Ratings based on 9 Verified Reviews
They paid and stayed. We double-checked.
3.1 Room cleanliness
3.3 Service & staff
2.8 Room comfort
3.0 Hotel condition
They paid and stayed.
by A verified traveler
Inconveniently located at the bottom of the hillPosted Jul 8, 2014
Pros: The receptionist is sinlge handedly bringing disrepute to this hotel.
Cons: The lady receptionist should be fired and management should not give control of the hotel to a single person 24 x 7.
Location: Dalai Lama temple, water fall, monatry, eating at Mclilo etc.
The receptionist (a lady) controls the hotel 24 x 7 with no other control. She appears to be involved in cheating guest by claiming excess charges for arranging taxi. She told me that taxi charges for Dalhausie is Rs 3500.00 each side due to which I was forced to cancel the trip despite booking hotel at Dalhousie. Then again for airport drop, she charged Rs1300.00 which made me suspicious about her undertable activites. Later I found that rate for Dalhousie is only Rs 4000.00 round trip and airport drop charges was only Rs 700.00. This was biggest shock of my life as I have never seen ladies getting involved in this kind of activites of cheating guests. Besides it was surprising that she had deprived the hotel from daily newspaper. I am yet to see a hotel that does not get daily newspaper even in their lobby.
Recommendedby Rajiv from Mumbai
Very poor servicePosted May 23, 2014 on Hotels
Staying at this hotel was a very bad experience for our family. the service was quite poor.Water was not available in the room and the rooms are quite small. There was frequent outage of electricity and we had to remind the fromt office staff everytime to start the generator.Location wise it is fine. I would not recommend this hotel to anyone.
for Familiesby A verified traveler
Eine einzige EnttäuschungPosted Apr 2, 2014 on Hotels
Was hier geboten wird, entspricht überhaupt nicht der Selbstbeschreibung auf der Website. Angefangen von der lauwarmen Suppe über die Unfähigkeit, ein Frühstück vor 8.00 und ein Abendessen vor 20.00 zu organisieren, bis hin zum Fehlen eines Generators, der bei Stromausfall einspringt, ist hier alles nur oberflächliche Wichtigtuerei. Meine Frau und ich waren die einzigen Gäste, und das scheint kein Zufall zu sein. Nicht einmal das Zimmer wurde rechtzeitig sauber gemacht, erst auf massive Beschwerden in indischer Sprache hat es geklappt. Man weiß nicht, wasdie Leute hier den ganzen Tag tun (außer, dass sie in Anzüge gesteckt herumstehen), jedenfalls nicht das, was für einen reibungslosen Ablauf nötig wäre.
Recommendedby Erin from USA
Good HotelPosted Mar 17, 2014 on Hotels
Nice, clean hotel. Staff was very friendly, rooms were big, water was hot. Arranged a car for us for a day of sight seeing. Easy location to walk around, close to Dalai Lama temple. Breakfast was good
for Familiesby Erin from USA
Good basic hotelPosted Mar 7, 2014 on Hotels
The hotel has got new manager and is upgrading rooms. While we were there the rooms didn't have heat except for a scary plug in heater that shot smoke and sparks at me. The water was hot, the beds comfy and they provided thick quilts which made up for lack of heat. Whole hotel was cold, eating breakfast you needed a few layers. That said it was in walking distance of the main square and temple complex, the front desk was very helpful and the manager very nice. It seemed to be at the same level or a bit above the other local hotels Will stay there again just hoping for some heat
Recommendedby A. P. from USA
Everything a guest could want... but electricityPosted Mar 7, 2014 on Hotels
This hotel has free WiFi, free electric room heaters, and in-room electric water heaters. It also has a problem with intermittent power failures. I experienced several over the course of my one day stay. The bed sheets were not clean when I got the room, but they were after I requested they be changed. The staff aims to please, but things are still not right.
Recommendedby Daniel from San Pedro, Bs, As - ARGENTINA
Las montañas en tu ventana.Posted Jan 5, 2014 on Hotels
Debo aclarar que nosotros nos alojamos en una habitación superior, con balcón y excelente vista. El único inconveniente es que el hotel carece de calefacción y por la noche hace frío, (nos trajeron un caloventor chiquito pero no era suficiente) El trato del personal fue muy cordial, tratando todo el tiempo de brindarnos lo que tenían a su alcance. Ubicación estratégica, muy cerca de la residencia de Dalai Lama. Altamente recomendable.
for Familiesby A verified traveler
Great service, ok locationPosted Dec 10, 2013 on Hotels
First of all, I had great service from the GM of the hotel. They were always very willing to help and make the trip worthwhile. They also recommended a taxi driver , Suresh, who was simply fantastic, bringing us to areas for nice photographs and giving us little tidbits of the areas. The downside is that the hotel is located a little away from the main tourist attractions. You can either take a steep walk up the hill or rent a taxi at 100 rp to get to the main square. The room facilities is also okay with the room generally clean.
for Everyoneby Dawn from Colorado
Surprisingly nice!Posted Oct 31, 2013
I had a fantastic stay at the Villa Paradiso. The rooms were great, and the view was breathtaking. The staff was incredibly helpful. I would definitely recommend this hotel to anyone!