Ratings based on 1,401 Verified Reviews

4.4 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Aug 7, 2019
Excellent service. Comfortable room, good location
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 23, 2019 on Orbitz
5 out of 5
by A verified traveler

Posted May 21, 2019 on Hotels
Great location and the hotel is in excellent condition with great staffs at the receiption. The room layout is good too. The public bath is so good and I enjoyed it very much. The dining area on the ground floor is a bit too close to the lobby area where people gather around. It can get quite congested.
5 out of 5
by A verified traveler

Posted May 6, 2019
The onsen made this place an amazing stay. It was super relaxing to be able to stay here!
5 out of 5
by A verified traveler

Value for money

Posted Apr 30, 2019 on Hotels
Was great that it included an onsen. Also the happy hour beers are a treat.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 29, 2019 on Hotels
4 out of 5
by A verified traveler

Great Amenities and Great Location

Posted Apr 28, 2019 on Hotels
Very close to the train station which made arrival and departure easy. Bus station nearby which made getting around town easy. Plenty of places to eat nearby with a a range of styles The Hot Spring Spa which was free was fantastic and very welcome after a day of walking. Also the Happy Hour with free drinks and nibbles was great plus noddles for supper. Room was adequate and staff were very responsive to our request for extra pillows. Would stay again.
5 out of 5
by A verified traveler

Posted Apr 25, 2019
The hotel's location is great, just a 2 min walk from Kanazawa Station. Also, with both indoor and outdoor onsen, free beer and free ramen in the evenings, this hotel provides great value for money. Staff were all very helpful too.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 21, 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 15, 2019