Ratings based on 870 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dover Delaware

Perfect location.

Posted Oct 14, 2017
Pros: Everything.
Cons: Nothing.
Location: See above.
Motel is in a very quaint town and is an easy drive to North Rim Grand Canyon, Zion National Park, and Bryce Canyon National Park (and many other canyon parks nearby). Very friendly staff, excellent breakfast, quiet, clean, comfortable, and lots of parking space.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK...just needs a remodel but staff is great

Posted Oct 4, 2017
Pros: Friendliness of staff and the cleanliness
Cons: Our room smelled awful but the staff deodorized it, which helped immensely.
Location: Monument Valley is AMAZING. Also Bryce Canyon and Zion National Parks are the other main reasons to visit.
This is a middle of the road hotel. Our room was clean but had a terrible odor when we entered it. To the staff's credit, they were able to deodorize and that really helped. The room doesn't have many amenities but it is serviceable. Breakfast was very good and the staff really worked hard. I worked on my laptop during breakfast for both mornings I was there, and I was very impressed with the diligence and friendliness of the staff. Their cleanliness and attention to detail was very good. This hotel just needs to be remodeled. Keep the same staff and it would be fine.
Comment from Hotel Management
Oct 8, 2017 by William A., Hotel Management
Dear Miss Jane Jetson, Thank you so much for staying with us and for taking the extra time to share that experience with us. I apologize for the smell originally and happy that we at least got that part taken cared of. We are happy that you were impressed with our staff and the service there which is what we take a lot of pride in. We just had a renovation completed in February of 2015 and sorry you didn't seem to like it as much. We hope that doesn't deter you from coming to see us again in the near future. Safe travels and have a wonderful day. Best Regards, William Afeaki General Manager Holiday Inn Express & Suites Kanab
5 out of 5
Recommended
for Everyone
by A verified traveler from Indiana

Great place by Zion National Park

Posted Sep 29, 2017
We were very happy staying here. Good breakfast, great room and wonderful staff. We avoided all the crowds by staying in Kanab.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
I fell ill while we were staying at the hotel and the staff was most helpful. The breakfast was good as always.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Pleasant stay

Posted Sep 8, 2017
I have stayed at a few hotels in Kanab, and this one ranks among the best for me. Lady at the front desk was nice, as was the lady that prepared the breakfast. The room was clean and the bed was comfortable. Seemed like a newly updated bathroom compared to other Holiday Inns. A nice selection of breakfast items prepared us well for Zion NP. Will most likely stay here again next time I'm in Kanab. Keep up the good work!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Posted Aug 24, 2017
Nice hotel in a great location. Staff are very friendly. All hotel facilities are nice too.
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

Very nice hotel with very friendly staff

Posted Aug 23, 2017
Location: The hotel is as close to the North Rim of Grand Canyon as Bryce Canyon, not lot more than 100 miles.
We can recommend this hotel. Rooms were clean, staff was very friendly,
Comment from Hotel Management
Oct 20, 2017 by William A, Hotel Management
Dear Valued Guest, Thank you so much for choosing to stay with us. We also thank you for the extra time taken to share your experience with us. We love being the base camp for our guests as they visit all the surrounding beauty around us. Thank you for the recommendation and we look forward to seeing you again in the near future. Best Regards, William Afeaki General Manager Holiday Inn Express & Suites Kanab
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a small town

Posted Aug 23, 2017
Small town, but people are friendly and hotel is walking distance to what's in the town. Breakfast was decent. The only thing was the pool area. Spa was way too hot and the room smelled of chlorine.
Comment from Hotel Management
Oct 20, 2017 by William A, Hotel Management
Dear Valued Guest, Thank you so much for staying with us and for the kind words shared about your stay. We are happy you enjoyed our hospitality and our hotel overall. We hope to see you again in the near future. Have a great day. Best Regards, William Afeaki General Manager Holiday Inn Express & Suites Kanab
4 out of 5
by A verified traveler

Posted Aug 23, 2017
The hotel is clean and nice, but the noise from the upper floors is a serious problem. If you stay on the first or second floor, the noise from upper room will be disturb your stay.
Comment from Hotel Management
Aug 29, 2017 by William A. - General Manager, Hotel Management
Dear Valued Guest, Thank you so much for staying with us and for sharing your experience about your stay with us. Sorry for the noise that you heard, this is the busy time of year where the hotel is sold out and it does get crazy sometimes and I apologize for that. Hopefully the next time we can have you on our highest floor to see if that would be better next time.Safe travels and we hope you got to get out and see all the wonderful things around us. Best Regards, William Afeaki General Manager Holiday Inn Express & Suites Kanab
5 out of 5
by DEBRA

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Aug 11, 2017
Dear Valued Guest, Thank you for staying here with us. Please come back and visit us again. Best Regards, William Afeaki General Manager Holiday Inn Express & Suites Kanab