppskattning. Kundtillfredsställelse är vår högsta prioritet och din erfarenhet på vårt hotell är verkligen viktigt för oss. Vi håller personalutbildning för att förbättra servicen och professionalismen på hotellet. Vi lovar dig, det blir bättre service. Vi uppskattar dig och ser fram emot att vara värd dig igen på Royal Suites Hotel
4 out of 5
by Gerhard

Posted Nov 22, 2017 on Hotels
Comment from Hotel Management
Nov 24, 2017
Dear Guest, Thank you for your kind rating. Customer satisfaction is our top priority and your experience at our hotel is really important to us. We appreciate you and look forward to hosting you again at the Royal Suites Hotel Kind regards, Haira N
4 out of 5
by Olivier from France

Posted May 28, 2014 on Hotels
Sejour agréable au calme avec un chauffeur de taxi très sympa à qui on peut tout demander.
3 out of 5
by nannigb from Dortmund

Gut, aber nicht wie beschrieben

Posted Jul 4, 2013 on Hotels
Das Hotel befindet sich in einer der besten Gegenden in Kampala.Das Hotel ist insgesamt gut geführt und sauber.Allerdings sind die Dinge, wie z.B. Whirlpool in der Suite, Bademantel, Schlappen und Balkon einfach dazugeschwindelt. Das ist schade, weil das Hotel dies eigentlich nicht nötig hätte. Wäre man hier bei der Wahrheit geblieben, hätte man keine Begehrlichkeiten geweckt. Denn in der Gesamtbeurteilung ist das Hotel empfehelnswert.