Ratings based on 11 Verified Reviews
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
Posted Jun 8, 2017 on Hotels
by A verified traveler
Scenic locationPosted Nov 18, 2016 on Hotels
Buffet was value for money. Service was friendly. Only negative was its location being far from town area for shopping, etc.
by A verified traveler from leicestershire england
Beautiful views staff unprofessionalPosted Apr 1, 2015
Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!
Posted Aug 30, 2013 on Hotels
Posted Aug 30, 2013 on Hotels
Posted Aug 28, 2013 on Hotels
by Me from London
Lovely but datedPosted Aug 23, 2013 on Hotels
Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.
Comment from Hotel Management
Nov 2, 2013 by Michel, Hotel Management
Dear Reviewer, Many thanks for your wonderful summary about your recent holiday, we are very proud that we lived up to your expectations.The room that you got is a newly refurbished room with the latest facilities & amenities, we have ongoing refurbishment program which will renovate the public areas & exterior too.we are unable to response for the food comment as it is not specific.if the food variety or taste would have been negative always our chef's are prepared to serve your own choice.we are looking forward to see you soon in order to indulge you once again.
for Couplesby Anonymous
Great Mid Priced hHtel!Posted Apr 21, 2010 on Orbitz
Very pleased with this hotel. Great food!
by A verified traveler from Europe
Nice location on hill but very badly soundproofedPosted Aug 15, 2017
Guests should not use even room numbers and at the beginning of corridor. Use rooms on level 3 with 317 onwards. Corridor and room doors are very badly soundproofed. In morning all shuttle cars and minubuses come, you can not open window, airpolution and noise. Hotel is used by asian Tour operators, which start arround 7am. Attention in expedia booking it is mentioned extra bed per stay but hotel want to charge per night for kid. Accommodation for drivers costs extra other hotels offer free.
by Sara from Hotel Topaz
Fantastisk udsigtPosted Mar 1, 2014 on Hotels
Hotellet er gammelt, men et dejigt hotel til prisen. Værelserne var store og gode, god mad og god service. Det bedste med hotellet er nok udsigten over byen og fjeldene. Ville overnatte der igen