Ratings based on 3,387 Verified Reviews

4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Decent hotel

Posted Oct 10, 2017
I booled the hotel because it was close to where I needed to go. Nice bar. Room are OK but bathroom would welcome an upgrade.
Comment from Hotel Management
Oct 12, 2017 by Roberto Barbato ( Front Office Service Manager ) , Hotel Management
Dear Sir/Madame , Thank you for the feedback . I appreciate you enjoyed our central location and the courtesy of the bar's staff . We have already planned an embellishment of the rooms . Kind regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Excellent hotel in Helsinki

Posted Sep 2, 2017
Close to public transport and city centre. Staff helpful and courteous at all times. Efficient. Breakfast has food to satisfy any tastes.
Comment from Hotel Management
Sep 4, 2017 by Alessia (Front Office) , Hotel Management
Dear David, Thank you for your nice positive feedback. We are glad to hear you liked our cental location, our helpful staff and our super breakfast, for which we are indeed very popular :) We hope to see you again soon. Best regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from india

Posted Sep 2, 2017
Nice location. Very polite helpful staff. very good breakfast. Rooms are clean and specious. Air conditioning need to be looked st as it becomes hot in the night.
Comment from Hotel Management
Sep 4, 2017 by Alessia (Front Office), Hotel Management
Dear Archie, Thank you for your good feedback. We are glad to hear you enjoyed your stay at Radisson Blu Royal. Sorry to hear about the inconvenience with the air conditioning. We already had the maintenance to check it. We hope to see you soon again. Best regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt

Best beds in Helsinki

Posted Jul 26, 2017
Our second time visiting this hotel and it is a gem! Huge and delicious breakfast; incredibly comfortable beds; friendly staff; ideal location. Hope to see you again for a 3rd visit, kiitos!
2 out of 5
by Ahu

Not a real Radisson Blu, a big dissapointment!

Posted Jul 22, 2017 on Hotels
The room was terrible and 2 star condition. I doubt how it was called Radisson blu. I think that the hotel should be inspected by Radisson group. The furtinure was old and broken. The bed was shaking. The bathroom was old, dirty and disgusting. The cleaning was terrible. Our room was not cleaned for all staying, 3 days. Only the bed was made and the garbage was out. We darck coffee in our room by usung the cups available in the first day. We did not get any clean ones after that. Dirty dishes stayed how we left entire staying. We are very dissapointed and are going to contact the radisson. We spent whole days out and came to the hotel to sleep since the room was so terrible and we could not stand. With this price, we could stay in another real 4 star hotel. The breakfast was OK, clean and tasty. We had better in other radisson. The personnels in reception and the breakfast were wonderful. Only this was radisson standard. As usual, early check in and late check out was possible without extra cost. We chosed this hotel because of radisson. But ended in a big dissapointment!
Comment from Hotel Management
Jul 30, 2017 by Kadisha, Hotel Management
Dear Ahu, Thank you for taking the time to write us a review. We are terribly sorry for the condition your room was in and the level of cleaning during your stay. As you know Radisson has a high standard for cleaning, and we follow them here in Royal as well. Clearly this didn't happen this time. We are taking your review into serious discussion with the management and housekeeping department. Once more my sincere apologies for the inconveniences. Thank you for your comments about our staff, we really appreciate it! Best regards, Petro Erkola Service manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Excellent hotel, great location, and a nice price.

Posted Jul 17, 2017
Pros: Great location, spacious room with comfortable bed, great amenities (including sauna) and great breakfast.
Location: Located in Kamppi in city center. Very close to train station, and key cultural and sight-seeing venues. Great access to trams to go to ferry port.
Great central location in Kamppi area in Helsinki, only 2 tram stops from the railway station and is a major hub for public transportation. Very walkable to key sightseeing sites and great for shopping. I had come from Stockholm ferry on the east side ferry port and gone to Tallin on the west side. Each trip was very accessible with a tram ride. On the other hand, it is a quiet neighborhood to sleep in. The hotel has great amenities. My room was spacious and the bed was comfortable. The included breakfasts were excellent with great varieties. And I think I got an excellent price for my stay. I had wounds in my hand, and the hotel receptionist went out of her way to help. Helsinki was a great city to visit. The tourist office was a great resource. They pulled all the stops to make you welcome.
4 out of 5
Recommended
for Everyone
by A verified traveler from berkshire uk

Great hotel right next to station

Posted Jul 6, 2017
Good sleep, good breakfast easy check in and check out. Taxis always outside. Good value
5 out of 5
Recommended
for Everyone
by A verified traveler from Santiago, Chile

Modern Hotel centraly located

Posted Jul 4, 2017
We stayed only one night but really enyojed it! The room was perfect, comfortable and clean. The breakfast was really good, wide selection and everything tasty.
Comment from Hotel Management
Jul 6, 2017 by Alia Hussain/Service Manager , Hotel Management
Hello Pvngr, Thank you for your nice comment from your recent stay in Radisson Blu Royal Hotel. I'm happy to hear tha you enjoyed our super nice breakfast and the room was comfortable and clean. Welcome back again in the heart of Action. Kindly- Alia Hussain/Service Manager
5 out of 5
by Andrew

Posted Jun 17, 2017 on Hotels
love the location and very nice bed/linnen
5 out of 5
by A verified traveler

good stay in general

Posted Jun 16, 2017 on Hotels
breakfast is really good!