Ratings based on 260 Verified Reviews

4.0 out of 5
80% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
Pool closed, check-in wasnt very quick or easy for cash paying guest.
Comment from Hotel Management
Mar 16, 2017 by Scott GM, Hotel Management
Sorry that the pool was down for a maintenance issue. We strive to make sure everything is properly working for our guest. With all cash payments, we still need a credit card on file for incidentals.
2 out of 5
by A verified traveler

Nice location of I 57 south

Posted Mar 5, 2017
Pool was down room wasn't in bad condition woke up to a bed bug crawling by my head I couldn't believe it
Comment from Hotel Management
Mar 7, 2017 by Scott GM, Hotel Management
My apologies. I did not get a report of the problem. Please email me name etc so that I can take care of you.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Was nice and quiet. Room was clean and staff was very nice. Will be staying here again
Comment from Hotel Management
Feb 22, 2017 by Scott GM, Hotel Management
Thank you for staying with us and the great comments!
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington Terrace, Utah

Very nice hotel

Posted Feb 11, 2017
I stayed for the weekend by myself and the staff was amazing! They called my room just to see if I was happy with the room and if I needed anything. I felt very safe. The pool looked nice and people were in it but I didn't have time to use it. I would definitely stay here again and I would bring my family.
Comment from Hotel Management
Feb 15, 2017 by Scott GM, Hotel Management
Thank you for your great comments. We take pride in our guests! Hope to see you again.
4 out of 5
by A verified traveler

Convient and clean

Posted Jan 23, 2017 on Hotels
Everything was great besides check in! The staff was terribly rude at checkin. That was the only problem we had. All of the other staff was very kind and helpful!
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for your comments and have addressed the concern that you had.
4 out of 5
by A verified traveler

Posted Jan 22, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
thank you for choosing the Magnuson Hotel in Bourbonnais for your stay.
3 out of 5
by A verified traveler

Clean room Good Price

Posted Jan 17, 2017 on Hotels
This is the second stay I have booked at this hotel. This is a smaller town with a University my son in interested in attending. The hotel is adjacent to a small indoor mall. I usually stay here because the rooms are generally clean and there isn't much better in town. The price is a little high but again, not much else that is better in town.
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Thank you for staying with us. We appreciate our guests comments.
5 out of 5
by ward

Clean, convenient

Posted Jan 17, 2017 on Hotels
Getaway weekend for us, was very nice.
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Thank you for staying with us and the great comment.
4 out of 5
by A verified traveler

Posted Jan 6, 2017 on Hotels
Pool water was a little cloudy. In general clean, use of TV was frustrating and irritating.
Comment from Hotel Management
Jan 11, 2017 by General Manager, Hotel Management
Thank you for your comments. We have addressed your concerns. We hope to have yu stay with us in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from NW Illinois

We stayed 2 days at Magnuson & enjoyed it.

Posted Jan 2, 2017
Pros: Location
Cons: While the hotel was clean, it is showing some wear.
Location: We were there for our family Christmases, so we didn't visit anywhere else.
While we were there, the staff & the facility were very nice.
Comment from Hotel Management
Jan 7, 2017 by Scott GM, Hotel Management
Thank you for staying with us during the holidays. We appreciate our guests comments!