Ratings based on 2 Verified Reviews

3.0 out of 5
4.0 Room cleanliness
3.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Inconveniently located at the bottom of the hill

Posted Jul 8, 2014
Pros: The receptionist is sinlge handedly bringing disrepute to this hotel.
Cons: The lady receptionist should be fired and management should not give control of the hotel to a single person 24 x 7.
Location: Dalai Lama temple, water fall, monatry, eating at Mclilo etc.
The receptionist (a lady) controls the hotel 24 x 7 with no other control. She appears to be involved in cheating guest by claiming excess charges for arranging taxi. She told me that taxi charges for Dalhausie is Rs 3500.00 each side due to which I was forced to cancel the trip despite booking hotel at Dalhousie. Then again for airport drop, she charged Rs1300.00 which made me suspicious about her undertable activites. Later I found that rate for Dalhousie is only Rs 4000.00 round trip and airport drop charges was only Rs 700.00. This was biggest shock of my life as I have never seen ladies getting involved in this kind of activites of cheating guests. Besides it was surprising that she had deprived the hotel from daily newspaper. I am yet to see a hotel that does not get daily newspaper even in their lobby.
5 out of 5
Recommended
for Everyone
by Dawn from Colorado

Surprisingly nice!

Posted Oct 31, 2013
I had a fantastic stay at the Villa Paradiso. The rooms were great, and the view was breathtaking. The staff was incredibly helpful. I would definitely recommend this hotel to anyone!