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Overview of Urban by CityBlue, Kampala

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
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Urban by CityBlue, Kampala

4 out of 5

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationEmbassy of Sweden15 min walk
    Popular LocationEmbassy of France16 min walk
    Popular LocationUganda National Museum19 min walk
    AirportEntebbe (EBB-Entebbe Intl.)58 min drive

Choose dates to view prices

  • Poolside Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsPoolside Room
  • Twin Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room
  • Superior Club Room

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Club Room
  • Deluxe Club Room

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Club Room
  • Suite

    Room amenities

    • 431 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsSuite

About this area

Kampala

Urban by CityBlue, Kampala is located in Kampala. Kabaka's Palace and Kasubi Tombs are local landmarks, and travelers looking to shop may want to visit The Acacia Mall and Metroplex Shopping Mall.
Popular Location

What's nearby

  • Embassy of Sweden - 15 min walk
  • Mulago Hospital - 15 min walk
  • Embassy of France - 16 min walk
  • Uganda Golf Course - 17 min walk
  • Uganda National Museum - 19 min walk

Getting around

  • AirportEntebbe Intl. Airport (EBB) - 58 min drive

Restaurants

  • Cafe Mamba — 1 min walk
  • Cafe Mamba — 5 min walk
  • Arirang Korean Restaurant — 6 min walk
  • Asian Fusion — 13 min walk
  • Yujo Japanese Restaurant — 17 min walk
View in a map

About this property

Urban by CityBlue, Kampala

4-star hotel near Makerere University
This hotel features a restaurant, an outdoor pool, and a 24-hour fitness center. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center. All 16 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and plasma TVs with cable channels. Minibars, room service, and free bottled water are among the other amenities available to guests.
Urban by CityBlue, Kampala offers 16 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Kampala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free English breakfast available daily
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from April 1 2020 to January 31 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: UGX 175000 per person (one-way)
  • Airport shuttle fee per child: UGX 0 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Urban CityBlue Kampala Hotel
Urban CityBlue Hotel
Urban CityBlue Kampala
Urban CityBlue
Mamba Point Guesthouse Hotel Kampala
Urban by CityBlue, Kampala Hotel
Urban by CityBlue, Kampala Kampala
Urban by CityBlue, Kampala Hotel Kampala

Frequently asked questions

Can I cancel my reservation for free at Urban by CityBlue, Kampala and receive a full refund?
Yes, Urban by CityBlue, Kampala offers free cancellation on select room rates, because flexibility matters! Please refer to Urban by CityBlue, Kampala cancellation policy on our site for more details about any exclusions or requirements.
Does Urban by CityBlue, Kampala have a pool?
Yes, this property has an outdoor pool.
Is Urban by CityBlue, Kampala pet-friendly?
No, pets are not allowed at this property.
How much is parking at Urban by CityBlue, Kampala?
Self parking is free at this property.
What time is check-in at Urban by CityBlue, Kampala?
Check-in is from 2 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Urban by CityBlue, Kampala?
Check-out is at 10 AM. Late check-out is available for a fee (amount may vary).
Does Urban by CityBlue, Kampala provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of UGX 175000 per person, one-way, applies.
Where is Urban by CityBlue, Kampala located?
Situated in Kampala, this hotel is within 1 mi (2 km) of Embassy of Sweden and Makerere University. The Acacia Mall is 1.3 mi (2.1 km) away.
4.0
Very Good
Rating 5 - Excellent. 24 out of 68 reviews
5 - Excellent 35%
Rating 4 - Good. 29 out of 68 reviews
4 - Good 43%
Rating 3 - Okay. 10 out of 68 reviews
3 - Okay 15%
Rating 2 - Poor. 3 out of 68 reviews
2 - Poor 4%
Rating 1 - Terrible. 2 out of 68 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, property conditions & facilities
It has a very good ambiance. The rooms are very well done and clean
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, clean rooms
Nice, clean, large rooms with big bathrooms. Never saw anyone in the pool! But a great place to relax and eat. Wifi was good. Only problem was the loud music from the poolside area at night until 10pm so if you need to sleep before then and are sensitive to noise, perhaps avoid this hotel
Stayed 9 nights in Nov 2019

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
Staff was very good. Internet acceptable. There is NO gym at the hotel despite what is advertised online. Pool is tiny. Location ok but no easy access to shopping, restaurants by foot.
Stayed 13 nights in Oct 2019

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