Ratings based on 219 Verified Reviews

4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Concord, NC

Ok but improvement needed

Posted Dec 28, 2017
First room assigned had dirty sheets on one of the double beds. We were moved to a more spacious room once we notified guest services. Visited pool area but didn’t see a spa tub as advertised.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 18, 2017
I had a wonderful stay. Will stay again. Close to stores and restaurants.
4 out of 5
Recommended
for Everyone
by A verified traveler from charlotte nc

Posted Nov 8, 2017
Just wish the pool would have been warm it was cold. Also on Saturday my son and i couldn't swim because there were about 6 kids in there running around and eating pizza with no parents. Ranged from 5 to 9 in age.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 10, 2017 on Hotels
5 out of 5
by Melissa

Family fun

Posted Oct 9, 2017 on Hotels
Liked that it was close to everything. Breakfast was amazing!
5 out of 5
Recommended
for Everyone
by A verified traveler

Fourth stay, always pleasant

Posted Sep 22, 2017
We return to is hotel because the staff are wonderful, it's always clean and quiet. Our kids love the pool.
5 out of 5
by Lynne

A great port in the storm!

Posted Sep 14, 2017 on Hotels
Very pleasant, staff very personable and helpful.
5 out of 5
by Lynne

Great staff!

Posted Sep 11, 2017 on Hotels
We were at this hotel due to Hurricane Irma. While the hotel itself was good, clean, etc, it was the front desk staff that really left a good impression on us. Both while checking in and throughout our stay the ladies at the desk were extremely welcoming and friendly. In a stressful time their superior customer service was very much appreciated.
5 out of 5
by Philip

This traveler left a rating score only Posted Aug 22, 2017 on Hotels
5 out of 5
by Carol

Awesome

Posted Aug 21, 2017 on Hotels
This hotel was one of the best hotels I ever stayed in, and I go to a lot of them.