Ratings based on 277 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

5 star treatment for a great price!

Posted Aug 18, 2017
Pros: Everything especially the service
Cons: None
Location: Ninja temple, Kanazawa castle with free tour in English, Kenrokuen garden, fish market
Greeter helped me upon arrival with luggage and helping with reservation to the "Ninja Temple". The room was very clean and great shape. Breakfast was amazing- rather luxurious buffet style with western style and Japanese style food with yummy salted salmon and soy sauce mackerel, miso soup,Japanese curry, rice porridge, raw seafood etc...the best I have ever had- glad It was part of package! Will definitely come back and stay at ANA Crowne Plaza!
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Clean hotel next to train station

Posted Jul 4, 2017
Pros: Easy access from Kanazawa Train Station. Rooms was clean, wifi was good.
Location: Next to Kanazawa Station. 3min walk to bus terminal, where you can get loop bus to all major attractions in the city.
Had a small business sized room ( standard size for Japan). Room was spotless, bed was great, room was small but efficient with its layout, everything you need is their. Perfect for a solo traveler, but would be tight for a couple. Breakfast buffet was very good.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 8, 2017
Cons---- The room was pretty small, no extra place for big luggage laying down. Pros---- Very close to the station, and there is a shelter over head, so we were not caught by rain.
4 out of 5
by Andrey

This traveler left a rating score only Posted May 26, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Switzerland

Great hotel in the center of Kanazawa

Posted Apr 18, 2017
Great hotel in the center of Kanazawa, close to main railway station. Modern building, nice rooms with view over city.
4 out of 5
by A verified traveler

Central hotel with good restaurants

Posted Apr 5, 2017 on Hotels
The hotel had a very good location being immediately next to the station as well as within easy walking distances to the city centre and sights. The staff at the hotel were friendly and helpful.
4 out of 5
by Hiroshi

Location location location

Posted Mar 25, 2017 on Hotels
Very convenient location next to the railway station. Clean and comfortable and everything worked.The bathrobes and yakutas provided were welcome and so was the umbrella. Only gripe was the relative small size and old style layout of the bathroom...something to look into when time for major renovation.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 13, 2017 on Hotels
5 out of 5
by Ariel Bathara

Great hotel next to the station with helpful staff

Posted Mar 2, 2017 on Hotels
Great breakfast. Excellent and helpful staff to book bus to Shirakawa-go for me.