Ratings based on 1,237 Verified Reviews

3.6 out of 5
68% of guests recommend
3.7 Room cleanliness
3.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 15, 2018
3 out of 5
Recommended
for Everyone
by A verified traveler

Budget hotel in an excellent location .

Posted May 15, 2018
You get what you pay for , a budget hotel which was functional and clean without any frills . It was surrounded by great places to eat , parks and just a few minutes walk to the centre of Helsinki . Much quieter than i expected too so not kept awake.
Comment from Hotel Management
May 16, 2018 by Joonas, Customer service, Hotel Management
Thank you for your positive feedback! Best regards,
2 out of 5
by A verified traveler

Posted May 10, 2018
There is no one to help you check in, and these geniuses put the after hours help phone inside the locked lobby so of course unless your inside you can’t use it. This left us outside freezing because our door code they gave us did not work! Morons! Pay the extra and get a real hotel! If you have any problems at this place your on your own!
Comment from Hotel Management
May 12, 2018 by Joonas, Customer service, Hotel Management
Thank you for your feedback! Best regards,
4 out of 5
by A verified traveler from London

Posted May 8, 2018
I was pleasantly surprised. The room was clean and comfortable and very close to everything. Could definitely use some refurbishment, but overall is great. Affordable and close to everything. I would definitely stay there again.
Comment from Hotel Management
May 12, 2018 by Joonas, Customer service, Hotel Management
Thank you for your positive feedback! Best regards,
1 out of 5
by A verified traveler from England

Posted May 5, 2018
Please note,there was no heating in the room,radiator didnt work also what is the point if having a television if the remote control does not work. I would not stay at the hotel again
Comment from Hotel Management
May 6, 2018 by Joonas, Customer service, Hotel Management
Thank you for your feedback! Hopefully you contacted our 24/7 customer service so we could help you with your problems. Best regards,
1 out of 5
by A verified traveler

Cannot switch on heater during winter in room

Posted Apr 2, 2018
Cannot switch on the heater in the room during winter Cannot get anyone to help with the heater. Basically very cold in the room. You can only stay in the bed.
Comment from Hotel Management
Apr 5, 2018 by Joonas, Customer service, Hotel Management
Thank you for your feedback, you can always call our customer service we work 24/7 and are always ready to help. BEst regards,
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Hietaniemi chapel

Posted Mar 19, 2018 on Hotels
Very close to centre so close to Central Railway Station, Stockmans, other shops and good cafes. Also close to Hietaniemi chapel which are very beautiful and sadly I was attending a funeral.
Comment from Hotel Management
Mar 20, 2018 by Joonas, Omena Hotels, Hotel Management
Thank you for your positive feedback! Best regards,
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

A Skiing Holiday of a Lifetime

Posted Mar 10, 2018 on Hotels
I was very happy to stay in the Omena Hotel and have stayed there before this last trip
Comment from Hotel Management
Mar 10, 2018 by Joel, Hotel Management
Thank you for the very positive review! We're happy to hear you enjoyed your stay. Please come again!
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Mar 9, 2018 on Hotels
Comment from Hotel Management
Mar 9, 2018 by Joel, Hotel Management
Thank you for the review!
3 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Posted Mar 5, 2018
Pros: There were plenty of food options near the hotel. The room is clean and has everything needed.
Cons: The lift is quite slow and sometimes fail to close. Once, we were stuck in the lift for about 15 minutes.
There isn't any reception counter or staff but there were staffs that come daily to bring new towels. It is also convenient as there were trams that go to the central railway station, where you can go to different parts of helsinki from there.
Comment from Hotel Management
Mar 6, 2018 by Joonas, Omena Hotels, Hotel Management
Thank you for your feedback! I am sorry to hear that there were problems with the elevator, I will send your feedback forward! Best regards,