Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Personal Event
by Ray from Adelaide

A comfortable eastern base

Posted May 9, 2015 on Hotels
This lodge is at American River which is a good base for touring the eastern end of KI. The room was spacious, clean & the bed was very comfortable. Staff were very friendly & helpful when checking in, escorting me to the room to show where it was & to ensure everything was correct. There is a restaurant in the lodge which serves good food. There is complimentary WiFi which become very slow during peak demand periods, other times it is very good. My one complaint is that the air conditioner was noisy, & when the neighbours used theirs, mine would rattle in sympathy. I suspect that my room was one of the originals that had been renovated recently. I would return again.
2 out of 5
Recommended
for Families
by A verified traveler

the Mindset at the manager level should change

Posted May 6, 2015 on Hotels
the staff except for one old lady, on the 2nd May morning & the boy & girl at the bar were very helpful. The manager was not very helpful as if he couldn't get me information what I needed. The above guy at the bar was very helpful and I think the Manager should learn something from the his staff. The lady who was on the shift on my first day morning seemed not to be bothered by any of my questions.
3 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 18, 2015 on Hotels
3 out of 5
by Kate from Australia - SA - Adelaide

Posted Jan 31, 2015 on Wotif
Pros: Views
Cons: Shower
Location: Just right
Facilities: Tired; Value: Average price; Service: Polite; Cleanliness: Hygienic ;
4 out of 5
by Saltanat from Switzerland

Posted Jan 13, 2015 on Wotif
Pros: The view and the restaurant
Cons: Very tiny sink and bathroom
Location: Tranquil, Good views
Facilities: Everyday, Unpretentious; Service: Good; Cleanliness: Clean;
2 out of 5
by A verified traveler from Firenze

Molto caro, mangiare pessimo

Posted Jan 13, 2015
Pros: camera
Cons: servizi e cibo
Location: posizione molto defilata, servizi nessuno
Camera OK, mangiare e servizi deludenti. Molto caro. Non vale proprio quello che costa
4 out of 5
by Erin from Australia - NSW - Sydney

Posted Jan 12, 2015 on Wotif
Pros: View from the balcony
Cons: Too far away from attractions, no eateries/services nearby open after 5
Stayed in both a standard poolside room and a deluxe bayview room. Despite the latter being more expensive, the standard room was higher quality
2 out of 5
by Aaron from Australia - VIC - Melbourne

Posted Jan 12, 2015 on Wotif
Location: Too isolated, Too remote
Facilities: Shabby, Run-down; Value: Could be better; Service: Rude staff; Cleanliness: Could have been better. ;
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 7, 2015 on Hotels
4 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Jan 6, 2015 on Hotels